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Quality Assurance Specialist

2 months ago

Midrand, Gauteng, South Africa Thusa Batho Labour Solutions Full time
Quality Assurance Generalist

Thusa Batho Labour Solutions is seeking a highly skilled Quality Assurance Generalist to join their Risk and Compliance department. The ideal candidate will have a strong background in quality management and a passion for ensuring compliance with industry standards.

Key Responsibilities:
  • Develop and Maintain QMS Documents
    • Typing layout format pagination database compilation editing review and maintenance of QMS documents
    • Revision control and status tracking documents
    • Creation of complex diagrams attachments scanning and converting documents
    • Ensuring documents adhere to ISO 9001 Standards
    • Providing QMS training to staff for increased awareness and understanding
    • Assisting staff with queries related to the QMS
    • Updating the BarnOwl system with the latest audit information
  • Monitor Compliance with Quality Standards
    • Auditing business units of conformance with QMS
    • Ensuring all standards processes and procedures are documented and adhered to by staff
    • Addressing corrective and followup actions based on audit findings
    • Collecting data on corrective and preventive actions and analysing trends for QMS improvement
    • Tracking and following up on outstanding corrective actions with objective evidence
    • Submitting statistical activity reports to the Manager of Quality Assurance
  • Promote Continuous Improvement
    • Developing implementing and maintaining a continuous improvement mechanism
    • Promoting QMS and continuous improvement through training workshops and mentoring
  • Development of QMS Templates
    • Creating organisational templates for policies procedures work instructions forms checklists and other documents
    • Enhancing QMS documents by incorporating external and internal formatting requirements
    • Consulting and disseminating information on new/amended requirements
    • Controlling external and internal formatting requirements
  • Risk Identification
    • Identifying relevant risks at an operational level using appropriate tools and techniques
    • Reporting identified risks to the EnterpriseWide Risk Management function
    • Assisting Risk Specialists in developing mitigation plans for identified risks
  • Design and Redesign of Processes (BRB)
    • Designing and redesigning within the company for improved business processes efficacy
    • Ensuring optimal internal and external processes for customer service excellence both internally and externally

Requirements

  • A National Diploma in Quality Management or a related qualification at an NQF 6 level or
  • A Degree in Quality Management or a related qualification at an NQF 7 level
  • 2 years Quality Management or Quality Assurance and/or Business Process Redesign
  • 1 year Risk Management (advantageous)
  • 1 year Aviation (advantageous)