Payments Operations Lead
2 weeks ago
Binance is the global blockchain company behind the world's largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
As the Payments Operations Lead - Africa at Binance, you will play a crucial role in overseeing and optimizing all aspects of payment operations, including P2P operations, Fiat channel operations, sourcing and acquiring channel leads, analytics, market research, GTM (Go-To-Market) strategies, and project management.
Responsibilities:
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Strategic Planning: Develop and execute strategies to enhance payment operations efficiency, scalability, and reliability.
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Team Leadership: Lead and motivate a team of payment operations professionals, providing guidance, support, and mentorship to achieve departmental goals.
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Process Optimization: Continuously assess and improve payment processes to streamline operations, reduce costs, and enhance user experience.
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Risk Management: Collaborate with the Risk team to implement robust risk management protocols to mitigate fraud and compliance risks associated with payment operations.
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Vendor Management: Manage relationships with payment service providers, financial institutions, and other vendors to ensure optimal service levels and competitive pricing.
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Cross-functional Collaboration:Collaborate with cross-functional teams, including product, engineering, compliance, and customer support, to drive alignment and achieve business objectives.
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Performance Monitoring: Establish key performance indicators (KPIs) and metrics to monitor the performance of payment operations, analysing data to identify trends, issues, and opportunities for improvement.
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Regulatory Compliance: Ensure compliance with relevant regulatory requirements and industry standards governing payment operations, staying informed about changes and updates to regulations.
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Market Research and Analytics: Conduct market research and analysis to identify market trends, customer preferences, and competitive landscape in the payments industry. Utilise analytics to inform strategic decision-making and identify opportunities for growth.
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Go-To
Market (GTM)
Strategies:
Develop comprehensive GTM strategies for new payment products, features, and initiatives. Coordinate with marketing, sales, and business development teams to ensure effective execution of GTM plans and drive user adoption.
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Project Management: Oversee the planning, execution, and delivery of payment operations projects, ensuring adherence to timelines, budgets, and quality standards. Utilise project management methodologies and tools to drive project success.
Requirements:
- Bachelor's degree in Business Administration, Finance, Economics, or a related field. Master's degree preferred.
- Proven experience (5 years) in payment operations management within the fintech or cryptocurrency industry, with a strong understanding of P2P operations, fiat channels, payment service providers, analytics, market research, GTM strategies, and project management.
- Demonstrated leadership skills, with experience leading and developing highperforming teams.
- Strong analytical and problemsolving abilities, with the ability to leverage datadriven insights to drive operational improvements and inform strategic decisionmaking.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
- Indepth knowledge of payment systems, regulations, and compliance requirements, with a track record of ensuring regulatory compliance.
- Strategic mindset, with the ability to develop and execute longterm plans to achieve business objectives.
- Resultsoriented approach, with a focus on delivering measurable outcomes and driving continuous improvement.
- Ability to thrive in a fastpaced and dynamic environment, adapting quickly to change and managing competing priorities effectively.
- Passion for blockchain technology and cryptocurrencies, with a genuine interest in revolutionising the global financial system.
Conditions:
・ Competitive salary
・ Flexible working conditions
・ Flat organisation
・ Great Locations with a highly talented and international colleagues
・ Be a part of the exciting future of the crypto-currency revolution and work on the world's no.1 crypto-currency exchange
About Binance
Binance Exchange is the leading crypto exchange by trading volume and users, with customers in over 180 countries and regions.
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