Team Leader Admin

2 weeks ago

Cape Town, Western Cape, South Africa Discovery Ltd. Full time

Business Unit:
Discovery Employee Benefits
Function:Administration and Office Support
Date:5 Jun 2023Achieve more than
- ***
YOU BELIEVE

  • Discovery Employee Benefits
Team Leader Admin & Support
-
About Discovery

  • Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fastpaced and dynamic environment enables smart, selfdriven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
-
Key Purpose of the role

  • The Primary Function of this role is to manage the daytoday operations within the team to ensure that key business indicators are of an acceptable standard, to assist the team in overcoming barriers to performance and to ensure that leadership of the team is performed according to best practices advocated by Discovery
-
About Discovery Employee Benefits

  • Discovery Employee Benefits
is the first and only employee benefits provider to be shaping employee behaviour, creating healthier and wealthier workforces. It is an exciting business to be in as we reimagine the way retirement savings and life insurance is brought to companies and employees.
-
Areas of responsibility may include but not limited to

  • Accurate assessment, investigation and validation of claims in accordance with the goals, objectives, processes and standard operating procedures
  • Calculating benefits payable
  • Ensuring all risks are mitigated and escalated, this includes the identification of fraudulent activity and nondisclosure.
  • Providing effective, efficient and professional service to all our clients, both telephonically and through written correspondence.
  • Maintains, report, arrange, organize and update the filing systems and procedures
  • Responding to queries ensuring they are resolved timeously and effectively and managing workflow
  • Data analysis and reporting to various stakeholder
  • Client meetings
  • Reconciliation of claims
  • Manage projects relevant to annuities team to ensure delivery within the agreed timeline
  • Build and maintain with relationships at all levels service providers and internal departments to enhance organizational effectiveness and efficiency
  • Analyse processes to identify risks and opportunities for enhancements or innovations to continuously improve the team's outputs
  • Leading and motivating staff

Personal Attributes and Skills

Communication Skills:
able to communicate clearly both verbally and in writing.

  • Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
  • Ability to communicate logically and objectively is essential components of this role.
  • Attention to detail
  • Very organised
  • Conflict Management
  • Expresses opinions, information and key points of an argument clearly.
  • Probes for further information or greater understanding of a problem.
  • Relates well to people at all levels.

Education and Experience

  • Matric with Mathematics
  • Essential
  • COP and Intermediate Certificate (Retirement Funds II)
  • Advantageous
  • Advanced proficiency on MS Office (Excel, Outlook, Word)
  • Essential
  • Knowledge of the Group Life Product
  • Advantageous
  • Experience in Employee Benefits/Group Risk
  • Advantageous
  • Working experience in payroll/ finance role
  • Advantageous
years of working experience in leading and managing staff

EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

  • EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

  • Admin Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Toys R Us and Babies R Us South Africa Full time

    Introduction:Retail Admin SupervisorToys R Us and Babies R Us are well established international brands. Commonly referred to as the "World's Greatest Toy Stores", Toys R Us SA currently boasts 60+ physical stores, two of which are located in Namibia, botswana and Zambia, as well as an ALL NEW AWWWESOME online store. The key focus of the group is to ensure...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa RMV Solutions Pty Ltd Full time

    Team Leader in the Senior Sales Advisor Department - Cape Town CBDReporting to: Head of SalesOur Client, a leading debt review company in South Africa, is dedicated to helping thousands of South Africans achieve financial freedom with the best team on board. They prioritise fairness, diversity, and equal growth opportunities for all...

  • Admin Team Leader(Blueroute Mall)

    2 weeks ago

    Cape Town, Western Cape, South Africa Toys R Us and Babies R Us South Africa Full time

    Introduction:Retail Admin Team Leader - Tokai, BlueRoute MallToys R Us and Babies R Us are well established international brands. Commonly referred to as the "World's Greatest Toy Stores", Toys R Us SA currently boasts 60+ physical stores, two of which are located in Namibia, botswana and Zambia, as well as an ALL NEW AWWWESOME online store. The key focus of...

  • Sales Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa National Debt Advisors Full time

    National Debt Advisors is one of the top debt counselling companies in the country. This is a testament to the service we give to clients and the quality of the people we employ. NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities for our staff to grow. We are on the hunt for a results-driven Sales Team Leader...

