Ops Specialist: Neural Net Training

2 weeks ago


Centurion, Gauteng, South Africa BCXP Full time
Business unit, Department, Reporting Business Unit
Cloud Platform Solutions Department Service Management - CFC Position reports to

Snr Manager:
CFC i.
RevHub Job grade S6
Core Description

Drive the ChatBOT implementation platform capabilities, followed by continued ChatBOT experience testing to ensure the BOT is answering with the right level of detail, tone and overall quality.

Identify what opportunities exist to further improve these conversational experiences.
Knowledge and technical expertise of business's systems requiring integration with or providing data to the Chatbot

User interactions

ITSM Process

Service Desk Process

Communication - Able to present technical information in a way that non-technical audiences will understand
Advocate user centred UX process and practices by analysing transcripts of user interactions and related data resources Key Deliverables / Primary Functions
Study and transform data science prototypes
Select appropriate annotated datasets for Supervised Learning methods
Use effective text representations to transform natural language into useful features
Find and implement the right algorithms and tools for NLP tasks
Lead the development and improvement of journeys. Drive solutions from design to production, from conception to prototype to production-level experience to implement a ChatBOT
Responsible for leveraging knowledge of business and communication to create seamless and natural interactions for AI products
Neural Network Training

Utilize expertise to validate functionality choices, part of designing intuitive and adaptive dialog flows, partake in building dialogs, anticipate user responses, and optimize grammar and create and help build clear conversational designs that offer an ideal user experience.

Process flow and journey map creation
Supports installation of the intelligent edge in applicable environments
Work hand-in-hand with solution architects, implementation consultants and the customers themselves to build solutions that are secure, reliable and efficient
3 years' experience, with hands-on experience with automation technologies.
OR
Grade 12 & 5 years' experience, with hands-on experience with automation technologies. Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control

Span of ControL: 0

Level of Engagement:

Interact directly with internal & external clients Special Requirements / Employment Condition Drivers Licence and Reliable Vehicle - both required Workplace / Physical Requirements Full-time Office Based position.

Non-Billable

  • Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department ITSS Position reports to Manager: Operations Job grade S6Core DescriptionThe Ops Specialist Product Manager is responsible for Implementing product strategy and governance at operation level for the LOB product portfolio. Also responsible for execution of product planning...


  • Centurion, Gauteng, South Africa African Arete Full time

    Technical Training Specialist required for a client site in Centurion.Requirements is as follows Grade 12Diploma in IT Five years above working experience in IT technology company especially working for enterprise level products or service Deep understanding of digital transformation business drivers, cloud platforms, emerging computing trends and their...


  • Centurion, Gauteng, South Africa Saab Inc. Full time

    We have a vacancy for Cyber Security Specialist to assist with secure software development and compliance to emerging cyber security standards from the US and Europe (including ad hoc client cyber security requirements) in SGD._Your role Write/Review Cyber Security Documentation Implementing solutions on the OS and Application level for mitigation of threats...


  • Centurion, Gauteng, South Africa Nambiti Technologies Full time

    Recruiting for an Information Security Specialist to plan, manage and administer network security.Duties: Design, install and manage security mechanisms that protect the network and information systems against breaches, viruses, and Antispyware Upgrade systems by implementing and maintaining security controls Protect the system by defining access privileges,...


  • Centurion, Gauteng, South Africa Telkom SA Limited Full time

    Core Description:To provide specialised assistance, within own areas of expertise, on most aspects of the technology with regard to support for core network andservices operations, project rollout, the NNOC (Tier 0 and 1), as required to planning, build, systems management, procurement, technology andservices integration, marketing and training. Support...


  • Centurion, Gauteng, South Africa Momentum Life Full time

    IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role PurposeThe Human Capital Ops Associate...

  • Specialist: B-bbee

    2 weeks ago


    Centurion, Gauteng, South Africa MECS Africa Full time

    South Africa, Gauteng - Centurion R R Annually Cost To CompanyMy client is seeking a Ops Specialist: B-BBEE. Experience inpreferably in a B-BBEE related function and/ or in a Corporate Social responsibility (CSR) environment.Requirements: Relevant 3year diploma (NQF level 6), preferably in a Business/ Project Management/ B-BBEE Transformation related field....


  • Centurion, Gauteng, South Africa Bontle consulting Full time

    INFORMATION SECURITY SPECIALIST (12 MONTHS FIXED-TERM CONTRACT)The purpose of the job is to plan, manage, and administer the Organisation's network security. Ensure all network components are managed in accordance with approved guidelines and processes to ensure compliance.As an Information Security Specialist, you will be responsible to: Design, install and...


