Quality Assessor

With promotions and growth, one of our most coveted campaigns has an opportunity available for an Innovative, detail orientated, Passionate, A.I enthusiast to join the team.As a Quality Assessor, you will match our passion for making AI available to everyone for good With the vision of fostering better conversations, richer human relationships access to the...

With promotions and growth, one of our most coveted campaigns has an opportunity available for an Innovative, detail orientated, Passionate, A.I enthusiast to join the team.As a Quality Assessor, you will match our passion for making AI available to everyone for good With the vision of fostering better conversations, richer human relationships access to the...

With promotions and growth, one of our most coveted campaigns has an opportunity available for an Innovative, detail orientated, Passionate, A.I enthusiast to join the team.As a Quality Assessor, you will match our passion for making AI available to everyone for good With the vision of fostering better conversations, richer human relationships access to the...

Prodigy Finance - who are we?Prodigy Finance is a platform that delivers socially responsible financial services, making it possible for students from more than 150 countries to fulfil their dream of studying at the world's top universities and schools by financing their international postgraduate studies whilst delivering competitive financial and social...

Job DescriptionTo enhance the customer experience journey by quality assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tells the story of the customer experience journey.Actively engage stakeholders for information sharing purposes regarding quality findings and...

IntroductionRole Purpose**- This role offers exciting and challenging opportunities and is aimed at a dynamic, performance-orientated, knowledgeable, and experienced individual who can deliver quality outputs in a high deadline and client-orientated environment. You will be required to work well within a team as well as on your own. An exciting opportunity...

Purpose of the Position:- To facilitate Lifting Operating Mobile & Telehandler Equipment, Transportation of MEWP and certain Unit Standard training on site with clients, per the requirements set by the applicable SETA's.- To conduct Assessments against QMS and Seta required standards.Qualifications: Grade 1 Qualified Facilitator & Assessor.Experience: 2 +...

Company Description WNS (Holdings) Limited (NYSE:WNS)** is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Our Approach Is Very SimpleWork hard, Earn BigStarting an office in Cape Town will bring about significant growth opportunities.Due to the nature of our business and the importance of Coaching and sales training.We are seeking someone who can assist with both Assessing calls and primarily coaching.As the business expands, there will be budget for commission...

Job descriptionResponsibilities Monitoring and Assessing inbound and outbound Calls for the Sales and Customer Care Departments Ensure calls conform to quality conformance for specifications and quality deliverables. Conduct weekly coaching sessions on performance of Agents assigned to you. Provide QA Reports on Daily, Weekly and Monthly assessment Identify...

Quality Assurance AnalystRole Overview: Work with agents, supervisors and all support departments to ensure compliance with customer requirements in each interaction. Carry out daily and weekly audits, where you can give feedback when the result is critical. Perform and attend internal and customer calibration sessions, evaluating interactions. Implement...

Job descriptionVantage Debt Management was established to make it easy for South Africans in debt to understand and improve their financial circumstances. VDM is looking for hungry, energetic, and positive individuals to join its growing team. Be a part of a young and exciting company in the financial services industry. If you are keen to make a positive...

DALS Auto Panel is looking for a Quality Controller to join their team.Quality Assessor and ControllerDuties: Ensure quality requirements are met either prior to or during the production process. Implement and maintain quality standards. Communicate the quality standards to technicians (preproduction). Inspect, test, and sample materials, parts, or products...

Purpose of the role:As a QA Manager at Moonspin you play a very important role in supporting the improvement ofservice quality offered by the Call Center to our players by leading the QA team effectively. This rolerequires you to be self-managed, flexible, show initiative, and lead by example. You will beresponsible for building strong working relationships...

POSITION OVERVIEW:As part of a global outsourced quality assurance service, you will listen to calls completed by call centre agents and ensure that they are maintaining the procedures and standards which have been set up by each client.-:POSITION RESPONSIBILITIES:In your role as Quality Assurance Analyst, you will be responsible for call monitoring,...

POSITION OVERVIEW:As part of a global outsourced quality assurance service, you will listen to calls completed by call centre agents and ensure that they are maintaining the procedures and standards which have been set up by each client.-:POSITION RESPONSIBILITIES:In your role as Quality Assurance Analyst, you will be responsible for call monitoring,...

Assessor/Marker/Moderator (high school)JB4215Cape TownMarket Related/ICWe are currently seeking a dynamic and experienced individual to join our team as an Assessor/Marker/Moderator. The successful candidate will play a key role in ensuring the quality and integrity of our assessment processes for National Qualifications Framework (NQF) and Sector Education...

Our client, a well-known leader in its field based in Cape Town is currently recruiting for a Welding Training Assessor /FacilitatorRESPONSIBILITIES Assess and review the learning activities associated with learners and employees according to the VACCS rule. Keep up to date with developing technology adhering to Company policies and procedures Manage a...

Assessor/Marker/Moderator (high school) JB4215Cape TownMarket Related/ICResponsibilities:Conduct assessments, marking, and moderation of student work in accordance with NQF and SETA requirements.Ensure the validity, reliability, and fairness of assessment procedures and outcomes.Provide constructive feedback to learners to support their development and...

1. JOB SUMMARYThe Verification Officers at IconAF is responsible for Evaluating and assessing Lead generation and sales calls, ensuring ultimate adherence to company policy and procedure. The role requires dedication to maintaining quality and precision in work is vital. Knowledge of UK marketing regulations and rules will be an added advantage.2....