Current jobs related to Workplace Incident Management Investigator - Cape Town, Western Cape - Pinkerton
-
German Incident Manager
1 week ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeJob Title: German Customer Service AssociateAt Surgo PTY Ltd, we are seeking a highly skilled German Customer Service Associate to join our team. As an Incident Lifecycle Manager, you will be responsible for managing the entire lifecycle of IT incidents from initial report through to resolution.Key Responsibilities:Oversee and manage the incident lifecycle...
-
German Incident Manager
1 week ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeJob Title: German Customer Service AssociateAt Surgo PTY Ltd, we are seeking a highly skilled German Customer Service Associate to join our team. As an Incident Lifecycle Manager, you will be responsible for managing the entire lifecycle of IT incidents from initial report through to resolution.Key Responsibilities:Oversee and manage the incident lifecycle...
-
Workplace Management Specialist
4 days ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeMain Job Purpose:The Workplace Coordinator plays a pivotal role in ensuring the effective management of learner workplaces, leading to high retention and improved absorption rates by host entities. This position ensures compliance with policies, practices, processes, and procedures related to learner recruitment and workplace management.Key...
-
Workplace Coordinator
3 weeks ago
Cape Town, Western Cape, South Africa Signa Group Full timeJob Description**Job Title:** Workplace Coordinator**Company:** Signa GroupJob SummaryWe are seeking a highly organized and detail-oriented Workplace Coordinator to join our team. The successful candidate will be responsible for ensuring the smooth placement of learners in the workplace, maintaining accurate records, and providing excellent support to both...
-
Workplace Coordinator
4 days ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeJob Title: Workplace CoordinatorWe are seeking a highly organized and detail-oriented Workplace Coordinator to join our team at West Coast Personnel. As a key member of our team, you will play a crucial role in overseeing learner workplace management, ensuring compliance with policies and procedures, and enhancing learner retention and placement rates.Key...
-
Incident Resolution Specialist
6 days ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeIncident Manager German SpeakerAt Surgo PTY Ltd, we are seeking a highly skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for managing the entire lifecycle of IT incidents from initial report through to resolution.Key Responsibilities:Oversee and manage the incident lifecycle from detection to resolution, ensuring...
-
Remittance Fraud Investigator
1 week ago
Cape Town, Western Cape, South Africa Mukuru Full timeRemittance Fraud InvestigatorWe are seeking a highly skilled and motivated individual to join our team as a Remittance Fraud Investigator. As a key member of our team, you will be responsible for identifying, investigating, and preventing fraudulent activities related to remittance services.Key ResponsibilitiesMonitor fraud alerts and detect irregularities...
-
Incident Resolution Specialist
4 days ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeIncident Manager German SpeakerAs a key member of our team at Surgo PTY Ltd, you will play a crucial role in ensuring the smooth operation of our IT services. Your primary responsibility will be to manage the entire lifecycle of IT incidents from initial report through to resolution.Key Responsibilities:Oversee and manage the incident lifecycle from...
-
Incident Resolution Specialist
5 hours ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeIncident Manager German SpeakerAs a key member of our team at Surgo PTY Ltd, you will play a vital role in ensuring the smooth operation of our IT services. Your primary responsibility will be to manage the entire lifecycle of IT incidents from initial report through to resolution.Key Responsibilities:Oversee and manage the incident lifecycle from detection...
-
Forensic Investigator: Claims Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Sanlam Full timeAbout the RoleSanlam Life and Savings is seeking a skilled Forensic Investigator to join our Forensic Services department. As a key member of our team, you will be responsible for investigating allegations and suspicions of fraud and unlawful conduct involving funeral, living benefit, and death claims.Key ResponsibilitiesInvestigate a broad spectrum of...
-
Safety Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Hire Resolve Full timeJob SummaryHire Resolve's client, a leading construction company, is seeking a seasoned Safety Specialist to join their team. The ideal candidate will be dedicated to maintaining a safe work environment for all employees while ensuring compliance with health and safety regulations.Key Responsibilities:Conduct thorough safety audits and risk assessments to...
-
Merit Claims Investigator
2 weeks ago
Cape Town, Western Cape, South Africa Sanlam Full time{"h1": "Career Opportunity: Merit Field Investigator", "p": "Santam's Merit Claims department has a position available for a Motor Merit Field Assessor based in Cape Town, Western Cape. As a Merit Field Investigator, you will play a crucial role in ensuring that all flagged and segmented claims are comprehensively validated to achieve conclusive results.",...
-
Workplace Coordinator
5 hours ago
Cape Town, Western Cape, South Africa Signa Group Full timeJob DescriptionWe are seeking a highly skilled and organized Workplace Coordinator to join our team at Signa Group.Key ResponsibilitiesAdministrative Support: Provide exceptional administrative support to our team, ensuring seamless day-to-day operations.Communication: Develop and maintain effective communication with colleagues, clients, and stakeholders,...
-
Workplace Coordinator
2 weeks ago
Cape Town, Western Cape, South Africa Signa Group Full timeJob DescriptionWe are seeking a highly skilled and organized Workplace Coordinator to join our team at Signa Group.Key Responsibilities:Administrative Support: Provide exceptional administrative support to our team, ensuring seamless day-to-day operations.Communication: Develop and maintain effective communication with colleagues, clients, and stakeholders,...
