Digital Delivery Manager

2 weeks ago

Cape Town, Western Cape, South Africa Yoyo Group Full time
Company Description


Yoyo powers some of the world's leading retail and corporate brands, through customer loyalty and rewards software solutions, to offer the world's most rewarding buying experience.

We've created a space where passionate, smart, curiously creative people thrive.

Our values are our way of being, and how we show up every day.


This is how we help our clients build their best business and our staff build a career to be proud of.

Living these values builds an environment where world-class passionate people create world-class scalable products that delight customers and consumers and drive scalable profit and revenue growth.


Job Description:


As a Delivery Manager at Yoyo, you'll play a key role in our mission to build world-class products that delight customers and end-users.

This particular role will focus on the financial services space, where you'll have the opportunity to work on cutting-edge technology and collaborate with talented teams.

If you're a highly organised individual with a passion for managing software development teams and driving innovation, you'll make a significant impact in this role.


Responsibilities:

  • Lead our crossfunctional software development teams by ensuring that features and backlog items are delivered to a digital mobile app (including both web and mobile) for a large financial services client.
  • Clearly and proactively communicate delivery status, project updates and risks to a range of stakeholders (internal teams, vendor partners and senior stakeholders).
  • Manage and understand digital requirements alongside the Digital Head, Senior Digital Product Stakeholders, and Business Analyst to ensure user centric delivery at world class speed.
  • Take responsibility for facilitating the driving of decision making conversations with internal and external stakeholders. Allow for efficient delivery runways and be accountable to help unblock delivery teams when they get stuck.
  • Find new solutions to mitigate delivery risks by proactively addressing potential opportunities, in order to keep delivery on track. Unblock hurdles for the team, both internal and with external vendors.
  • Facilitate daily scrum master ceremonies for two teams and manage partner vendor execution, to enable effective team delivery.
  • Manage multiple project streams at the same time most of which will follow the Agile Methodology, but some may use Waterfall.
  • Prepare and present the necessary change and process management documents during the software lifecycles. Such as CAB Documentation, Implementation Plans and Project Plans.
  • Innovate by identifying opportunities for process improvements and implement best practices to enhance software delivery cadence, team execution and product delivery; with the aim to always serve and delight our customers.
  • Lead the delivery team as a peoplecentric servant leader through creating a winning team environment where team members can thrive.

Qualifications:

  • Any relevant Degree, Diploma or qualification.
  • Proven experience as a Delivery Manager, managing delivery and engineering teams in the financial services space (working with payment/ financial systems is beneficial).
  • Strong understanding of software delivery methodologies and tools.
  • Excellent organisational and time management skills.
  • Strong leadership and team management abilities.
  • Exceptional communication and interpersonal skills.
  • Ability to thrive in a productive, entrepreneurial environment.
Additional Information

Our Yoyo Values
-
Be extremely customer centric: In everything we do, serve and delight our customers, using data to continuously improve.
-
Be a passionate team player: Spiral up, be positive, bring momentum, and energy to those around you, leave ego at the door and be teachable.
-
Be an owner: Be accountable and take responsibility. Find solutions, learn from your mistakes and own tasks to completion.
-
Be world-class at speed: Delivering world leading solutions that delight our clients and customers.
-
Be curious and creative: Constantly innovating, exploring, learning, stretching ourselves, pushing the boundaries and thinking out of the box.

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