Systems Support Engineer

2 weeks ago


Johannesburg, Gauteng, South Africa MSA Outsourcing Solutions Full time

Welcome to MSA Outsourcing Solutions We are on the lookout for a talented Systems Support Engineer to join our team and assist one of our clients based in London. As a Systems Support Engineer, your main role will involve offering technical support and troubleshooting assistance to ensure that our client's systems and networks run smoothly.

Key Responsibilities:

  • Contribute to the development of software products and handle day-to-day operations of systems and end-user support.
  • Collaborate with developers and teams to implement new cloud-based software solutions effectively.
  • Provide technical support within the company, onboard/offboard staff, diagnose and resolve technical issues, and offer guidance to end users.
  • Maintain and optimize systems post-implementation to ensure reliability and efficiency.
  • Update and manage the company website to maintain a fresh online presence and oversee web hosting.

Additional Responsibilities:

Database System:

  • Work with project teams, developers, and change champions to understand project requirements and translate them into technical specifications.
  • Develop, test, and maintain high-quality software solutions while following industry best practices.
  • Troubleshoot and debug software issues promptly to ensure smooth operations.

General IT:

  • Stay informed about emerging technologies and software development trends.
  • Maintain internal IT systems according to best practices.
  • Handle onboarding, offboarding, and issues related to rapid growth.
  • Address security concerns promptly to keep systems secure.

Web:

  • Update and maintain the company website using WordPress Elementor for fresh and relevant content.
  • Manage web hosting for security, speed, and optimization.
  • Implement SEO strategies to enhance the website's visibility and performance.

Requirements:

  • Minimum 3 years of experience with JavaScript or similar languages.
  • Proficiency in handling complex formulas and conducting data analysis.
  • Strong understanding of Google Workspace and excellent communication skills.
  • Experience with Adobe Design Suite is a plus but not mandatory.

If you are enthusiastic about technology, motivated, and eager to contribute to innovative IT solutions, we want you to be part of our team at MSA Outsourcing Solutions. Get in touch with us today to explore this exciting opportunity



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