Customer Success Manager

Manager, Customer SuccessWe're your dream Customer Success TeamCustomer Excellence is looking for a highly driven and motivated Manager, Customer Success who is passionate about providing a best-in-class customer experience. You will be a coach and mentor to your team, as well as a trusted advisor for your team's customer base, assisting with Mimecast...

Diligent Boards - Customer Success Manager Job Title and Overview The Customer Success Manager manages a portfolio of accounts and guarantees an exceptional customer experience, revenue retention and referrals across Africa. Being the primary liaison for customer relationships for the Diligent Boards product, the CSM will engage in proactive account...

Customer Success Manager - IT or Software background preferred.**FM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializing in space management and optimization, assets...

Join Jem as our Customer Success Manager.One of Jem's core principles is 'Customer Obsession'. One of the reasons our customers stay with Jem is our support teams. Customer Success Managers build and manage these relationships through proactively creating the best possible customer experience. We're looking for a dynamic, self-driven individual who will...

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks.Headquartered in Cambridge, UK,...

ABOUT TEMENOSTemenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together.We serve over 3000 banks from the largest to challengers and community banks in 150+ countries. We collaborate with...

About UsDiligent is the leading governance, risk and compliance (GRC) SaaS company, serving 1 million users from over 25,000 organizations around the world. Our software enables holistic and informed conversations about GRC and ESG to ensure CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from...

Our cutting-edge, hands-on training program will provide you with the tools you'll need for success; don't miss out on this amazing opportunityBenefits of joining our team: Excellent training that is 100% handson Top performer incentives such as amazing travel opportunities, rapid advancement and so much more A fun and encouraging work environment No...

Wealthbit is currently looking for a Customer Success Manager with previous experience in the information technology industry.We build finance products to simplify financial planning for everyone. This is the Wealthbit platform, an app that helps people understand how to build a financially secure life while living the life they want, achieving their life...

About us:We help businesses around the globe to step into the future confidently by providing world-class IT services, in the most human way possible. We have a passion for technology and the way that it evolves, which is why we're constantly improving the tools and methods we use.We offer a wide range of services across South Africa and UK, which...

The Customer Success Account Management role is a People Leader role.This individual develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. Guides and leads conversations to facilitate the achievement of customer business...

The Manager, Customer Success is a key member of the EMEA Customer Excellence organisation.Customer Excellence is made up of five distinct global functions: Customer Success, Customer Support, Professional Services, Operations, and the Centre of Excellence.The SaaS business model relies on customer's renewing, buying more services and becoming advocates,...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team.Your primary objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery.By ensuring a seamless...

The Role Essential functions**: Collaborate with Sales to align on outcomes customers expect from their subscription purchase. Develop a digital journey to drive outcomes. Develop a success plan that includes critical action to ensure expected outcomes. Provide an effective onboarding and ongoing service checks and take appropriate actions Assist customers...

Date: Jul 4, 2023- Location: South Africa, Johannesburg- Job Category:Department: Customer SuccessAbout CyberArkAs the first Enterprise Customer Success Manager in South Africa at CyberArk, this is an exciting role for someone looking to drive and build key relationships with customers in this region It will be your responsibility to work proactively with...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

:Nice to meet youWe're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and...

Join our clients global Revtech company and shape the future of Revenue OptimisationAbout the role:As a customer Success Manager, you will be the key link between clients and the internal team. This role involves understanding client needs, developing and facilitating the effective implementation of digital strategies, and leveraging our clients Marketing...

Senior Customer Success Manager- The legends in customer success.The Senior Customer Success Manager is a key member of the EMEA Customer Excellence organisation.Customer Excellence is made up of five distinct global functions: Customer Success, Customer Support, Professional Services, Operations, and the Centre of Excellence.- The SaaS business model relies...