Data Capturer

2 weeks ago

East London, Eastern Cape, South Africa Stonebridge HR Solutions Full time

We are looking for a Data Captures / Admin Assistant in the East London area that is a quick learner that can work in a pressurised position.


Requirements:

  • Matric
  • 13 years' experience in Data Capturing/Office Admin
  • Strong administrative skills
  • Worked under a quality system / knowledge of quality systems
  • Construction Exposure
  • Able to lead and motivate staff to high standards of excellence
  • Ability to deliver all project related goals in the required time frame
  • Good communication and verbal skills in English and Afrikaans
  • Ms. Office (Advanced Excel)
  • Clear Credit and Criminal record

Duties:

Job Purpose

  • Responsible for the accurate capturing of results on computer and all client service related duties.
  • Your duties are not limited and within your scope of employment, any additional duties might be given to you by Top Management.

Responsibilities

  • Reporting any discrepancies to Supervisor / Senior

Key Performance Areas

  • Deliver clients' needs punctually
  • Obtain clear details of client's needs and requirements
  • Communicate (honest) progress and unusual observations to client
  • Give feedback to client
  • Resolve complaints and queries effectively
  • Ensure punctual and professional presentation of results and general correspondence
  • Adhere to instructions from supervisors and seniors
  • Identify and report misconduct to management
  • Adhere to approved procedures
  • Record/ process data and check that they make sense
  • Record/ process data and check for accuracy and correctness.
  • Record/process data and check inconsistencies.
  • Record/ process data and check correct client and reference details
  • Report dubious data
  • Comply with all statutory requirements
  • Filling of relevant documentation
  • Assisting departments heads with following up of outstanding results
  • Ensure efficient execution of services in accordance with approved procedures
  • Responsible for the reporting of opinions and interpretations where applicable
  • Obtain full details of clients and orders/requests
  • Ensure services are recorded punctually at agreed tariffs
  • Reports to the supervisor and manager
  • Daily interaction and communication required with all departments
  • Attention to detail

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