Academic Support Manager: Head Office

2 weeks ago

Cape Town, Western Cape, South Africa SACAP Full time

SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology.

We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.


The Academic Support Manager is responsible for strategically and innovatively leading the development, implementation, and evaluation of academic support programs and services aimed at increasing the academic success and retention of SACAP students.

The role oversees a team of academic support staff and works collaboratively with faculty and other SACAP departments to enhance student success and retention.

The role reports directly to the Registrar and works closely with all student support teams.

SKILLS:

  • Strong leadership and management skills, with the ability to motivate and inspire others
  • Strong analytical and problemsolving skills, with the ability to think strategically and make sound decisions
  • Excellent organisation and documentation skills
  • Knowledge of current trends and best practices in academic support
  • Experience integrating academic support services into a Learning Management System (LMS) and utilizing AI technologies preferred.

PERSONAL ATTRIBUTES:

  • Selfmotivated and holds themselves to a standard of excellence when completing tasks
  • Displays high integrity in all situations
  • Is diplomatic, professional, and personcentered in their interactions
  • Manages stress well and can work under pressure
  • Ability to work independently and as part of a team, with the flexibility to adapt to changing circumstances.

QUALIFICATIONS AND EXPERIENCE:

  • A minimum of a Masters qualification with high academic results preferred
  • Advanced computer literacy skills, including online systems
  • 2 years of fulltime experience, preferably in Higher Education

Operating Hours:

This is a full-time position operating from Mondays to Fridays*:
Monday to Thursday: 08:30am to 17:00pm

Friday: 08:30am to 16:00pm

  • Due to the nature of this role, there will be a need to work flexible hours to the extent to which it is reasonably necessary to perform the duties of this position_
**_

Application Process:

_**Kindly submit your Curriculum Vitae and a copy of your Identity Document via the SACAP Careers Portal by 10 May 2024.

  • Senior Customer Relations Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa ADvTECH Support Office Full time

    Overall Purpose of the JobUnder the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the agreed...

  • Head Of Academics

    2 weeks ago

    Cape Town, Western Cape, South Africa Invictus Education Group Full time

    We are searching for a Head of Academics for the International Hotel School, Cape Town Campus.The purpose of this role is to manage the quality of provision, support and compliance across the academic department.The respective candidate would be an inspirational and optimistic team leader.An analytical problem solver, with service orientation and a passion...

  • Head Of Academics

    2 weeks ago

    Cape Town, Western Cape, South Africa Invictus Education Group Full time

    Cape Town, South Africa | Posted on 03/18/2024 We are searching for a Head of Academics for the International Hotel School, Cape Town Campus. The purpose of this role is to manage the quality of provision, support and compliance across the academic department. The respective candidate would be an inspirational and optimistic team leader. An analytical...

  • Head: Academic

    2 weeks ago

    Cape Town, Western Cape, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    Direct Reporting Line:Campus HeadVega School is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the...

  • Head Of Academics

    2 weeks ago

    Cape Town, Western Cape, South Africa Invictus Education Group Full time

    Job DescriptionWe are searching for a Head of Academics for the International Hotel School, Cape Town Campus.The purpose of this role is to manage the quality of provision, support and compliance across the academic department.The respective candidate would be an inspirational and optimistic team leader.An analytical problem solver, with service orientation...

  • Campus Academic Head

    2 weeks ago

    Cape Town, Western Cape, South Africa Edustaff Full time

    Top Tertiary Institution looking for an Academic Head for their campus in STELLENBOSCH.Reporting to HOD - Teaching and LearningRequirements:The successful applicant will meet the following requirements:Minimum of a relevant Master's degree is a pre-requisite, a Doctorate is preferredA minimum of 7 years working experience in the relevant field, which should...

  • Campus Academic Head

    2 weeks ago

    Cape Town, Western Cape, South Africa Edustaff Full time

    SUCCESSFUL APPLICANTS WILL BE CONTACTED WHEN EDUSTAFF RE-OPENS FROM 9TH JANUARY 2023Top Tertiary Institution looking for an Academic Head for their campus in STELLENBOSCH.Reporting to HOD - Teaching and LearningRequirements:The successful applicant will meet the following requirements:Minimum of a relevant Master's degree is a pre-requisite, a Doctorate is...