  • Centurion, Gauteng, South Africa Telkom SA Limited Full time

    Core Description:Responsible for strategic and technical direction, of Legacy Network Equipment and System decommissioning for Network, Applications and Systems across all ranges to optimise Telkom's Core Network cost and efficiency.Competencies:Knowledge/SkillsImplement, Configure & Support Internetwork on relevant Technologies; Information & Communications...

  • Training Coordinator

    2 weeks ago


    Centurion, Gauteng, South Africa Afgri Full time

    REQUIRED MINIMUM EDUCATION/TRAINING Grade 1 Tertiary qualification in business management An agricultural qualification would be advantageous Accredited Assessor. Accreditation as a moderator will be advantageousREQUIRED MINIMUM WORK EXPERIENCE Minimum of 3 years' experience in a training environment Minimum of 3 years' experience as a Facilitator, Assessor...


  • Centurion, Gauteng, South Africa Telkom SA Limited Full time

    Core Description:To Engineer and provide specialized high-level support based on relevant expert product knowledge of Switching, Access, Transmission, Radio/Microwave, Data, DC Power, Metro Ethernet or Fibre networks, introduce new technologies and provide planning support to the RNE Planner, to enable our customers to communicate and ensure customer...

  • Ops Spec: Payroll

    2 weeks ago


    Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, ReportingBusiness UnitHuman ResourcesDepartmentHR OperationsReports ToSenior Manager: PayrollGradeS6 Core DescriptionTo execute and manage the accurate and timely implementation of the end-to-end Payroll process within BCX and ensure adherence and compliance to established BCX Payroll standards, processes, and procedures. Key...


  • Centurion, Gauteng, South Africa Momentum Life Full time

    IntroductionRole PurposeThe Human Capital Ops Associate is responsible for delivering on all Human Capital administrative requirements, thus ensuring excellence in the Human Capital value chain.Requirements:Qualifications: HR Degree or related qualification Qualification as a Psychometrist or Industrial Psychologist advantageousExperience: Minimum 12 years...


  • Centurion, Gauteng, South Africa Letarch Consultant Full time

    INFORMATION SECURITY SPECIALIST (12 MONTHS FIXED-TERM CONTRACT)SALARY:R75 000 per monthJOB SPONSOR :Council for Medical Aid Scheme (CMS)Job Location : CenturionThe purpose of the job is to plan, manage, and administer the CMS network security. Ensure all network components are managed in accordance with approved guidelines and processes to ensure...


  • Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit Converged Communications Department Wireless Solutions Job grade S6Core DescriptionResponsible for the execution of the Internet product lifecycle management process, including financial and market performance of Telecommunications products through the product life cycle. The role optimises product...


  • Centurion, Gauteng, South Africa Ackermans Full time

    Job Advert:An exciting and challenging opportunity has become available for a Visual Merchandising (VM)Field Specialist within our Operations: VM team. Based in Centurion, this position will support the Mpumalanga SBU and service stores around the Gauteng area. In this role, you will be responsible for the implementation of the Ackermans Visual Merchandise...


  • Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, ReportingBusiness UnitHuman ResourcesDepartmentOrganisational EffectivenessReports ToExecutive: Organisational EffectivenessGradeS6 Core Description Support the Organisational Effectiveness team through the provision of analyses and potential solutions, with regards to human design, engagement and embedding solutions. Track and...


  • Centurion, Gauteng, South Africa Telkom SA Limited Full time

    Core Description:Responsible and accountable for: Satellite Network SLA's, generation of specifications relating to the International & Satellite env. IBS & Teleport development, design & planning. Establishment of Satellite communication needs & requirements of a prospective customer, design and cost such a network, assist in the drawing up of the contract...


  • Centurion, Gauteng, South Africa Telkom SA Limited Full time

    Core Description:Responsible for the efficient management of all wayleaves to both internal and external clients including the arrangement of payments thereby ensuring the timeous execution of planned projects. Ensure that the end-to-end process flow isoptimized to facilitate value for all business stakeholders. Compile specifications, work instruction and...

  • Ops Specialist: Imacd

    2 weeks ago


    Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit CPS Department Service Management SIMReporting Manager: IMACD Core DescriptionResponsible for the management and execution of IMACDs (Installation, Move, Add, Change, and Disposal) within Converged Communications. Support the Technical Architects (TA) in daily operations, by assisting with documentation,...