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Quality Control

3 months ago

Midrand, Gauteng, South Africa Capital H Staffing and Advisory Solutions Full time
Our client, a Logistics Solutions Company, is looking for Quality Control Reporting specialist

The role of the QC Reporting Specialist:

  • To develop and implement quality control procedures of solutions output and ensuring that the output meets required quality standards at every stage of the project.
  • The role entails continuously monitoring and seeking ways to improve on existing quality measures and build a knowledge repository for solutions quality management.
  • Review solution documentation to enhance quality and professionalism.
  • Must be experienced in quality management methodologies, principles, and related tools with an understanding of the supply chain solution development environment.
  • Prepare, analyse, and distribute various reports within the SCA team and other stakeholders (internal / external). It entails collaborations with the solutions team and key stakeholders to ascertain information needs that will be interpreted and effectively communicated in report formats.
  • Create standard report templates for various reports and / or specified platforms, which adhere to established quality standards.

Qualifications, skills, and experience required

  • Bachelor's degree in business administration, BCom Marketing, BCom Logistics or BCom Supply Chain Management [NQF level 7 or higher] would be an added advantage.

Skills and Experience

  • 5+ years' relevant work experience.
  • Strong knowledge and understanding of quality management methodologies.
  • Data analysis proficiency. Ability to analyse data, identify trends, draw meaningful insights, and present findings.
  • Attention to detail.
  • Reporting and visualisation skills.
  • Thorough understanding of capabilities offered by the client
  • Basic understanding of supply chain concepts and familiarity with relevant industries' supply chain dynamics.
  • Exceptional written and verbal communication, with the ability to both internal and external
  • Selfmotivated and able to work independently and proactively, with a sense of ownership and accountability for professionally laidout project outputs.
  • Ability to collaborate and work with crossfunctional teams.
  • Proficient in MS Office suite (Excel, Word, PowerPoint)
  • Basic financial management acumen.
  • Assist with general admin and research tasks (trends, thought leadership etc.)

Key performance areas

  • Document and maintain knowledge repository of quality management documentation and templates (ensure alignment with DPW's quality standards).
  • Solution governance, i.e. NDA adherence, data storage, backups.
  • Create corrective action plans to address quality issues and non
  • Assist with arranging events i.e. workshops or seminars internally or with clients.
  • Assist with writing, editing, and formatting external communications e.g. case studies.
  • Design, create and keep up to date all reporting templates for the business unit.
  • Ensure the accuracy and quality of report outputs.
  • Status reporting (past, current and future) solutions projects.
  • Assist with pipeline management (e.g. MDS system & process).

Personal attributes:

  • Business acumen: align to team's objectives to identify and implement supporting processes.
  • Improvement orientation: Stay abreast with best practices in quality management and reporting mechanisms.
  • Interpersonal effectiveness: Establish effective interpersonal relations with key stakeholders to enable functional integration. Establish a culture that values and embraces diversity and inclusiveness of people and ideas.
  • Clarity of communication: Ability to customise messages to different audiences and effectively ensure clarity and understanding by stakeholders.
  • Be a team player, live and protect the team culture.

Nature of position

  • Permanent
  • Willing to work extended hours

General:

- _Our client is committed to Transformation, which encompasses Employment Equity, Diversity and Inclusion when recruiting internally and externally. It is company policy to promote from within wherever possible. _
- _Please include your current salary and salary expectations._