Call Centre Agent

2 weeks ago


Sandton, South Africa Galaxy Cloud Solutions Full time
Our Client is looking for outbound call centre agents. Based in Sandton, Gauteng and, using sophisticated call centre and administration technology, to sell selected products and services.

Job Brief
You will be required to sell products and/or services to Customers using a scripted process. Contact with the Customer will occur by phone but may also involve electronic communication methods. You will be feed identified leads from a call centre system. Using a script, you will be required to make cold calls to pitch the respective products or services.

You may be required to sometimes make initial connection, with customers, to give a preliminary pitch and gauge interest, and then follow-up or forward these leads to other sales staff member to pursue.

You will be required to meet daily contracted sales quotas.

You must have excellent communication skills and the ability to deliver a persuasive scripted sales pitch by phone or other means of communication.


Desired Experience & Qualification

  • Good verbal and written communication skills
  • English for now
  • Good telephone etiquette
  • Ability to communicate professionally with customers
  • At least 6 months outbound Call Centre experience
  • Computer literate & skills
  • Neutral accent
  • Ability to maintain knowledge of Client's products and services
  • Matric or equivalent

Remuneration Basic plus Commission

Salary:
From R3,000.00 per month

Ability to commute/relocate:

  • Sandton, Gauteng: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Cold calling: 1 year (preferred)
Application Deadline: 2023/02/10
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