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Client Relationship Officer
2 weeks ago
Job description:
Job description
We are hiring a
Client Relationship Officer (Fair Trade & Sustainable) that will be based in our Somerset West office and report directly to the Ethics & Sustainable Division Manager.
The CRO will play a pivotal role in communication with the clients, management of their files and the flow of certification.
-_Your tasks_
- Manage client communication and files for CSR/Fair Trade and Sustainable Agriculture related standards.
- Monitor and ensure smooth certification flow for all client files in accordance with applicable guidelines.
- Followup and evaluation of noncompliance resolution after audits.
- Client acquisitions as well as preparing and issuing renewal quotations.
- Other additional tasks from time to time as required by the E&S Division Manager.
Profile:
_Education:
_
- Tertiary degree or diploma in social sciences, agriculture, business, law or other relevant qualification.
_ Language:
_
- Excellent English and Afrikaans spoken and written competency. Other languages and/or experience in business management would be beneficial.
_ Technical skills__:
_
- Experience and/or interest in sustainable agriculture/fair trade/CSR/certification would be beneficial.
- High level of computer literacy confident MS Office user.
Behavioural skills:
- Team player
- Motivated
- Selfconfident
- Willing and eager to learn
- Organized to the point of perfection
_ What's in it for you?_
Remuneration:
Market related salary, dependent on experience and qualifications
Type of contract: Permanent (6-month probation)
Benefits:60% medical aid contribution (after probation), life
- and disability insurance (after 12 months). Partial remote working is part of the current company policies.
-
But also: _When working more than 6 months you will become eligible for a performance bonus based on the level of achievement of your annual objectives._
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