Digital & Delivery Manager

2 weeks ago

Cape Town, Western Cape, South Africa Recruitment Matters Africa Full time

Our client is looking for a Digital & Delivery Manager who will be responsible for overseeing and managing the eCommerce department of the company with a specific focus placed on Online & Delivery transactions.


Responsibilities:

  • Demonstrates expertise in skill and knowledge within the Digital & Delivery area of the company.
  • Maintains a Dashboard to monitor the overall scope of the Digital environments
  • Serves as an escalation point for stores/ Operations team regarding major developments in Online or Delivery areas, and facilitates sharing of methods and knowledge.
  • Consistently, in all cases, seen by Operations and Finance team members as possessing strong functional knowledge.
  • Drive the company's Online & Delivery strategy development
  • Monitor and maintain control of Delivery & Online Promotions.
  • Develop a control sheet to track all promotions and ensure subsidies are invoiced with YUM for payment.
  • Provide weekly reporting on status of Delivery and Online sales/ issues to be discussed as part of weekly financial pack.
  • Drive review of Stock Audit & Petty Cash Float Audits
  • Document procedure for Point-OfSale system controls and manage results effectively to Identify improvements
  • Calculate and distribute the Manager & Team Member Balanced Score Card across each YUM Period.
  • Partner with the wider Finance team to collectively manage Treasury functions.
  • Maintain, manage and update Treasury Databases.
  • Drive innovative operational solutions at store level (eg. Online & Delivery facilities, Zenput, Quest, etc.)
  • Manage the digital UCT Emergency Voucher System ("PAY CONNECT")
  • Actively seeks out ways on own to improve outcomes, processes or measurements.
  • Takes responsibility and provides leadership on Digital/ Delivery projects or initiatives.
  • Takes action on projects without being directed to do so, and looks for opportunities to move projects along.
  • Manage relationships with Delivery partners; i.e. Uber, Mr. Delivery, OrderIN & Swyft.
  • Act as GAAP Point-OfSale system liaison to manage Point Of Sale software across the business.
  • Provides regular, consistent, and meaningful information to others; ensures appropriate individuals are informed and escalation given to Retail CEO as needed.

Key Skills:

  • Manage relationships with Delivery partners; i.e. Uber, Mr. Delivery, OrderIN & Swyft,
  • Act as GAAP Point-OfSale system liaison to manage Point Of Sale software across the business,
  • Provides regular, consistent, and meaningful information to others; ensures appropriate individuals are informed and escalation given to Retail CEO as needed,
  • Results and solution focused,
  • Ability to work as part of a team,
  • Ability to work under pressure and meet deadlines,
  • Understand and follow verbal and written instructions,
  • Documents time and materials used on jobs assigned,
  • Operates power driven machinery such as a drill, skill saw, grinder etc. to complete maintenance tasks,
  • Moves objects such as ladders, paint drums, stoves, refrigerators, coolers, furniture, etc,
  • Strong organizational and follow up skills,
  • Attention for detail,
  • Professional presentation and work attitude.

Qualifications:

  • Degree in Business Administration, Business Analytics, or a related field
  • 5 Years' experience in a similar role
  • Experience in a Retail/FMCG environment will be advantageous

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

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