Chanel Counter Manager
2 weeks ago
Position:
Counter Manager
Department :
Sales
Reporting to :
Retail Development Manager
The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands, and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa.
The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the Durban team as a Counter Manager for Chanel in Woolworths Gateway.
The purpose of the role is to drive sales, motivate, train, and coach the sales team, ensure that standards are maintained, build brand and maintain brand image/awareness.
Purpose of the Role
Drive sales, motivate, train, and coach the sales team, ensure that standards are maintained, build brand and maintain brand image/awareness.
KEY RESPONSIBILITIES
ACHIEVE COUNTER SALES TARGETS
- Set targets for self and team
- Drive achievement of sales targets for team (weekly and monthly)
- Achieve own sales target
- Event planning identified, arranged and coordinated within store to drive sales targets (2 events per month)
- Increase Ranking in store
- Monitor monthly performance axes split/slow lines and determine suitable actions to address problems
- Achieve a minimum IPT of
- Drive brand incentives to achieve targets
BRAND MANAGEMENT
- Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
- Ensure that the team members maintain counter hygiene according to brand standards at all times
- Merchandising of stock according to merchandising guidelines
- Submit competitor analysis reports to RDM
- Identify and plan stock and tester need for the month and ensure orders are placed timeously and follow up the receipt thereof
- Identify and plan supplies and counter tools for counter for the month and ensure orders are placed timeously
- Submit stock management sheets to RDM monthly/weekly
- Know your stock versus tester ratio to ensure that you merchandise and sell accordingly.
- Identify maintenance issues and snags and ensure these are resolved
RELATIONSHIP MANAGEMENT
- Ensure client experience standards are upheld and reinforced
- Build instore relationships with all levels of store management
- CRM Management oversee and ensure the maintenance of the CRM cards to retain customers and ensure regular contact with VIP clients
- Oversee BC's communication to customers to ensure recruitment and retention
- Drive increased customer data base (attraction of NEW customers)
- Manage in store customer complaints or concerns
- Provide feedback to RDM's regarding any customer issues or feedback within 24 hours
ADMINISTRATION
- Daily, weekly, monthly sales tracking sheets completed and submitted to RDM
- Weekly and Monthly top 5 competitors submitted to RDM
- Analyse sales and competitor reports to identify trends and sales opportunities
- Counter schedules set to meet staffing needs
- Submit claim forms for overtime, night work (holidays etc.)
- Counter checklist submitted weekly to RDM
- Submit counter event report including photographs to RDM
- Assist the RDM in the recruitment of new team members
- Induct new staff members
- Identify training needs for team members
- Coach, train and oversee the development of team members
- Submit role play and coaching tracking forms monthly to RDM
- Oversee and drive a healthy team moral and culture
- Manage conflict on counter
- Ensure sufficient staffing requirements
- Manage daily team/people issues (absenteeism, leave, time keeping)
- Conduct weekly team meetings for ongoing communication
- Conduct weekly EMTs in store to ensure key focus areas are addressed and standards are maintained. Maintain records of all EMTs and report back to RDM monthly. Monitor impact of EMTs on counter.
- Formally review job performance for all employees quarterly and annually and maintains written records of such meetings
- Conduct monthly one on ones with sales team to address performance (good and poor) in a formal meeting and submit a written report to RDM
- Conduct monthly one on ones with Make Up artist in order to ensure efficient management of the makeup axis and submit a written report to RDM and Training Manager
COMPETENCIES
- Deciding and Initiating Action
- Leading and Supervising
- Working with People
- Relating & Networking
- Adhering to Principles and Values
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Coping with pressure and setbacks
REQUIREMENTS/QUALIFICATIONS
Matric certificate
At least 3 years retail and cosmetics experience
Previous in store Counter Manager experience
Certificate in Beauty/Make-Up is advantageous
Ability to commute/relocate:
- Durban,
-
Chanel Counter Manager Woolworths Westville Kzn
2 weeks ago
Durban, KwaZulu-Natal, South Africa Prestige Cosmetics Group Full timeChanel Counter Manager - Woolworths Canal WalkPosition: Counter ManagerDepartment : SalesReporting to : Retail Development ManagerThe Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands, and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include...
