Debt Collector

1 week ago


Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

We are seeking skilled and experienced Debt Collectors to join our reputable call centre. The primary responsibility of this role is to effectively collect outstanding debts from businesses while maintaining a professional and compassionate approach. New division has been opened so need new teams of staff (30)

Responsibilities:

  • Early shift will be Monday - Friday from 07:30 - 15:45 as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River

OR

  • Flexi shift hours will be Monday - Friday from 10:00 - 19:00, transport will be made available to flexi shift hour workers as well as 2 Saturdays a month from 08:00 - 13:30 at the offices situated in Salt River
  • Proactively contacting customers via phone, email, or other communication channels to collect outstanding debts
  • Maintain accurate and up-to-date records of all collection activities and interactions with customers
  • Analyze customer accounts and plan appropriate course of action to recover outstanding payments
  • Negotiate payment plans and settlement agreements with customers, ensuring adherence to company policies and legal requirements
  • Follow up on payment commitments and monitor payment schedules to ensure compliance
  • Identify and escalate accounts requiring legal action or further collection efforts
  • Collaborate with internal departments, to resolve customer disputes and inquiries
  • Provide timely and accurate reports on collection activities, outstanding debts, and progress towards targets
  • Stay updated on relevant laws and regulations related to debt collection practice
  • Utilize MS Excel and databases to manage and organize customer account information
  • Maintain a high level of professionalism, empathy, and customer service during all interactions

Requirements:

  • Proven 2 or more years' experience collecting from businesses
  • High school diploma (Matric) is essential
  • Relevant Diploma/Degree in Financial would be advantageous
  • Proven track record of meeting collection targets and working within deadlines
  • Strong ability to plan and execute strategies to recover outstanding payments
  • Familiarity with legal requirements and regulations related to debt collection
  • Proficiency in MS Excel and databases for data management and reporting
  • Excellent verbal and written communication skills
  • Strong negotiation and persuasion skills
  • Polite, compassionate, and confident demeanour when dealing with customers
  • Ability to adapt to changes in policies, procedures, and strategies
  • Clear ITC (credit) and criminal record
  • Credit 1,2,3 would be advantageous


  • Cape Town, Western Cape, South Africa Trafalgar Property And Financial Services Full time

    Trafalgar's Cape Town branch is actively seeking a motivated, dynamic, and proactive individual with a fervent interest in the property industry to join our team as a Community Scheme Debt Collector. The ideal candidate will possess exceptional communication skills, meticulous attention to detail, and thrive in high-pressure environments, complementing our...

  • Debt Collector

    1 week ago


    Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

    A dynamic Fintech business based in Waterfront is looking for a Debt Collectors to join their team. Contacting debtors and negotiating payment on delinquent accounts while creating a sense of urgency on payment thereof. Ensuring high-level collections at all times within the set parameters of the DCA and the Company rules and policies as amended from time to...


  • Cape Town, Western Cape, South Africa iMedrecruit Full time

    About the job Medical Debt Collector and Junior Receptionist, Bellville, Cape TownMedical Debt Collector and Junior Receptionist, Bellville, Cape TownA General Surgeon, based in Bellville, Cape Town is seeking to recruit a Medical Receptionist with experience in Debt Collections for a very busy practice.Requirements: Capture remittance statements received...

  • Debt Collector

    1 week ago


    Cape Town, Western Cape, South Africa Truworths Full time

    At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make...


  • Cape Town, Western Cape, South Africa Trafalgar Property Management (Pty) Ltd Full time

    The primary responsibility of the debt collector is to efficiently recover outstanding levies, adhering to prescribed debt collection procedures with thoroughness and consistency.Key responsibilities include, but are not limited to:Pursuing outstanding levies through various communication channels such as telephone calls, correspondence, and legal actions...


  • Cape Town, Western Cape, South Africa Trafalgar Property Management (Pty) Ltd Full time

    Are you a detail-oriented individual with a knack for effective communication and organizational skills? We are seeking a dynamic Commercial PM / Debt Collector to join our team and take charge of various responsibilities in the realm of property leasing and management. Fundamental comprehension of legal procedures associated with rental collection. Basic...


  • Cape Town, Western Cape, South Africa A1 Financial Services Full time

    We are looking for reliable and self-driven Hardcore Debt Collector agents to join our team.This is a fantastic opportunity to join a young dynamic organization. You will be responsible for contacting debtors and negotiate payments. With potential growth within the company, this could be just the opportunity that you've been looking for.Our position is aimed...


  • Cape Town, Western Cape, South Africa KLI RECRUITMENT Full time

    Cape Town based law company require an individual with:Tertiary qualificationMin 3years experienceDebt collection experienceExperience in legal environment an advantageDrafting legal documentsGood admin skillsSalary: R12, R14,000.00 per monthAbility to commute/relocate: Cape Town,Western Cape: Reliably commute or planning to relocate before starting work...


