Contact Centre Agent

Western Cape, Bellville R 4 300 Monthly (Market related) Do you need a fresh start in the call centre industry?A well-known service network provider is looking for customer service agents to start working ASAP. Requirements Matric Fluent in Zulu or Sotho as a home language. Hospitality and retail experience is an advantage Able to type 30 WPM Able to work...

IntroductionMetropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan provides financial wellness solutions...

We are urgently looking for Call Centre Agents to market our UNIQE Credit Score Fix Program.Half day positions available. AM & PM Shifts.08h30 - 12h3013h00 - 16h00Evening shifts also available should you want to earn extra.Offices in Bellville, Western CapeBasic salary and ABOVE MARKET Commission structure.The sky is the LIMIT with commissions, so please do...

N/Subs Sales Call Centre requires the services of an experienced Team Lead to manage a small team of Sales AgentsMatric essentialTeam lead exp of at least 18 months essentialExperience in a Call Centre with Sales activity not negotiable (Inbound and outbound)Training, QA, motivation and developing staff will be a main focusJob Types: Full-time, Permanent

Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...

We are seeking a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape, on a 6-month contract. Our client is a wholesaler of pharmaceutical products. High energy levels and a proactive approach to achieving targets Demonstrated ability to deliver exceptional customer service Proficient in ordertaking and upselling...

Job Skills Required: Minimum 1 years of call centre experience/combination of financial services. Knowledge of credit facilities and services (basic knowledge of credit regulation). Able to communicate effectively and fluently in English and/Afrikaans or Xhosa (3rd language would be advantagous). Ability to work efficiently on MS Office products (Outlook,...

Dealing with the day-to-day management of the Sales Consultants in the Contact Centre.Coach and develop teams and manage staff needs.Manage Complaints and monitoring targets.Manage staffing needs, productivity, and quality.Deal with IR issues.Training of new consultants in the contact centre.Requirements:Grade 12Tertiary qualificationMinimum of 6 years team...

Western Cape, BellvilleResponsibilities Set goals with team members. Motivation and coaching. Resolve peoplerelated problems e.g. conflict of interest, absenteeism and disciplinary matters. Vesting and training of new Consultants in the contact centre. Drive the achievement of project and campaign targets. Escalate call resolution and provision of project...

Job Title: Debt Collector - Call CentreLocation: BellvilleJob Type: Full-timeSalary: R4000 - R6000About Us:Our client, a debt collection company based in Bellville, is seeking debt collectors to join their team.Key Performance Areas: Trace and locate individuals or assets efficiently and effectively. Achieve tracing targets and productivity goals....

This is a commission-based position for Independent Contractor and the duration is based on the independent contractor agreement that you will have with Bayport.**Our ideal sales agent: - * Likes engaging with people Has a passion and talent for selling**There is: - * Training Fantastic incentives Our app on your device to make selling quick and easy...

KEY RESPONSIBILITIES Making outbound and handling inbound customer services calls for our Gas and Electricity Utilities company BES in the UK. Ensuring that all customer enquiries and complaints are handled effectively, and resolutions implemented are inline with company guidelines. Resolve supply or service problems by clarifying the customers situation or...

One of is in need of a Customer service Call centre Agent (Outbound) to join them in Bellville on a 6 month contract. Pharmaceutical products wholesaler.Looking for an energetic, target call centre agent who is a hunterOffers a great customer service to clientsTaking order from customers and upsellingMust have a clear criminal recordTop performer - reference...

DEBT COLLECTION AGENT REQUIRED - CAPE TOWNOur company, a leader in the health and fitness industry, requires the services of a Debt Collection Agent to start immediately. The incumbent for the role will be responsible for interacting directly with members to collect outstanding debit orders and to resolve outstanding membership account balances. Managing...

Responsibilities Set goals with team members. Motivation and coaching. Resolve peoplerelated problems e.g. conflict of interest, absenteeism and disciplinary matters. Vesting and training of new Consultants in the contact centre. Drive the achievement of project and campaign targets. Escalate call resolution and provision of project and campaignrelated...

JOB PURPOSEThe purpose of this role is to monitor and evaluate internal agent behaviors, performance, and communication with new and existing customers across all channels of the business. Ensuring the delivery of a consistent and appropriate sales and service approach as well as confirming all service standards, policies and procedures are adhered to.KEY...

Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on...

Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on...

Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on...

What will you do? Manages and leads a team of contact centre advisors. Ensuring that the team reaches and exceeds set target(s) by monitoring individual performance on a constant basis. The Team Leader should also be knowledgeable on all aspects of the products, systems and processes. Mentors and coaches the team and gives constant real time support in terms...