-
Chanel Retail Specialist Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Prestige Cosmetics Group Full timeBeauty Consultant - ChanelPosition: Beauty ConsultantDepartment : SalesReporting to : Retail Development ManagerThe Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La...
-
Chanel Retail Development Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa Prestige Cosmetics Group Full timeRetail Development Manager - ChanelPosition: Retail Development Manager - ChanelDepartment : Retail Operations - SalesLocation:DurbanReporting to : National Sales ManagerPurpose of the RoleIt is the responsibility of the Retail Development Manager to run a defined business portfolio in their designated region. The scope would include general retail and...
-
Technical Counter Sales Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa The Corporate Circle Full timeJob OverviewDate Posted:Posted 59 mins agoLocation:Durban, Kwazulu NatalJob Title:Technical Counter Sales ManagerSalary:R30,000Education Level:High School / MatricJob Level:ManagementMinimum Experience:5- 7 YearsTechnical Counter Sales Manager - Hillcrest, Durban.Requirements: Customer focused individual with hardware / technical background. Able to offer...
-
Parts Counter Sale Representative
2 weeks ago
Durban, KwaZulu-Natal, South Africa Sandi Crowther Recruitment Full timeKwaZulu Natal, Durban depending on experience Monthly Basic Plus CommissionRiverhorse Valley. Automotive parts suppliers seeks Parts Counter Sales Representative with at least 3 years experience in automotive parts and solid knowledge of vehicle parts to join their dynamic team.Responsibilities will include customer service by means of counter sales,...
-
Durban, KwaZulu-Natal, South Africa Woolworths Full timeAdvert reference: woolw_000592Advert status: Online- Position SummaryIndustry:FMCG & Supply ManagementJob category:Other: FMCG, Retail, Wholesale and Supply ChainLocation:DurbanContract:TemporaryRemuneration:Market RelatedIntroductionTo provide leadership and direction to maximise sales and minimise losses through outstanding customer care (including...
-
Chanel Beauty Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Prestige Cosmetics Group Full timeJob Description - Beauty ConsultantPosition : Beauty ConsultantDepartment : SalesLocation : Durban RegionReporting to : Retail Development ManagerOur client, an up and coming retailer is offering an exciting opportunity for a driven, tech savvy, and ambitious individual to join the Durban team as a Beauty Consultant within their retail store. If you are...
-
Internal Parts Coordinator: Forklift/automotive
2 weeks ago
Durban, KwaZulu-Natal, South Africa The Vine Partners (Pty) Ltd Full timeCoordinator (Durban KZN) To handle/assist/prepare any Technician, Contracts Manager, and Workshop Manager parts quotes for all internal and external work. To check both local and factory availability of parts and to prepare parts pricing in line with all relevant parts discounting structures to ensure that we have a competitive advantage by following parts...
-
Key Accounts Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa Express Employment Professionals (Durban South) Full timeKEY PERFORMANCE AREAS: Daytoday calling on customers and management of identified key accounts Daytoday management of customer needs through forecast/ demand management Managing and coordinating all relevant customer accounts Completing all documentation relevant to customer accounts and sales transactions Interfacing with Production and Planning and Design...
-
Analyst, Credit
2 weeks ago
Durban, KwaZulu-Natal, South Africa Standard Bank Of South Africa Limited Full timeBusiness Segment: Corporate & Investment Banking Manage a portfolio of counterparty credit risks associated with lending, trading, and investing activities, with the primary objective of assessing and managing risk within acceptable parameters.Key Responsibilities: Complete effective financial analysis of counter party credit risks.Undertake quantitative and...
