Lead, Business Service

2 weeks ago


Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

Business Segment:
Personal & Private Banking

Location:
ZA, GP, Johannesburg, Simmonds Street 5

Proactively drives all lifecycle activities relating to business IT services in the portfolio in consultation with the Product Owner, supported by Feature and Component teams and the Release Train Engineer.

Formally defining the service (understanding all applications, systems, vendors etc that form part of service); setting the service strategy, and planning

Proactively drives all lifecycle activities relating to business IT services in the portfolio in consultation with the Product Owner, supported by Feature and Component teams and the Release Train Engineer.

Formally defining the service (understanding all applications, systems, vendors etc that form part of service); setting the service strategy, and planning roadmaps that will cover non-functional requirements and improvement of service.

Ensure disaster recovery (DR) and business continuity is regularly tested for the service by planning and agreeing the schedules as part of the PI planning.

Create and execute according to the IT strategy based on the complexity of the service and taking into account value of the TCO budget.

Liaise with Solution Architecture with regards changes and enablers required to successfully support the product deployment. Negotiate, approve contracts or agreements with external parties, within authorised mandate, in consultation with procurement/vendor management negotiate. Monitor service delivery against agreed quality levels and transparent internal costing models, driving out service exceptions and escalations.
Qualifications

Degree :
IT and Computer Sciences or Business Commerce, ITIL V3/V4 Foundation and SAFE Agile Certification.

Experience 8-10 years required Business Partner service and support expertise and knowledge.8-10 years financial analysis knowledge and knowledge of service pricing methods and techniques.

Global mind-set with the ability to develop strategy and translate it into actions and deliverables; Strong understanding of the business climate and technology needs in company locations globally, Agile working practices and LEAN & SCRUM proficiency.8-10 years exposure and knowledge of all aspects of ICT management and delivery.

Additional Information Exploring PossibilitiesDeveloping StrategiesProviding InsightsArticulating InformationService Management ProcessesKnowledge of Banking & Financial Services business
#J-18808-Ljbffr
  • Lead Business Service

    2 weeks ago


    Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Lead Business Service - Change and Release Management Job Overview Business Segment: Personal & Private Banking Proactively drives all lifecycle activities relating to business IT services in the portfolio in consultation with the Product Owner, supported by Feature and Component teams and the Release Train Engineer. Formally defining the service...

  • Business Service Lead

    2 weeks ago


    Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Service Lead - Digital and E-commerce Job Overview Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 30 Proactively drives all lifecycle activities relating to business IT services in the portfolio in consultation with the Product Owner, supported by Feature and Component teams and the Release Train...


  • Johannesburg, Gauteng, South Africa IG Group Full time

    Job TitleDigital Servicing Business Lead (Knowledge Management)Job Description:Digital Servicing Business Lead (Knowledge ManagementAs Digital Servicing Business Lead, you will establish and align the team to achieve IG's service objective by setting the vision, strategy, and processes around content, real-time messaging, internal knowledge, and...

  • Business Service Lead

    2 weeks ago


    Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 Proactively drives all lifecycle activities relating to business IT services in the portfolio in consultation with the Product Owner, supported by Feature and Component teams and the Release Train Engineer. Formally defining the service (understanding all...

  • Business Service Lead

    2 weeks ago


    Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Segment: Business & Commercial Clients Location: ZA, GP, Johannesburg, Simmonds Street 5 Proactively drives all lifecycle activities relating to business IT services in the portfolio in consultation with the Product Owner, supported by Feature and Component teams and the Release Train Engineer. Formally defining the service (understanding all...

  • Business Service Lead

    2 weeks ago


    Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Job Overview Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 30 Proactively drives all lifecycle activities relating to business ITservices in the portfolio in consultation with the Product Owner,supported by Feature and Component teams and the Release TrainEngineer. Formally defining the service (understanding...


  • Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 Proactively drives all lifecycle activities relating to business IT services in the portfolio, in consultation with the Business Service Team, Product Owners, supported by Feature and Component teams and Release Train Engineers. Formally defining outstanding...

