Collections and Recoveries Agent
2 weeks ago
A dynamic, innovative and inspiring company providing fintech solutions across multiple sectors is looking for a Collections & Recoveries Agent.
DUTIES AND RESPONSIBILITIES:
- Daily action of Partner unpaid debit orders (Device and MCA).
- Review Diary and AOD arrangements daily.
- Notify Partner to suspend settlement/deallocate Device where necessary in line with Process.
- Update refunds/cancellations/suspensions deallocations to Partner.
- Ensure debit order switched off report actioned daily.
- Daily follow up on PTP.
- Action cases on Salesforce in line with process.
- Action communications for unpaid debits to Partner.
- Collections calls where required.
- Assist with unpaids where required.
- Adhoc debit order submission 11:45am.
- Escalate unusual queries to Senior Collections Officer.
- Preparing Legal handovers.
- Liaising with attorneys and collectors where required.
- Listing of default clients on Credit Bureau.
- Assist with statement downloads (weekly for debit order changes and monthly for ABSD).
- General service requests and queries.
- Statement and balance requests where required.
- Action Accounts for slow performance (Call merchant / Mystery Shopper etc.).
- Partner Administration.
- Settlement requests.
REQUIREMENTS
- Proven collections experience
- Proven computer skills and experience with Salesforce essential.
- Proven MS Office skills, most importantly advanced Excel
- Experience in a pressurised, fast paced and everchanging environment.
- Ability to work as part of a team and on your own.
- Very organised with the ability to prioritise.
- Must be flexible with an open mind to find solutions to overcome challenges.
- Ability to multitask and work under pressure.
- Trustworthy, reliable, and responsible.
- Target and outcome driven.
- Methodical approach to work with a 'can do' attitude.
- Self
- Motivated and passionate about motivation within your team.
- Good communication skills written and verbal.
- Good negotiating skills.
- Willingness to learn.
- Ability to meet strict deadlines.
- Attention to detail
Salary:
R10 000,00 - R12 000,00 per month
Ability to Commute:
- Cape Town, Western Cape (required)
Ability to Relocate:
- Cape Town,
Western Cape:
Relocate before starting work (required)
-
Outsource Collections and Recoveries
2 weeks ago
Cape Town, Western Cape, South Africa RMV Solutions Pty Ltd Full timeKey Responsibilities- Support the Senior Manager in the execution of Outsource collections and Recoveries strategies Responsible for meeting collections targets by managing day to day relationships with external collections agencies Give input to the development of strategies, policies & procedures; Support the Senior Manager by implementing and monitoring...
-
Debt Recovery Supervisor
2 weeks ago
Cape Town, Western Cape, South Africa MCI Jobs Full timePOSITION OVERVIEW:Job Title: Debt Recovery SupervisorJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established...
-
Debt Recovery Manager
2 weeks ago
Cape Town, Western Cape, South Africa MCI Military Recruitment Full timePOSITION OVERVIEW:Job Title:Debt Recovery ManagerJob Type:Full-Time, PermanentLocation:Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established...
-
Debt Recovery Manager
2 weeks ago
Cape Town, Western Cape, South Africa MCI Jobs Full timePOSITION OVERVIEW:Job Title:Debt Recovery ManagerJob Type:Full-Time, PermanentLocation:Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established...
-
Recoveries Agent
2 weeks ago
Cape Town, Western Cape, South Africa iLaunch Full timeResponsible to activate non-paying accounts and recover bad debtsFollow up on bad debt accounts.Daily follow up on Promise to Pays / broken PTPS / unpaid debit ordersSending legal letters in line with next actionPreparing Legal handovers.Liaisewith Attorneys and External Debt Collection AgenciesUpdate defaults at Credit Bureau.Assisting EDCs with query...
-
Collections Supervisor
2 weeks ago
Cape Town, Western Cape, South Africa Fidelity Services Group Full timeJob Summary:Responsibilities: Supervise a team of collections agents, providing guidance and support to ensure team performance goals are met Develop and implement effective collection strategies to reduce delinquency rates and increase recovery rates Monitor team performance, providing feedback and coaching to individual agents as needed Analyze collection...