  • Cape Town, Western Cape, South Africa Network Collections Full time

    Are you an Independent Field Tracing Agent looking for workAreas neededWestern Cape CBDKhayelitshaGuguletuSouthern SuburbsReguirements:- Own Reliable transport:- Own Cell Phone:- Registered with the council for Debt Collectors(CFDC):- Previous experience:- willing to work after hoursJob Types: Full-time, Part-time, Permanent, Temporary, Temp to perm


  • Cape Town, Western Cape, South Africa Ver-Tex Solutions Full time

    Ver-Tex Solutions has established itself as a leading debt recovery company since 2008.Our company is guided by the principle of respect - respect for our clients, employees, and respect for the people we are collecting from. We handle all our business professionally and effectively.Responsibilities:Knowledge and Skills: Proficiency, complete understanding...


  • Cape Town, Western Cape, South Africa A1 Financial Services Full time

    This is a fantastic opportunity to join a young dynamic organization. You will be responsible for contacting policy holders and negotiate payments and structure payment plans. With potential growth within the company, this could be just the opportunity that you've been looking for.Our position is aimed at individuals who are looking for better prospects and...


  • Cape Town, Western Cape, South Africa Sigma Connected Full time

    We are recruiting Customer Advisors to deliver amazing service to our client and their customers whilst working towards meeting performance targets and standards in the BPO Contact Centre industry.This campaign deals with inbound & outbound debt collections experience in a BPO environment.REQUIREMENTS: Minimum Grade 11 / Grade 1 Matric- Minimum of 1 year...


  • Cape Town, Western Cape, South Africa Nimble Credit Solutions Full time

    Reporting to: Team Leader: Process Recoveries Job Purpose: Manage and Attend to all Debt Review and Administration Order matters on behalf of the Nimble Group on Purchased Debt Matters. Liaise directly with Debt Counsellors and Administrators, ensuring that all requirements as stipulated in the National Credit Act 34 of 2005 as Amended and Section 74 of the...


  • Cape Town, Western Cape, South Africa Engineuity Global Full time

    Debt Collector (Accounts Receivable / Collections Specialist) at Engineuity GlobalAbout Engineuity Global:Join the vibrant team at Engineuity Global, a premier BPO Outsource Centre based in Cape Town, South Africa. We are currently seeking a Debt Collector who is diligent, detail-oriented, and adept at managing multiple accounts in a fast-paced, globally...


  • Cape Town, Western Cape, South Africa The Roberts Connexion Full time

    Senior Manager: External Debt Collections & RecoveriesWe need an industry expert who will be based at Head Office and be responsible for maximising outsourced early and late-stage collections, as well as post-charge-off collections (recoveries) by effectively engaging and managing a large panel of external debt collection agencies.Criteria:- Minimum 5 years...


  • Cape Town, Western Cape, South Africa Omega HR Solutions Full time

    Proven experience as a debt collector- Entry-level basic salary with the potential to earn a commission- COVID19 Vaccination certificate is essential:Minimum qualification: Matric and diploma Logical thinking Debtors processing and reconciliation experience / Solid understanding of basic bookkeeping and accounting payable principles A high degree of accuracy...


  • Cape Town, Western Cape, South Africa Ver-Tex Solutions Full time

    _Ver-Tex Solutions & BPO _ OFFERS a Learnership Programme with workplace experience for Unemployed.Ver-Tex Solutions (Pty) Ltd is based in Pretoria and Cape Town and managed by an experienced team of debt collectors with over 15 years of debt recovery experience, making us one of South Africa's leading debt collection companies, specializing in high volume...


  • Cape Town, Western Cape, South Africa Teleperformance Full time

    Overview:We are looking for Debt collectors with customer service / soft skills to collect outstanding /delinquent debt from customers.Qualifications:Education: Matric or equivelant (NQF4) RequiredWork Experience: Minimum 1 year of experience working with a collection process Minimum 2 year of experience working with a Sales processResponsibilities: Collect...


  • Cape Town, Western Cape, South Africa Coastal Property Management Services Full time

    We are an established property management company in Cape Town and are looking for an experienced Credit Controller to join our Head Office on a full time basis.Key Responsibilities and Duties:Raising adjustments on owners levy accounts as instructed by the Portfolio ManagersCollection of arrear levies through distribution of arrears notices and providing...

  • Collections Manager

    1 week ago


    Cape Town, Western Cape, South Africa Liquid Thought Full time

    THE MAIN PURPOSE OF THE ROLE To drive daily operations and collections within the Team and engage with External debt collectors, Management of accounts, soft trace process, reconciliations, compliance of Service level agreements and reporting. The candidate must have good and strong leadership skills. JOB REQUIREMENTSGrade 12Business Diploma /Degree or...