Inbound Customer Service Agent

Primary Role - BASED IN CENTURY CITY The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract &...

IF YOU ARE NOT FLUENT/ NATIVE IN THE XITSONGA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDFTC: 1 JULY APRIL 2026 Primary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating...

About usWoolworths Financial Services, or WFS as it is better known, is a Joint Venture with Absa Bank, that supports the Woolworths retail business by providing in-store credit in the formof theWoolworths Store Card and offering value-added services including credit cards, personal loans and short-term insurance as well as life insurance linked to other...

IF YOU ARE NOT FLUENT/ NATIVE IN THE SISWATI LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking...

IF YOU ARE NOT FLUENT/ NATIVE IN THE ISINDEBELE LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly....

Our client, a National Company of 30 years seeks the services of an energetic, friendly, self-driven individual, who enjoys working in a customer service, Call Centre environment and completing administrative tasks. This person will be assisting customer on the inbound customer service line with queries and general administration.Must be: Bilingual Willing...

Job Purpose:Are you as passionate about customers as we are?Do you have strong interpersonal skills, enthusiasm for speaking with people, and a mind for problem-solving? If you love interacting with other people, this is the role for youOur Customer Care Agents take pride in providing the best customer service support by handling external customer queries...

Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from CustomersReview and...

Job Title:Operations & Customer Service AgentLocation: Cape Town (working from home)Contract: 3 months contractHours: Full time - 45 hours per weekShifts:Between 8am and 11pm (UK time) - Any 5 out of 7 days per weekSalary: R8,500 to R12,000 per monthEquipment: Laptop, screen and UPS suppliedShift is a rapidly growing marketplace disrupting the logistics...

POSITION OVERVIEW:Job Title:Inbound Call Center AgentJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established...

POSITION OVERVIEW:Job Title:Inbound Call Center AgentJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established...

POSITION OVERVIEW:Job Title:Inbound Call Center AgentJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established...

They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town.Job Overview:As a Customer Service Agent, you will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate will have...

Our client is a rapidly growing marketplace disrupting the Logistics Industry across Europe. Due to significant existing and future growth, our client is looking for Operations & Customer Service Agents to join their team.Working independently, within a team, you will oversee the day-to-day operations of our logistics marketplace, ensuring bookings run...

Seeking Call Centre Agents to start ASAP. Salary R6800 + Benefits. Transport provided for the late shifts.Purpose of Role is to deliver personalized solutions that inspire a passion for travel, with the goal to make lasting impressions on a hospitality customer base at every interaction.First point of contact to customers, taking inbound calls and engaging...

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides...

URGENT:Customer Service AgentsPlease note that this is an entry level position.Must have customer service experience.We are seeking customer service agents for a Call Centre BPO located in Town. Basic + Medical and Pension benefits Permanent call centre opportunity Must be able to work rotational shifts for a USA campaign Transport after 7pm Nightshift...

Main purposeTo facilitate contact resolution of inbound & escalated customer queries received from our Customers, whilst at all times ensuring that the customer experience is consistent with the RCS brand values.Key ResponsibilitiesManage Inbound/Outbound callsProblem solve: Identify a realistic and accurate understanding of the problem at hand by carefully...

Job DescriptionWe are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver exceptional service to customers across multiple channels. Key ResponsibilitiesQuery Handling (Inbound/E-mail/Webchat/etc.)Responding to a defined range of customer queries or inquiries, to deliver...

POSITION OVERVIEW:Job Title:Inbound Call Center ManagerJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have...