Manager - Luxury Retirement Village

2 weeks ago

Cape Town, Western Cape, South Africa Integration Full time
Our Client is a facility offering luxury sectional title retirement apartments, with a combination of luxurious senior living, personalised first class care, high-level security, well-appointed and spacious apartments, professional Health Care, as well as resident facilities


The Operations Team is headed by the Senior Manager, who in conjunction with the Catering, Health Care and Administration Departments, aims to promote the effective and efficient management of the day-to-day running of the facility.

This means having a firm grasp of client's expectations and understanding individual requirements.

ROLE AND RESPONSIBILITIES

Operations management

  • Manage the daytoday operations.
  • Ensure standard operating procedures are implemented and maintained.
  • Liaise, coordinate and manage the relationship with contractors and suppliers.
  • Ensure compliance with all regulatory and reporting requirements e.g., Older Persons Act, Occupational Health and Safety Act, Labour legislation etc.
  • Coordinate all maintenance, grounds and gardens, cleaning, pest control, waste service requirements with the Management Team.
  • Ensure that all equipment and relevant areas meet with the legal requirements and are maintained to the standards as prescribed by policy and the Environmental Health and Safety Act
  • Ensure that appropriate communication systems are in place for residents and staff.
  • Ensure that all appropriate emergency response systems, fire equipment, evacuation plans and emergency procedures are in place.
  • Ensure that the necessary training courses are conducted.
  • Arrange for regular Fire and Evacuation drills.
  • Undertake corrective action for any reactive repairs and maintenance.
  • Ensure all maintenance jobs are completed accurately and in a timely manner.
  • Ensure resident activities are organised in line with organisational guidelines.
  • Ensure the upkeep of common area facilities and gardens.
  • Ensure residents' security and safety.
  • Support resident wellbeing, through identifying and promoting social and wellness initiatives for residents.
  • Liaise with the Catering Manager on meal requirements and function planning to ensure that food standards in terms of quality and hygiene are adhered to.
  • Monitor the security procedures for efficiency.
  • Meet regularly with the Site Manager of the security company to discuss problems and concerns.
  • Attend monthly meetings with the Trustees of the Body Corporate.

Financial management

  • Provide input on the following:
  • Income and expense budgets
  • Weekly and monthly financial reconciliations
  • Monthly management reports
  • Loss prevention strategies
  • Strengthening of overall business profitability

Resident relationship

  • Welcome and provide orientation for new residents.
  • Enable and organise activities including social, transport, healthy living and safety matters.

Salary:
From R40,000.00 per month

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