Key Account Manager

2 weeks ago


Cape Town, Western Cape, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd Full time
Amazon is hiring a Key Accounts Manager (KAM) to improve the experience for our African customers.

Africa, represents a large and growing consumer market positioned for growth spurred by the increasing productive potential of its young population, rapid adoption of technology and evolving consumer behaviour.

This role will allow you to work across various internal and external teams to evaluate the customer landscapes, and invent innovative approaches to solve ambiguous problems.

If you are looking for an entrepreneurial role within a fast-paced, ambiguous and collaborative environment this is the position for you.


Operating in a fast-moving and often ambiguous environment, the successful candidate will have full responsibility for delivering business and financial objectives.


The Account Manager will work closely with internal partners to identify long term and short-term growth opportunities for various categories.

Key job responsibilities

Develop long-term relationships with partners, support them in the integration of their offers and develop ambitious goals for future growth prospects.

Achieve business and financial objectives and drive the growth of Amazon's third-party business in selected categories
Identify opportunities to improve the business for all partners through scalable solutions and manage the roll-out of these solutions
Conduct deep dives to understand root causes of business performance and actions to accelerate growth
Identify and manage projects to improve customer and partner experience, working closely with internal and external teams

We are open to hiring candidates to work out of one of the following locations:

Cape Town, ZAF

BASIC QUALIFICATIONS

  • Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like ecommerce, retail technology, SaaS) or equivalent experience
PREFERRED QUALIFICATIONS

  • 2+ years of inside sales experience
  • Knowledge of procurement and source to pay methods at small and medium businesses
  • Experience influencing at all levels within an organization, particularly at the executive level
  • Experience exceeding sales targets using a consultative, solutionsfocused approach or equivalent
Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas.

In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa.

Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.


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