Branch Manager

2 weeks ago

Durban, KwaZulu-Natal, South Africa Motus Aftermarket Parts Full time

Alert Engine Parts is searching for a
Branch Manager to join the branch in
Durban Central, the purpose of this position is to ensure growth and success for the entire branch, reach financial targets and profits.

Requirements:

  • Matric or
  • Tertiary business qualification
  • Desirable
  • Minimum of 10 years' experience in automotive aftermarket industry.
  • Extensive experience in a Branch/Sales/Warehouse Manager role preferably in the automotive industry or related business.
  • Should have sound experience in and an extensive knowledge of the business and industry.
  • Leadership qualities
  • Must have a good understanding of all the legislation, example the Labour Relations Act, the Basic Condition of Employment act, the Employment Equity Act, etc Firm grasp of administration and internal controls.
  • Business acumen, human resource management, financial management, business management, communication, strategic management and implementation, strategic customer relationship management, leadership, and business risk management.
  • Must have a good understanding of asset management, financial knowledge and have a "hands on" operating style.
  • Computer literate.
  • Good knowledge of the automotive aftermarket parts industry with particular emphasis on the region.
  • Align the branch with the group strategies.
  • Understanding and ability to communicate effectively and conduct business in an appropriate professional business manner.
  • Ability to work with management effectively and cooperatively above and below.
  • Clear criminal record

Key Performance Indicators includes, but not limited to.
Human Resource

Management:

  • Manage, motivate, recruit, train and develop staff according to company policies and employment laws and ensure relevant HR procedures are followed.
  • Must have good understanding of all labour legislation i.e., the Labour Relations Act, the Basic Condition of Employment Act, and the Employment Equity Act, etc.
  • Must show strong ability to work with superiors, piers, and staff

Sales and Marketing:

  • Plan, forecast and report on revenue, costs and business performance, according to company requirements.
  • Sales oriented and goal driven with a proven track record of running a profitable business.
  • Plan and implement marketing, sales, and promotional activities.
  • Manage selling and customer service activities and staff competence in the branch, so as to optimize and sustain sales performance, profitability and customer satisfaction.
  • Manage costs and overheads and all factors affecting the profitable performance of the branch.
  • Liaise with and utilize support from suppliers and other business partners as required.
  • Nurture existing customer relationships.
  • Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the region.
  • Adopt key account management to ensure that high performing accounts in the region are given the necessary priority to ensure a sustainable relationship.
  • Support staff in designing and implementing new sales and marketing strategies and processes.
  • Work closely with the marketing team to leverage existing and new relationships to the mutual benefit of all stakeholders.
  • Should possess a sound knowledge and understanding of the company's products.
  • Must have a good working knowledge of procurement processes.

Customer Services:

  • Provide assistance and advice to customers utilising the organisation's products, services and resources.
  • Investigate and solve customer problems.
  • Keep accurate record of discussions and correspondence with customers.
  • Develop customer service policies and standards for the branch, in line with company standards and procedures.

Administrative duties:

  • Should have firm grasp of administration and internal controls.
  • Strongly computer literate.
  • Generate and prepare monthly reports concerning the activities of the branch.
  • Prepare budgets and forecast.

Logistics:

  • Ensure supplies of services and parts to customers in the region meet agreed parameters.
  • Supplier and product feedback.
  • Attend to correspondence addressed to this position timely, effectively, and efficiently.

Management:

  • Provide leadership and guidance to direct reports.
  • Perform employee reviews.
  • Monitor branch costs and expenditures and reconcile as required.
  • Manage programs to ensure timely delivery of objectives
  • Define branch goals and objectives along with methods and measurements to achieve such goals.

You are also able:

  • Give attention to detail, are systematic in your approach and possess the ability to think outside the "box".
  • To grasp issues thrust upon you and can come up with solutions which meet the expectations of the executive and shareholders.
  • Understand the concept of sound asset management, have financial knowledge and a "hands on" operating style.
  • Manage a profitable business.
  • Problem solve and have analytical skills
**Eq

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