Live Account Executive

2 weeks ago

Cape Town, Western Cape, South Africa ninety9cents Full time

Our Cape Town office is looking for a live account executive to join our client service team, working on one of our national retail brands.


Duties include, but are not limited to:
Develop and maintain a strong relationship with the client through excellent work quality and professional conduct.
Participate and assist in new business development pitches.
Proactive work ethic is essential and problem-solving mindset is ideal.
Schedule and arrange client meetings with all relevant parties, including the management of related logistics.
Ensure that the team, as well as yourself, are well prepared for client meetings.
Produce accurate and timely contact reports after each client meeting which are detail-orientated.
Support office management by drafting effective and timely job briefs and amendments.
Liaise with colleagues in DTP, creative, production, traffic and other departments to ensure job is actioned.
Act as supporting point of contact for clients in the absence of other team members.
Assisting with brief-in, checking and ensuring understanding of briefs.
Monitor and follow up on all outstanding briefs with clients.
Ensure that briefs are approved upfront and billed timeously.
Manage and compile accurate and detailed weekly status reports for internal and external status meetings.

Requirements:

Diploma/degree in advertising/marketing
Two years' relevant experience in a similar client service position, in an agency environment essential
Strong admin skills
Detail orientated
Enthusiastic/confident/professional/diplomatic
Team player with initiative and excellent interpersonal skills - good communication skills
Ability to cope with pressure, meet tight deadlines and handle a wide range of tasks
Reliable, organised and attentive
Have a solutions-driven attitude
Passion for client delivery and service
Desire to grow in the agency
Accountable with good follow-through
Hard-working and proactive
Ability to research and self-study
Exceptional time management skills

Technical skills/knowledge:

MS Office (MS Word/Excel/PowerPoint)
Workbook

Attributes:

Self-starter who takes the initiative and is able to work independently
Exceptional organisational and administrative skills
Detail-orientated
Must have good time management skills, and be able to prioritise effectively
Excellent communication skills, respectful and able to nurture and grow relationships
Willing to learn, a big thinker and team player

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