-
Major Incident Support Graduate
3 weeks ago
Cape Town, Western Cape, South Africa Parvana Full timeAbout Our ClientOur client, a leading global enterprise, provides innovative solutions to help top brands overcome their most pressing business challenges. With a reputation as a trusted partner to global organizations, the company delivers future-focused solutions that enhance customer experiences and enable businesses to stay ahead of the digital...
-
Major Incident Support Graduate
2 weeks ago
Cape Town, Western Cape, South Africa Parvana Full timeAbout Parvana:Parvana is a global leader that provides innovative solutions to help businesses tackle their most pressing challenges. With a reputation as a trusted partner to global organisations, the company delivers future-focused solutions that enhance customer experiences and enable businesses to stay ahead of the digital curve.Job Description:Parvana...
-
Major Incident Support Graduate
1 week ago
Cape Town, Western Cape, South Africa Parvana Full timeAbout Our Client:Our client is a global leader that provides innovative solutions to help top brands tackle their most pressing business challenges. With a reputation as a trusted partner to global organisations, the company delivers future-focused solutions that enhance customer experiences and enable businesses to stay ahead of the digital curve. Driven by...
-
Major Incident Support Graduate
3 weeks ago
Cape Town, Western Cape, South Africa Parvana Full timeAbout ParvanaParvana is a global leader in innovative solutions, committed to helping top brands tackle their most pressing business challenges. With a reputation as a trusted partner to global organisations, we deliver future-focused solutions that enhance customer experiences and enable businesses to stay ahead of the digital curve.Job DescriptionPosition...
-
Major Incident Support Graduate
2 weeks ago
Cape Town, Western Cape, South Africa Parvana Full timeAbout Our Client:Our client is a global leader that provides innovative solutions to help top brands tackle their most pressing business challenges. With a reputation as a trusted partner, the company delivers future-focused solutions that enhance customer experiences and drive business success. As a member of this dynamic team, the successful candidate will...
-
Safety Professional
2 weeks ago
Cape Town, Western Cape, South Africa Hire Resolve Full timeSafety Specialist Job DescriptionHire Resolve's client, a leading construction company in Cape Town, is seeking a seasoned Safety Specialist to ensure a safe work environment for all employees and maintain compliance with health and safety regulations.Key Responsibilities:Conduct thorough safety audits and risk assessments to identify potential hazards and...
Workplace Incident Management Investigator
4 months ago
As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years.
As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company.
We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.This is just one of the several exciting career opportunities that are currently available.
Job Summary:
The Workplace Incident Management (WIM) Investigator is responsible for investigating reports of workplace violence and building partnerships across Europe, the Middle East, and Africa (EMEA).
The EMEA WIM Investigator is part of the Corporate Investigations team and focuses on investigating incidents including threats of violence, both internal and external, inappropriate communications, assault, and other incidents of workplace violence.
Essential Functions:
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- A Conduct interviews of victims, witnesses, and persons of interest utilizing established interviewing techniques and skills specific to corporate investigations.
- Conduct investigations related to threats originating from external sources outside the company, and internal incidents and issues such workplace violence or threats of violence or suicide.
- Possess highly developed written and verbal communication skills, clear and precise writing skills, and effective interpersonal skills.
- Build collaborative crossfunctional partnerships within Security groups, Human Resources, Employee Relations, and Legal teams, leading training, and awareness sessions to focus on incident prevention, not just incident response.
- Organize, prioritize, and investigate multiple incidents, as part of a caseload, with overlapping deadlines and clientimposed priorities.
- Participate in training and mentoring opportunities.
- Collect, document, and preserve video, still images, documents, and other materials connected to an investigation and maintain it as part of the investigation's workflow and case adjudication process.
- Use a structured investigative workflow and case management system to track and close investigations and analyze trends and patterns in order to identify causation, mitigate loss, and change processes to prevent future incidents.
- Analyze CCTV video, access control systems and other data collection capabilities, in response to incidents in order to identify behaviors, root causes, locations, potential evidence, and/or person(s) involved.
- Conduct and manage investigations using both automated and manual tools, such as Adobe Photoshop, Adobe Acrobat DC, Adobe Lightroom, Adobe Bridge, Microsoft Word, Lenel, Amazon Chime, Microsoft Outlook, and a cloudbased case management system.
- Pass a background investigation.
- Compile and publish case management metrics.
- All other duties, as assigned.
Education, Experience, and Certifications:
Competencies:
- Demonstrated ability to empathize and verbally connect with people during both stressful and nonstressful situations, while facilitating the accurate recollection of conversations, interactions and observations using nonthreatening, noncoercive questioning, and openended conversation.
- Familiarity with professional threat assessment organizations including the Association of European Threat Assessment Professionals (AETAP) (preferred)
- Have prior experience in conducting indepth and complex corporate, product, and/or vendor investigations.
- Be willing to learn new methods and approaches to seemingly familiar problems/situations.
- Have familiarity and experience with the investigation of workplace violence cases/issues/incidents utilizing structured professional judgment tools (preferred)
- Have experience using the P.E.A.C.E. interview method or familiarity with the process (Preferred, but not required).
- Understand GDPR and conducting investigations involving personnel within GDPR landscape.
- Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information related to security enforcement. Includes giving assignments and/or directions to coworkers or assistants.
- Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
- Interpersonal Temperament: Must be adaptable to performing under considerable stress when confronted with an urgent or emergency.
- Technical Skills: Requires ability to utilize skills relating to computers and electronic devices and grasp related processes; ability to operate and activate computer as it relates to job related functions.
Working Conditions:
With or without reasonable accommodation
