Property Manager: Medical Precinct

2 weeks ago


Pretoria, Gauteng, South Africa City Property Full time

Job Purpose:

To optimize the financial performance of the entire building maintaining the physical building to an appropriate standard and managing tenants and staff.


Revenue growth

  • Increase the revenue base of Precinct by managing the leasing through the sourcing and conclusion of new deals, renewals and expanding existing tenants.
  • Ensure that, at minimum, budgeted increases on renewals are achieved.
  • Ensure that renewals are negotiated and finalised well before expiry date.
  • Ensure accuracy of documentation when preparing leases.
  • Ensure that vacating tenants are vacated timeously both physically and on MDA.
  • Ensure that vacate inspections and any reinstatement of vacant units are finalized within reasonable time frames.
  • Ensure that vacant units are in lettable condition.
  • Retention of tenants by building and maintaining strong relationships.

Property management

  • Upgrade of pre-agreed tenants to the preferred Precinct standards.
  • Effectively manage the on-site maintenance team to ensure costs are reduced.
  • Where necessary, propose projects to improve the Precinct and, where approved, participate in site meetings as required by the Project Manager.
  • Where required, propose buildings for project upgrades and, where approved, participate in site meetings as required by the Project Manager.
  • Be knowledgeable on the status of any projects which may be ongoing in the Precinct.
  • Liaise with Marketing on the development of a marketing plan for projects or developments.
  • Build and maintain relationships with key stakeholders.
  • Ensure tenants are trading in accordance with their leases.
  • Conduct daily building inspections (refuse area, gardens, parking, entrances, cleanliness, etc.). Monthly reports to be completed and submitted to the PFM.
  • Manage all on site equipment, for example the on-site security CCTV cameras systems. to ensure effective running of the Precinct.
  • Complete and submit all relevant reports timeously.
  • Assist Credit Controller in managing arrears.
  • Liaise with the Legal Department with regards to any matters of concern.
  • Prepare the annual budget for approval and ensure monthly forecasts are updated to represent the performance of the precinct.
  • Manage expenses and at a minimum, achieve budgeted Net Property Income.
  • Manage daily operational expenses and ensure that cost effective solutions are implemented with the assistance of the relevant department.
  • Manage petty cash and submit receipts and claims regularly to the Banking Department.
  • Prepare for, attend, and participate in meetings with superiors to report on various Property Management and Leasing functions.
  • Work towards achieving building compliance where possible and where compliance has been achieved maintain this status by effectively managing the repairs and maintenance associated with this compliance.
  • Be knowledgeable of parking revenue and any parking-related concerns. Manage relationship with internal parking department as well as outsourced supplier.
  • Attend to any administrative tasks which may be required to fulfill Precinct Management function.

Customer service

  • Address all internal and external customer queries effectively and professionally (whether such queries are logged on the CRM, Freshdesk or not).
  • Maintain strong communication lines and professional relations with the hospital's stakeholders.
  • Communicate effectively and professionally with all internal and external customers.
  • Achieve and maintain a good working relationship with immediate team as well broader CPA team members.
  • Contribute to community building and being a Brand Ambassador.

Working conditions:

Office and site based with travelling required. After hours availability may be required.

Qualifications & Experience:

  • Matric qualification required.
2. 3 Year business/property (e.g., BSC Property Studies) related degree preferred.

  • Estate Agencies Affairs Board Competency Certificate (NQF Level 4) required.
  • Estate Agencies Affairs Board Examination
years' Experience in the Property and Retail Management required.

  • Driver's license required.

Skills & Knowledge Required:

  • Sales and lease negotiation skills.
  • Basic knowledge of credit control principles.
  • Conflict management skills.
  • Financial acumen.
  • Time management skills.
  • Good knowledge of market trends - e.g., competitive rentals, new developments etc.

MS Office:
a. MS Word - Basic
b. MS Excel - Basic
c. MS Outlook - Basic

  • Knowledge of MDA preferred.

Basic knowledge of the following legislation preferred:
a. Municipal legislation
b. Health and Safety Act
c. Building Regulations

  • Basic knowledge of technical maintenance.
  • Excellent communication skills.

Personal Attributes**:

1.
Analytical
thinking - solving complex problems, carefully analyzing information and use logic to find solutions.
2.
Flexibility - adapting em
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