-
Assistant Bookkeeper
2 weeks ago
Durban, KwaZulu-Natal, South Africa Freerecruit Full timeAssistant BookkeeperDuties:Reconciliation of supplier accounts and payments Allocations and receipting of bank statements daily Reconciliations of cashbooks Balance counter sales invoices and payments daily Compiling forms and spreadsheets required by management Corresponding with bank, including the ordering of deposit books, cheque books etc. Managing the...
-
Key Accounts Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa LS People Solutions Full timeKEY PERFORMANCE AREAS Daytoday calling on customers and management of identified key accounts Daytoday management of customer needs through forecast/ demand management Managing and coordinating all relevant customer accounts Completing all documentation relevant to customer accounts and sales transactions Interfacing with Production and Planning and Design...
-
Commercial Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa Pollock and Associates Full timeCommercial Manager ManufacturingDurban North, Durban - Kwa Zulu Natal - South AfricaReporting to the Managing Director you will be responsible for managing Procurement, Estimating and Planning departments. This is an EXCO appointment where you will be actively involved within the entire business from a commercial aspect. This is not a "bean counter" role but...
-
Regional Sales Manager KZN
2 weeks ago
Durban, KwaZulu-Natal, South Africa Estée Lauder Companies Full timeRegional Sales Manager KZNPosition Summary The Regional Sales Manager is responsible for managing District Managers and the territory/region - whilst achieving Brand sales targets. Furthermore, the successful incumbent will be responsible for developing relationships with Retailers and ensuring implementation of Sales/Marketing strategies whilst ensuring...
-
Regional Sales Manager KZN
2 weeks ago
Durban, KwaZulu-Natal, South Africa Estée Lauder Companies Full timeRegional Sales Manager KZNDescriptionPosition Summary The Regional Sales Manager is responsible for managing District Managers and the territory/region - whilst achieving Brand sales targets. Furthermore, the successful incumbent will be responsible for developing relationships with Retailers and ensuring implementation of Sales/Marketing strategies whilst...
-
Regional Sales Manager KZN
2 weeks ago
Durban, KwaZulu-Natal, South Africa ESTÉE LAUDER Companies Full timePosition Summary The Regional Sales Manager is responsible for managing District Managers and the territory/region - whilst achieving Brand sales targets. Furthermore, the successful incumbent will be responsible for developing relationships with Retailers and ensuring implementation of Sales/Marketing strategies whilst ensuring Customer Growth, Brand...
-
Parts Counter Salesman
2 weeks ago
Durban, KwaZulu-Natal, South Africa Bell Equipment Full timeDUTIES: Sell across the range BELL parts to both internal and external customers Attend to all parts customer related enquiries ( Telephonic, Electronic & Walkin ) Carry out parts related administration i.e. generation of pick list and quotations etc Strive to meet set sales targets & budgets Follow up on quotation created to motivate and generate sales...
-
Parts Counter Salesman
2 weeks ago
Durban, KwaZulu-Natal, South Africa Goscor Group Full timeJob Role:The successful candidate will be responsible for below mentioned functions in the Parts department and work very closely with the Assistant Parts Manager to ensure the daily operation of the department runs smoothlyResponsibilities:Answering calls for Parts department.Assist Technicians with their Spare Parts requirements.Loading of parts onto wips,...
-
Section Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa Tower Group (Pty) Ltd Full timeThese jobs were popular with other job seekersOur client, within the automotive component manufacturing sector, is looking for a Section Manager to join their Commercial Department Sales Team. The position requires an individual with excellent leadership and management skills, who is forward thinking with proven experience and qualifications for the...
-
Warehouse & Logistics Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa Tower Group Full timeAn exciting and challenging opportunity has become available for an experienced and suitable qualified Manager Warehouse and Logistics to join the Global and Trade Logistics Division based in Durban.Purpose of the job:To ensure the effective management of the PSC warehouses operations with a key focus on customer satisfaction.Experiential and Educational...