Service Advisor

2 weeks ago


Sandton, South Africa Motus Corporation Full time
  • Coordinating workflow in the service department, between service advisors, foreman and customers
  • Updating service customers on all service bookings and progress timeously
  • Communicate with all Service Staff
  • Ensure workshop opening and closing daily and timeously
  • Ensure the security of vehicles, i.e. vehicles locked in workshops and keys locked in a key safe
  • Ensuring first thing in the morning that vehicles are parked outside and that the keys are locked in a key safe
  • Ensuring job cards are signed off by Technicians and Service Advisors
  • Assist and advise Technicians on quotes in a timeous manner
  • Provide assistance to the Controller, Foreman, Service Manager, Service Receptionist
  • Follow up on parts ordered for workshop
  • Book in vehicles
  • Ensure that all vehicles with specific complaints are test driven with either a Foreman or a Quality Controller before the client leaves the dealership
  • Ensure that all vehicles are test driven
  • Record and report comebacks

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