Director: DevOps Servicenow Product Owner

2 weeks ago

Johannesburg, Gauteng, South Africa NTT Ltd. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever.

By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.


With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.


Want to be a part of our team?

Working at NTT


A senior leader with overall accountability to ensure the business unit vision, goals and objectives are successfully delivered via innovative IT solutions which align to high-level strategies and priority customer and colleague outcomes.


Key Roles and Responsibilities:

  • Be the voice of the business when evaluating daytoday development decisions
  • Engage with business directly to lead adoption and success stories on leveraging the ServiceNow Product
  • Work closely with product manager to provide them with insight from the business and usecases to influence product roadmap
  • Escalation point for programs and projects critical milestones
  • Accountable for translating business unit strategy into defined work packages (i.e. programs of work) and identifying resource and funding
  • Act as liaison point for the business portfolio canvas, assessing highvalue opportunities that accommodate feedback and assessment of business value delivered.

Knowledge, Skills, and Attributes:

  • High level understanding of enterprise SaaS solutions
  • Executive Stakeholder Engagement
  • Leadership skills
  • Positive relationship building
  • Entrepreneurial spirit
  • Strategic thinking and open to feedback and continuous

Academic Qualifications and Certifications:

  • Typically requires extensive related experience with a Bachelor's or equivalent degree; or extensive experience
  • Relevant certifications
  • Relevant DevOps certifications will be beneficial
  • Agile related certifications preferable

Required Experience:

  • Minimum of years of team management experience
  • Substantial working experience in a DevOps capacity, working within a fastpaced and fastevolving environment
  • Vast and successful experience leading a DevOps team
  • Demonstrated experience in enterprise network technologies
  • Significant experience in service management practices and processes within a continuous delivery environment

What will make you a good fit for the role?

  • Executive Governance as appropriate
  • Portfolio Management
  • Product Demand Review Board
  • Executivetrack liaison with strategic suppliers

A career at NTT means:

  • Being part of a
    global pioneer where you gain exposure to our Fortune 500 clients and worldleading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of
    cuttingedge technology backed with a 150year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
-
Making a difference - by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

  • Being
    your best self in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to
    own and develop your career with a personal and professional development plan and access to the broadest learning offerings in the industry.

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