E-merchandiser Operations and Administration

2 weeks ago


Cape Town, Western Cape, South Africa Spaza Home Ware Full time

Guided by our values of CARE, CREATIVITY, and IMPACT, Spaza Home Ware creates beautiful home goods and gifts while providing much-needed business opportunities in disadvantaged communities in South Africa.

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Responsibilities

  • Monitor outgoing orders, flagging issues and backorders
  • Assist customers with orders and respond to customer queries
  • Present performance and forecasting reports in conjunction with content and marketing activities
  • Create and publish new products on inventory management systems
  • Position products and categories to appeal to and delight
  • Implement technical and nontechnical solutions to optimize online traffic and conversion rate
  • Maintain product content accuracy
  • Monitor the overall presentation of products and categories
  • Communicate trends and product performance to the production team
  • Identify slowmoving inventory and create merchandising solutions to improve performance
  • Collaborate with content and marketing to deliver product stories and availability
  • Highlight and address user experience issues providing creative solutions
  • Present performance and forecasting reports in conjunction with content and marketing activities
  • Special projects; new websites and updates, implement other sales channels

Qualifications

  • E-Commerce Business Diploma or more
  • Minimum 2 years experience in sales channel management
  • Proficiency in Excel Shopify and Etsy
  • Experience in CIN 7 Inventory Management Systems preferred
  • Knowledge of website analytics, SEO, and project management software; Google Analytics, Google Drive
  • Ability to solve problems in a fastpaced environment with continually moving parts
  • Selfmotivated with a passion for selling
  • Excellent written and verbal communication skills
  • Open and honest team player

Job Types:
Full-time, Permanent

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Experience:

- e-commerce operations: 2 years (required)

Expected Start Date: 2023/03/01
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