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Assistant Spa Manager

4 months ago

Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full time
Delaire Graff Lodges & Spa is looking for a reliable Assistant Spa Manager who will support the Spa Manager and ensure the smooth running of the treatment department, offering guests ultimate customer service

Main responsibilities:
To assist in ensuring the effective professional management of the daily operation of the Spa Department.
To manage good staff/colleagues' relationships within the department.

To assist with training and developmentTo carry out department inspections and report findings to the Spa ManagerEnsure the treatment desk is covered at all timesDistribute workload evenlyEnsure high standards of presentation and cleanliness are maintained at all times within the department.

Attend to all complaintsEnsure staff are wearing protective clothing where necessaryStock control and orders:

consumablesDaily room checksRostering of Spa TherapistCashing up dutiesUnderstanding of Schedule booking systemUpdating checklists according to operationsProcess and pack online orders and co-ordinate couriersUpdating online stockProcess and pack in-house orders placed for CapriMain requirements- 3 years' experience as a Senior Beauty Therapist essential.

Experience in a managerial role and people management is essentialComputer literate with competence in Microsoft OfficeRelevant qualification in aesthetics ie.

Masters Diploma in Aesthetician; ITEC; CIDESCO or SAAHSP;Passionate about healing & wellness;Fluent in English;Well groomed;Excellent interpersonal & communication skills.
Knowledge of all treatment procedures and products