Systems Administrator, Supply Chain Systems

2 weeks ago

Pinetown, KwaZulu-Natal, South Africa Woolworths Full time

Advert reference:
woolw_000576

Advert status:
Online

-
Position Summary

Industry:
IT & Internet

Job category:
System Administration / Management

Location:
Pinetown

Contract:
Fixed Term Contract

Remuneration:
Market-related

Introduction


Maintain IT infrastructure, systems and vendor service levels, manage hardware and software requirements, administer WMS, minimize and manager IT risks.

This is a 12 Month contract position based at the Maxmead Distribution Centre in Kwa-Zulu Natal.

Job description
-
_Manage and administer the WMS system across all areas of the supply chain (Foods, FBH)_
o Resolve user / operational queries
o Effective User management
o Housekeeping and maintenance tasks
o Adherence to change controls and IT processes
o Compiling of logs and testing of fixes prior to implementation
o Identify problems (recurring incidents) and resolve or escalate appropriately
o Timeous and accurate reporting (EOD)
o Perform system regression testing and feedback results
o Document, publish and maintain system administration manuals to facilitate learning amongst the team
-
_Support effective implementation of projects from an IT perspective_
o Action all system-related tasks as agreed upon by the project deliverables
o Support project 'go-lives' and act as the IT onsite resource
o Take ownership of computer systems and related processes after project implementation.
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_Identify opportunities for continuous improvement deliver against ongoing enhancement/business requirement demands._
o Provide input into the one-year operating plan for IT Logistics and the DC (Distribution Centre)
o Give input to the development of and maintain the site Business Continuation and Disaster Recovery Plans.
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_Contribute to the ongoing improvement of processes and ways of working_
o Understand relevant Service Level Agreements with necessary escalations for optimal uptime.
o Institute accurate controls to prevent computer system failures thereby minimizing risks and ensuring stability across systems
o Maintain IT infrastructure (Hardware and Software) within the DC as per Woolworths' defined OEC
o Effective incident management and root cause analysis
-
_Develop and maintain relationships with key stakeholders_
o Implement and maintain effective communication with all internal and external customers
o Maintain and report on the operational compliance scorecard on a weekly and monthly basis to IT and DC management
o Facilitate the relationship with SMC (Service Management Centre, HO) to ensure all incidents, logs are actioned, escalated and resolved timeously
o Maintain relationships with the HO IT departments, ensuring effective communication, negotiation and control of all IT related activities impacting the DC's

Minimum requirements

  • 3year IT Qualification
  • Warehouse Management System (WMS) or Supply Chain / Warehousing experience.
  • Experience in the IT service and support fields
  • Understanding of networks and IT infrastructure
  • Previous experience in a Systems Administrator role will be advantageous
  • Demonstrates an ability to work in a critical and complex environment
  • Has or is quickly able to develop a thorough working knowledge of systems and processes within the distribution centres and warehouses

Additional Criteria

  • Demonstrates the ability to do planning e.g. (mini Projects, implementations, etc.)
  • Demonstrates the ability to identify and resolve problems timeously
  • Demonstrates the ability to evaluate the effectiveness of solutions and to recommend and implement improvements
  • Demonstrates the ability to make effective decisions under time pressure
  • Ability to work shifts and do standby 24 x
  • Work during Peak periods (example: Easter and December)
  • Develops familiarity with IT terms and acronyms
  • Effectively uses existing procedures, processes, and tools to identify and solve routine problems
  • Sets priorities with an appropriate sense of what is most important for effective delivery
  • Manages time effectively to accomplish what needs to get done
  • Prepares basic presentations that are logically structured.
  • Records and presents basic written information clearly.
  • Speaks clearly and understandably when interacting with others.
  • Works well with people from diverse backgrounds
  • Remains focused on task despite changes
  • Responds to change with appropriate sense of commitment and enthusiasm
**Woolworths is an equal employment opportunity company that is committed to inclusion and diversity

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