  • Sales Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Debtline Full time

    About CompanyAt Inala Money Group, we aim to change the face of debt counselling in South Africa and making a difference like no other. To achieve our goal, we need an individual who is looking to gain experience in the debt field and ready for a new challenge especially in our current climate working remotely.The roleWe require a dynamic Team Leader with...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa PRR Recruitment Services Full time

    Team leader – R500k p.a (Rondebosh) This well know company in Rondebosh is seeking a Team leader.The ideal candidate will have strong experience in management of databases3-years related experienceStaff management on a team leader levelValue Added services Bill payment, Electricity (VAS)3 years SQL Database Administration in a highly pressurised...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa CallForce BPO Specialist Full time

    The Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating the Nightshift team. This is a debt consolidation campaign for an international client, so your ability to work with the team to ensure performance targets are met are crucial for this role. The Team Leader will build direct relationships...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa LRI Invest Full time

    Team Leader - Back Office Transaction Processing - Cape TownSummary of the positionThe Team Leader: Back Office Transaction Processing will be expected to manage and implement controls, process and all projects as well as to plan and manage the production cycle of the system reconciliations area between Decalog and Invest One with the existing management...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Webhelp Full time

    Job AdvertYou've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining example as a...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Signal Hill Products Full time

    Signal Hill Products is looking for Team Leader (Sales) Position/Title: Team Leader (Sales)Reports To: District ManagerFunction: SalesArea: South Africa " Signal Hill Products has multiple Team Leader vacancies across South Africa "Overall Responsibility:The Team Leader is tasked with new business in the region, as well as maintaining and growing existing...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa amplify5 Full time

    Calling all Aviators Are you Ready to Take Flight?We are soaring to new heights at amplify5, and to ensure our journey is smooth, we are seeking a seasoned, charismatic, and dedicated Team Leader for our Travel and Aviation division.The role will entail leading, nurturing, and empowering our team of experts to deliver an exceptional customer experience...

  • Claims Admin Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa RGA Full time

    Position OverviewThe Claims Administration Team Lead is responsible for the day-to-day management of the Claims Administration team responsible for ensuring that the South Africa based Treaty and Facultative business is administered appropriately and accurately in line with treaty specifications, for South Africa. This role ensures that standard processes...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Huntswood Full time

    Our Esure Customer Service division is looking to appoint a Team Leader within the Cape Town team.Job Purpose: Drive superior customer service performance delivered to Esure and their customers, by achieving outstanding levels of quality and operational efficiency.Technical Skills: Advanced report writing skills (proficient in Excel) High levels of...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Webhelp Full time

    AdvisorLocation Cape Town, South AfricaLanguage English***Job Advert: You've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who values the importance of team playing...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa LRI Invest Full time

    Team Leader - Custody Reconciliation - Cape TownSummary of the positionThe successful applicant will be expected to manage a team of custody reconciliations administrators. The individual will be expected to manage the workload and deliverables of the team, assisting with issues identified in operations, monitoring the performance of the team, and ensuring...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Apex Group Full time

    Team Leader - Segregated FundsLocation: Cape Town, South AfricaDate Posted: May 4, 2023DescriptionSummary of the positionThe Segregated Fund Accounting Team Leader for managing the team of Fund Accountants responsible for all aspects relating to the delivery for the start of day portfolio and reporting validation; system reconciliation; NAV oversight and...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa LRI Invest Full time

    Team Leader - Fund Accounting (Private Equity & Real Estate) Summary of the positionThe successful applicant's primary responsibility will be to oversee and manage the delivery of the accounting requirements of our PERE clients in line with the relevant service level agreements. This includes the management and oversight of a small team of accountants,...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Neo Group Full time

    Neo Group is a leading company in the industry, and we are currently seeking a dedicated and experienced Team Leader who is fluent in Portuguese to join our dynamic team. As a Team Leader, you will be responsible for supervising and coordinating the activities of a team of employees to ensure optimal performance and achievement of...

  • Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Company DescriptionWNS (Holdings) Limited (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • Team Leader: Ldr

    2 weeks ago

    Cape Town, Western Cape, South Africa Syntell Full time

    VACANCY:TEAM LEADER:LDRContract Type: PermanentLocation: Cape TownReporting Line:National Operations Manager:LDR To Supervise and ensure various administrative, clerical tasks and License renewals processing are done. Manage the flow of daytoday operations. Confirm Vehicle details Create submission batches Verify batches from license departments Create...