Accounts Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa Eskort Pty Ltd Full time
KwaZulu Natal, Durban
- (Market related)

Accounts Manager - KwaZulu Natal


We have a position open for an Accounts Manager to join our dynamic Sales Team This position is based in KZN, and will report to the Sales Director.


  • Ensure that sales targets are achieved.
  • Be the point of contact between the Company and all customers.
  • Ensure customers have the right products and services.
  • Identify opportunities for new customers to increase sales.
  • Manage team memers in the KZN region.

QUALIFICATIONS:

  • Grade 12 (Matric)
  • Bachelor's degree in Business Administration, Marketing, Finance, Sales or related field

EXPERIENCE:

  • Minimum of 5 years' experience in a similar position preferably in a FMCG environment
  • Proven track record as key account manager
  • Customer relationship experience

KNOWLEDGE REQUIRED:

SKILLS REQUIRED:

  • Ability to analyse data and sales statistics
  • Strong communication and interpersonal skills with an aptitude in building relationships with professionals on all levels
  • Excellent organizational skills
  • Strong negotiation and leadership skills
  • Ability to manage multiple key accounts
  • Strong negotiating skills

KEY PERFORMANCE AREAS:

  • Client Relationship Management_
  • Establish a trust relationship with all customers
  • Develop and sustain solid relationships with key customers
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers timeously
  • Communication between key customers and internal teams
  • Troubleshoot customers concerns
  • Develop and implement strategic solutions to achieve key clients' longterm goals
  • Sales_
  • Identify new potential customers and generate sales
  • Achieve set targets within the agreed time frame
  • Plan, organise and attend customer trade shows when required
  • Attend customer and marketing events when required
  • Ensure stock levels at 3rd party are maintained
  • Reporting_
  • Prepare regular reports of progress and forecasts to internal and external stakeholders.
  • Employee Management_
  • Employee Recruitment
  • Onboarding and induction of new employees
  • Training and development
  • Employee Relations (Discipline in the workplace)
  • Performance management
  • Develop and ensure sales team effectiveness
  • Employee motivation
  • Other_
  • Communicate and collaborate with the advertising, design, marketing, sales, and logistics departments
  • Participate and contribute in all activities to achieve sales targets

For more information please contact:

  • Janette Smuts

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