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internal sales representative
2 weeks ago
RESPONSIBILITIES:
- Answering of incoming calls and converting enquiries into sales.
- Handling of customer complaints & queries.
- Ensuring that there is a set system to capture sales enquiries/orders and monitor the information.
- Quoting by phone and Email.
- Receiving and processing of sales orders on Syspro.
- Sourcing of stock (standard and non-standard) from approved suppliers.
- Checking on back orders on a daily basis and release invoices for delivery.
- Expediting of sales orders (deliveries).
- General office duties.
- Updating of customer discount structures on Syspro.
- Liaise with Warehouse Manager regarding deliveries.
- Leasing with external sales staff.
- Accompany external sales staff on customer visits as and when required.
- Providing leads to external sales staff.
- All quotes to be followed up.
- Orders to be liaised with the responsible external sales representative.
- Ensure to keep credits at a minimum and follow the Credit Procedure.
MINIMUM REQUIREMENTS:
- Candidate must at least have 3 years experience (preferably in Sales) in the Steel & Tube Industry.
- Candidate must have the relevant product knowledge for the specific Steel & Tube Industry.
- Syspro experience will be an advantage.
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