Country Lead, Mass Vendor Relations Program

2 weeks ago

Cape Town, Western Cape, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Full time
Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field

  • 7+ years of account management, project or program management or buying experience
  • Experience leading multifunctional teams and developing people managers, in a fastpaced and datadriven environment
  • Ability to both lead through a team as well as roll up sleeves and directly own work that delivers results
  • Proven problemsolving skills and ability to influence people both internally and externally


International Emerging Stores (IES) Mass Vendor Relations' (MVR) vision is to be the best place to launch, manage and scale brand owners and offer 100% of the selection that matters most to our customers.

We do so by onboarding selection that matters to our customers, launching/scaling regional products/programs to engage and scale vendors, automating an increasing share of tasks year on year, from both vendor management/vendor experience standpoint; and centralizing processes that can be managed across multiple Amazon stores.


This leadership position will manage a high performing team of Vendor Managers, whose primary goal is to onboard suppliers in South Africa (ZA), and Account Managers, to drive growth for these vendors and ensure they are successful on Amazon.

The position will be responsible for managing ZA MVR P&L.

If you are looking for a business leadership/entrepreneurial role within a fast-paced, ambiguous and growth-focused organization, then this is the position for you.

Key job responsibilities

As the Country Leader, you are the business owner for ZA MVR and are responsible to deliver on the above vision for the program.

Specific responsibilities include

  • Hire, develop, and lead a multifunctional team of high performing vendor managers, account managers and program managers, to deliver on MVR's vision in South Africa. This includes coaching and developing individual contributors, and frontline managers.
  • Own ZA MVR P&L through selection strategic partnerships, negotiation, selection addition, vendor management and improving scaled vendor experience
  • Ensure accountability for all important metrics such as increased product selection, growth and profitability, availability, etc.
  • Drive sustainable process improvements across teams and functions to create longterm efficiency in MVR, while effectively escalating issues across all levels in the company
  • Be the voice of small and medium suppliers, when interacting with ZA leadership
  • Collaborate with other leaders (Selection, Pricing, Supply Chain, Legal, Finance) in South Africa and across other Amazon stores to continually innovate on behalf of our vendors and customers
Cape Town, ZAF

  • MBA or Master's in Finance, Engineering or Professional experience in either ecommerce, retail or tech companies within demanding corporate environments
  • Proven commercial experience and acumen, with track record of delivering results
  • Demonstrated success leading a team that prioritizes a culture that is inclusive, supportive, and focused on employee development and growth
  • Strong and successful communication skills which include the ability to write compelling, concise documents, and present to senior leadership

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