Call Centre Team Leader

Two years of experience as a Team Leader in a Finance Call Centre EnvironmentMatricWilling to work shiftsSalary: R17,500.00 per monthExperience: Team Leader in aFinance Call Centre Environment: 2 years (preferred)

Call Centre Team Leader Support and monitor team performance Monday to Friday schedule with occasional weekend work for time off in return Required: Call Centre experience and strong communication skills Good telephone etiquette Ability to provide necessary support and guidance to team members Proficiency in MS tools, particularly Excel ...

​​​​​​​​​​​​​Join Our Team as a Call Centre Team Leader at a Reputable Company based in Rosebank!Support and monitor team performanceWork from 8 AM to 5 PM, Monday to Friday, with some weekend shifts available (with compensatory time off)Required experience in Call Centre operationsExcellent communication, telephone, and...

We are looking for seasoned Team Leaders to join our client's dynamic team within their Contact Centre.Role PurposeTo manage and direct omni channel call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

About us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: Responsible for a combination of sales and customer service.including cross-selling to clients as well as nurturing the client relationshipexperience and...

Position:Team Leader: Chronic Medicine Management Call CentreGrade:B3M2Position Purpose:To manage an operational team to ensure that Service Level Agreements and operational targets are achieved and exceeded. Manage and develop team to ensure continued growth. Build relationships with relevant stakeholders and effectively address queries and...

The Team leader will be responsible for the management and performance of a team of Inbound Call Centre agents based in both Joburg South and Silver Lakes. The team leader will be based in Joburg South mainly, but traveling to Silver Lakes may be required from time to time.Main Responsibilities (including but not limited to):Achieve daily and monthly...

We are looking for a call centre customer care team leader/supervisor to join and leader a team of customer care agents for our client Navex.Salary: R12 000,00 - R13 000,00 per monthAbility to commute/relocate: Johannesburg, Gauteng 2193: Reliably commute or planning to relocate before starting work (required)Experience:Call Centre Customer Care: 1 year...

Experienced and suitably qualified Contact Centre Team Leader who is accountable, well spoken, and client service driven.The position comprises delivery in the following areas:Managing the daily operations of the contact centre; Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues; Maintaining...

We are looking for an exceptional Team Leader, to supervise and grow the internal customer service team as well as support the Contact Centre Manager on team leader duties with the Telesales Consultants.Leading by example you will motivate, coach, encourage and inspire the team to reach sales, gross profit targets and productivity targets.By using a...

Date:17 May 2024Location: Emperors Palace, ZACompany:Peermont Global (Pty) LtdJob Purpose To manage the peermont assist line section and maintaining professional relationships with guests through ongoing excellent customer serviceQualifications MatricMinimum Requirements 3 years plus experience in Management of Call Centres:Computer Literacy Telephone...

Date:2 Feb 2024Location: Emperors Palace, ZACompany:Peermont Global (Pty) LtdJob Purpose To manage the peermont assist line section and maintaining professional relationships with guests through ongoing excellent customer serviceQualifications MatricMinimum Requirements 3 years plus experience in Management of Call Centres:Computer Literacy Telephone...

Title:Contact Centre Sales Team Leader:Salary: 35000Description: We are looking for an exceptional Team Leader, to supervise and grow the internal customer service team as well as support the Contact Centre Manager on team leader duties with the Telesales Consultants. Leading by example you will motivate, coach, encourage and inspire the team to reach sales,...

Job DescriptionDear Future, Team LeaderThis role is responsible for the holistic management of the Client Services Departments for the MotoVantage Group across all insurance and non-insurance products. The Customer Services Team Leader position forms a pivotal role with regards to overall service delivery of MotoVantage Operations to clients, dealers and...

About our Client:Our client, a seasoned leader in financial wellness programs, specialises in empowering employees with effective money management skills. Research highlights the alarming impact of financial stress on performance and health, with it ranking alongside major life events like divorce. Through tailored financial literacy training, our client...

Description Dear Future, Team Leader This role is responsible for the holistic management of the Client Services Departments for the MotoVantage Group across all insurance and non-insurance products. The Customer Services Team Leader position forms a pivotal role with regards to overall service delivery of MotoVantage Operations to clients, dealers and...

Reporting directly to the CEO, you will play a crucial role in making a Call Centre operationally efficient and successful. Are you an experienced leader with a proven track record of driving sales performance in a call centre environment? You will have extensive experience in managing a sales force/call centre of over 450 seats. You will be required to take...

Team Leader (JHB) Are you ready to take the next step in your career? The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a...

Role OverviewThe Team Lead will play a crucial role in supporting the Call Centre Manager and overseeing day-to-day operations to ensure the delivery of exceptional customer service. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for driving team performance and development.Team Supervision: ...

Sales Team Leader Cape TownLead and manage a team of Call Centre Sales Agents to achieve exceptional results.Min 2 years contact Centre Team Leader experienceBPO experience a strong preferenceAble to support day shift employeesStrong contact Centre operations know howEffective people management skillsAble to manage to strict SLA requirementsSalary based on...