Technical Manager

2 weeks ago

Durban, KwaZulu-Natal, South Africa SGS Full time

Company Description
SGS Matrolab is seeking to fulfil a key role in the KZN/ Eastern Cape Civil Engineering Laboratories. The role requires the incumbent to manage a laboratory and/or sample collection area.

He / She will be responsible for all laboratory related tasks, whether it's on site or in the commercial laboratory.

He / She shall be responsible for the implementation, maintenance and improvement of our quality systems.

To ensure that the laboratory functions smoothly, with excellent quality of service, the saving of manpower cost, which contribute to accuracy, productivity and profitability.

To ensure all equipment are cleaned and maintained on a regular basis.

To ensure materials testing are completed in all laboratory division, including soils, asphalt, seals, concrete, aggregate with bench calculation as and when required for testing.

The Technical Manager will ensure that the laboratory is clean at all times and will carry out all work-related instructions from the authorized personnel.


  • A Technical Manager is responsible to ensure the accreditation and Health and Safety regulations requirements are adhered to in and around the laboratory, including SANAS and 5S.
  • A Technical Manager is responsible for ensuring the correct test methods are followed.
  • A Technical Manager is responsible to adhere to all quality and safety requirements of the SGS management system.
  • A Technical Manager is responsible to assist the technicians and reporting staff with any job whether it is on site or inside the laboratory as per instruction from the authorized site supervisor /laboratory manager.
  • A Technical Manager has the responsibility to stand in for the laboratory manager when needed.
  • A Technical Manager is to ensure all mandatory training are completed timeously.
  • A Technical Manager is to manage any and all disciplinary procedures, communication and training.
  • A Technical Manager is to assist with any and all quotations and tenders requested by the reporting manager.
  • A Technical Manager is responsible liaison with clients for receiving job instruction.
  • A Technical Manager is to do the final checking and approval of report prior to issue to client
  • A Technical Manager is responsible to perform any other reasonable tasks as assigned by the authorized site supervisor/laboratory manager and regional manager.
  • A Technical Manager is to verify calibration of equipment according to schedule
  • A Technical Manager is to carry out corrective actions as necessary
  • A Technical Manager is train personnel as and when required
  • A Technical Manager is to do planning of work
  • Responsible to ensure the accreditation and Health and Safety regulations requirements are adhered to in and around the laboratory.
  • Marketing of services to existing and potential clients, submit monthly marketing reports (if required).
  • Complete and submit tenders/ quotations for new projects (if required).
  • Ensure cost of projects remain below tendered/quoted prices.
  • Submit reports to line manager as and when required.
  • Responsible for ensuring the correct test methods are followed.
  • Responsible liaison with clients for receiving job instruction.
  • Review of job instructions and approve for processing.
  • Review and source of resources where necessary by following the SGS internal procedure.
  • Channel instructions to applicable division.
  • Monitor progress to ensure that tests are completed and reported in time.
  • Final checking and approval of report prior to issue to client.
  • Ensure that the test methods used are most up to date.
  • Evaluate and approve suppliers and subcontractors.
  • Ensure that purchased equipment meets specification, before bringing into system. Equipment tick list to be used.
  • Implement the quality system.
  • Complete audits on documentation, results and reports as per schedule.
  • Acquisition of capital equipment and consumables as required by test methods to be done according to directives.
  • Assess results of proficiency tests.
  • Verify calibration of equipment according to schedule.
  • Carry out corrective actions and training as necessary.
  • Arrange repair and maintenance of equipment.
  • Monitor the quality of, and certifying of results as issued to client.
  • Review and source of resources where necessary.
  • Assist with the training personnel as and when required.
  • Assist with completion of weekly inspection reports.
  • Assist with the management of subordinates to ensure a disciplined and productive laboratory.
  • Assist with the planning and communication to subordinates of work programme.
  • Ensure safety in the laboratory adhering to Health and Safety specifications.
  • Ensuring that he/she and subordinates are physically able to perform all required duties including picking up and moving samples.
  • Ensure full compliance with the Company's Code of Integrity & Code of Conduct.
  • At all times, adopt a safe behavior by exercising due regard for the health and safety of yourself, colleagues

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