  • Academic Support Co-ordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa IIE MSA and IIE Varsity College Full time

    Job Purpose:The Academic Support Co-Ordinator is responsible for the day to day administrative management of the campus academic team as well as academic administrative support to the Academic Co-navigator so that the academic team can focus on academic specific outputs in line with organisational goals.Duties and Responsibilities:Academic Department...

  • Campus Head

    2 weeks ago

    Cape Town, Western Cape, South Africa ADvTECH Support Office Full time

    MAIN JOB PURPOSE:To ensure the professional general management and excellent performance of Capsicum Culinary Studio in terms ofits facilities, staff, sales, overall finances and student service deliveryDUTIES & RESPONSIBILITIES:Implement the national sales strategy and achieve Campus sales targets (40%)Management of Income and expenditure as well as Debtors...

  • Iie School of Hospitality

    2 weeks ago

    Cape Town, Western Cape, South Africa ADvTECH Support Office Full time

    To ensure efficient and effective management, administration and coordination of all aspects regarding the course/programme by aiming and working towards a high quality of service delivery throughout the duration of the course/programme, igniting a passion for the hospitality industry within eager young students helping them to grow individually and mature...

  • Customer Care Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa Shelflife Head Office Full time

    Shelflife is looking for a highly motivated and competent individual to join our team in the key role of Customer Care Officer at our Head Office in Cape Town.This role is suitable for an individual for whom going the extra mile for a customer is considered a privilege and a pleasure.The individual we seek will be passionate about providing the very best...

  • Academic Support Advisor

    2 weeks ago

    Cape Town, Western Cape, South Africa SACAP Full time

    SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.SACAP is looking to employ an...

  • Head Librarian

    2 weeks ago

    Cape Town, Western Cape, South Africa SACAP Full time

    The South African College of Applied Psychology (SACAP) is the leading independent provider of education in psychology, counselling and coaching, offering accredited undergraduate and postgraduate qualifications.SACAP is looking for a Head Librarian to provide innovative, dynamic, and collaborative library services to the College, based at Head Office in...

  • Academic Dean

    2 weeks ago

    Cape Town, Western Cape, South Africa Two Oceans Graduate Institute Full time

    WHO WE ARETwo Oceans Graduate Institute (TOGI) is a registered private Higher Education institution accredited by the Department of Higher Education and Training (DHET). We specialise in offering qualifications in initial teacher education, and we're expanding our offerings to include postgraduate qualifications. Our mission is to produce high-quality...

  • Academic Standards Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa NCC EDUCATION LTD Full time

    Job Title:Academic Standards ManagerDate:OverviewAs Academic Standards Manager, you will be responsible for providing academic learning, teaching and assessment development and support to Accredited Partner Centres in your assigned region in the delivery and assessment of the full portfolio of NCC Education's qualifications and teaching and learning...

  • Academic Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Educor Full time

    Academic Operations Manager (JB3798): Cape Town, Western Cape - Education Academic Operations Manager (JB3798)Cape TownMarket RelatedAligned to the brand online pedagogic strategy, the Academic Operations Manager provides leadership on all academic operational and administrative matters relating to online teaching and learning deliverables and Student...

  • Academic Administrator

    2 weeks ago

    Cape Town, Western Cape, South Africa SAE Institute Full time

    **VACANCY: Academic Administrator SAE INSTITUTE**1. PurposeThe purpose of this position is to coordinate and manage the student academic records process.2. Essential RequirementsEssential Qualifications & Experience: Grade 1 Tertiary qualification beneficial A minimum of 2 years in an administrative role in the academic sector Experience in the creative...

  • Academic Navigator

    2 weeks ago

    Cape Town, Western Cape, South Africa Varsity College Full time

    Direct Reporting Line:Head AcademicVega School is an educational brand of The Independent Institute of Education (The IIE).The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by...

  • Academic Navigator

    2 weeks ago

    Cape Town, Western Cape, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    Direct Reporting Line:Head AcademicVega School is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by...

  • Service Desk Support/technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Cape Union Mart - Head Office Full time

    Key duties:Field and prioritise calls from usersEscalate calls to second and third line support where necessaryProvide on-call, after hours support on a rotating basisShift work from Monday to SundayAdministrative duties and reportingRequirements:Tertiary or related IT qualification (advantageous)Microsoft MSQL experience (advantageous)Computer literate with...