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Branch Quotes Assistant

4 months ago

Milnerton, Western Cape, South Africa Autoworks Full time

Job description


The Branch Quotes Assistant is responsible for loading and sending quotes to customers including all branch phone-in quotes and all booking requests on behalf of the branch, when required.


He/She liaises with customers to:
- maintain a flexible skill set ensuring the ability to support all areas of customer service.
- record and process quotes and booking enquiries received
- provide efficient and effective service to customers, ensuring all internal KPI's are monitored and met
- take full ownership and accountability for our customers, to ensure that their enquiry is fully completed or if appropriate escalated on to the relevant department.
- champion continuous improvement to drive efficiency and productivity through recognising areas of potential improvements to enable a more efficient way of working.
- correctly and systematically use all our systems / tools and support provided by the company in order to advise and service our customers.

Application Deadline: 2023/02/17

Job Type:
Permanent

Salary:
depending on qualification and experience

Job Types:
Full-time, Permanent

Salary:
R6, R8,000.00 per month

Ability to commute/relocate:

  • Milnerton,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Application Deadline: 2023/02/17