  • Lead Business Service

    2 weeks ago


    Johannesburg, Gauteng, South Africa Standard Bank Group Full time

    Job Description Proactively drives all lifecycle activities relating to business IT services in the portfolio in consultation with the Product Owner, supported by Feature and Component teams and the Release Train Engineer. Formally defining the service (understanding all applications, systems, vendors etc. that form part of service); setting the service...

  • Project Lead

    2 weeks ago


    Johannesburg, Gauteng, South Africa Tych Business Solutions Full time

    Job ID: 65757Date Posted: Posted 2 hours agoLocation: JohannesburgJob Title: PROJECT LEAD - S/4 HANA HR & PAYROLL - JOHANNESBURG - GAUTENGRole Requirements Overall Project Lead for HCM Release Client Stakeholder Management Deliverable Management Skills SAP Project Program Management Service Delivery Manager HR Transformation Solution Architect SAP...

  • Business Consulting

    2 weeks ago


    Johannesburg, Gauteng, South Africa Business Sweden Full time

    Do you thrive in dynamic environments, solving complex problems, delivering exceptional client service and driving results? Do you have a strong drive for delivering value to clients within market expansion and growth in a highly international context? Would you like to work in the intersection of business and diplomacy, interacting with executives and...


  • Johannesburg, Gauteng, South Africa Home Service Direct Full time

    About Home Service Direct: Home Service Direct is a fast-growing lead generation agency specializing in providing lead generation for home services businesses. Our mission is to help our clients grow and prosper by delivering the best leads while expanding our reach into new niches.We are currently in search of a driven and innovative Marketing Manager to...


  • Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Lead, Business Partner, Investor Services Fund Services Job Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To transform the user experience of CIB Operations' services through the prioritisation and execution of impactful and data driven solutions (Intelligent Process Model) to drive future...


  • Johannesburg, Gauteng, South Africa Home Service Direct Full time

    About Home Service Direct: Home Service Direct is a fast-growing lead generation agency specializing in providing lead generation for home services businesses. Our mission is to help our clients grow and prosper by delivering the best leads while expanding our reach into new niches.Key Responsibilities: Google Ads Management: Setting up and managing Google...


  • Johannesburg, Gauteng, South Africa Tych Business Solutions Full time

    Job ID: 65760Date Posted: Posted 1 hour agoLocation: JohannesburgJob Title: SAP SOLUTION DELIVERY LEAD (FINANCE) - JOHANNESBURG - GAUTENGThe delivery lead is responsible for monitoring the overall success of delivery across RPA, SAP and Service Management environments. Play an integrator role across all 3rd parties to ensure overall success of the Digital...

  • Cut Over Lead Ftc

    2 weeks ago


    Johannesburg, Gauteng, South Africa Tych Business Solutions Full time

    Job ID: 76550Date Posted: Posted 5 hours agoLocation: JohannesburgJob Title: CUT OVER LEAD FTC - JOHANNESBURG - GAUTENGKey Roles and Responsibilities:The above includes, but is not limited to, duties to be performed, and can be reviewed as necessary to provide a wider Project Management service Develops detailed cutover checklist, integrated and consolidated...

  • Service Line Lead

    2 weeks ago


    Johannesburg, Gauteng, South Africa Ipsos Full time

    Key Responsibilities: Client relationship and stakeholder engagement with overall responsibility for customer understanding Ensure IUU maintains, builds, and develops core accounts Acts as the executive sponsor to core accounts with strategic input and involvement P&L ownership and overall financial management of service line Budgeting and contract...


  • Johannesburg, Gauteng, South Africa Phanda Personnel CC Full time

    Key Responsibilities: Strategy and Leadership Lead conceptualisation, design and implementation of the overall Business Services strategy aligned to the ATNS' vision, business needs and strategy. Provide strategic vision and executive leadership for the execution of the strategy, critical projects, crossfunctional teams, and sustaining initiatives in support...


  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Business Transformation Lead Location: Nedbank 135 Rivonia Road, Sandown, Sandton. Johannesburg. Closing Date 19 February 2024 Career Stream Strategic Leadership Pipeline Manage Self: ProfessionalJob Purpose To lead and drive strategic business transformation initiatives, ensuring alignment with organisational goals, enhancing operational efficiency and...

  • Service Now Lead

    4 weeks ago


    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Service Now Lead

    1 month ago


    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...