-
Debt Collection Agent
2 weeks ago
Cape Town, Western Cape, South Africa Ver-Tex Solutions Full timeVer-Tex Solutions has established itself as a leading debt recovery company since 2008.Our company is guided by the principle of respect - respect for our clients, employees, and respect for the people we are collecting from. We handle all our business professionally and effectively.Responsibilities:Knowledge and Skills: Proficiency, complete understanding...
-
Call Center Collections Manager
2 weeks ago
Cape Town, Western Cape, South Africa MCI Military Recruitment Full timePOSITION OVERVIEW:Job Title: Call Center Collections ManagerJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have...
-
Head of Collections
2 weeks ago
Cape Town, Western Cape, South Africa Lula Full timeWHAT WE DOWe're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on itOur purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.Speaking of love,...
-
Call Center Collections Agent
2 weeks ago
Cape Town, Western Cape, South Africa ValorVIP Full timePOSITION OVERVIEW:Job Title: Call Center Collections AgentJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have...
-
Call Center Collections Agent
2 weeks ago
Cape Town, Western Cape, South Africa MCI Military Recruitment Full timePOSITION OVERVIEW:Job Title: Call Center Collections AgentJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have...
-
Head Of Collections
2 weeks ago
Cape Town, Western Cape, South Africa Lulalend Full timeWHAT WE DO Lula is an innovative, and human-focused FinTech company on a mission to help small businesses make cash flow. We want to make it fast, simple, Lula for people to run their business through a digital business bank account.If you're looking for a new place to call 'home' that believes in the potential of the broader SME landscape in South Africa...
-
Debt Collection Field Tracers
2 weeks ago
Cape Town, Western Cape, South Africa Network Collections Full timeAre you an Independent Field Tracing Agent looking for workAreas neededWestern Cape CBDKhayelitshaGuguletuSouthern SuburbsReguirements:- Own Reliable transport:- Own Cell Phone:- Registered with the council for Debt Collectors(CFDC):- Previous experience:- willing to work after hoursJob Types: Full-time, Part-time, Permanent, Temporary, Temp to perm
-
Head of Collections
2 weeks ago
Cape Town, Western Cape, South Africa Lula Full timeWHAT WE DO Lula is an innovative, and human-focused FinTech company on a mission to help small businesses make cash flow. We want to make it fast, simple, Lula for people to run their business through a digital business bank account. If you're looking for a new place to call 'home' that believes in the potential of the broader SME landscape in South Africa...
-
Specialised Collections Agents
2 weeks ago
Cape Town, Western Cape, South Africa Nimble Credit Solutions Full timeReporting to: Specialised Collections Manager Job Purpose: As a Specialised Collections Agent you will be responsible for the collection of debt in more specialised and complex cases. You will work on individual cases from beginning to end and be expected to take ownership of each case. Your responsibilities will include conducting research, tailoring your...
-
Specialised Collections Agents
2 weeks ago
Cape Town, Western Cape, South Africa Nimble Group Full timeReporting to: Specialised Collections ManagerJob Purpose: As a Specialised Collections Case Agent, you will be responsible for the collection of debt in more specialised and complex cases. You will work on individual cases from beginning to end and be expected to take ownership of each case. Your responsibilities will include conducting research, tailoring...
-
Call Center Collections Director
2 weeks ago
Cape Town, Western Cape, South Africa ValorVIP Full timePOSITION OVERVIEW:Job Title: Call Center Collections DirectorJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have...
-
Call Center Collections Director
2 weeks ago
Cape Town, Western Cape, South Africa MCI Military Recruitment Full timePOSITION OVERVIEW:Job Title: Call Center Collections DirectorJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have...
-
Outbound Collections Agent
2 weeks ago
Cape Town, Western Cape, South Africa MCI Jobs Full timePOSITION OVERVIEW:Job Title: Outbound Collections AgentJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have...
-
Outbound Collections Agent
2 weeks ago
Cape Town, Western Cape, South Africa MCI Careers Full timeLOCATION:Cape Town, ZA POSITION OVERVIEW:Job Title: Outbound Collections AgentJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours)About Us:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...