Social Media Account Manager

2 weeks ago

Cape Town, Western Cape, South Africa The Digital Media Collective Full time

Key responsibilities:

Client management:
drive and maintain strong relationships with clients. Understand and align with their business targets and goals.

Campaign planning and execution:
develop, implement, and optimise social media campaigns across various platforms. Ensure all campaigns align with client's performance objectives and are executed within deadlines.

Performance monitoring:
regularly track and analyse the performance of social media campaigns. Provide clients with updates on performance metrics and suggest improvements.

Internal collaboration:
work closely with account directors, and other internal teams to deliver effective client service and support business development.

Communication:
maintain clear and consistent communication with clients and internal teams. Handle client queries and issues promptly.

Documentation:
manage and organise client documents, reports, and creative assets. Ensure all campaign details are accurately documented and saved in the appropriate client drive.

Training and development:
stay updated with the latest social media trends and platform updates. Pursue continuous learning through webinars and training sessions. You will be required to maintain your social media platform accreditations. A current meta certification would be an advantage.

Location:
based in Cape Town

Experience:
proven experience in social media account management or a related digital marketing role.

Required:

Ad buying:
bought paid media ads before (Meta, TikTok, LinkedIn)

Digital media skills:
strong understanding of social media platforms, analytics tools, and campaign management.

Communication skills:
excellent communication and organisational skills.

Teamwork:
ability to work effectively in a team and open-plan office environment.

Client-facing skills: comfortable and experienced in dealing directly with clients.

Certifications:
meta blueprint certifications are advantageous

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