Customer Success Consultant

2 weeks ago


Pretoria, Gauteng, South Africa Strategicdimensions Full time

The Customer Success Consultant will play a critical role in ensuring that our clients achieve their desired outcomes while using our products and services.

This role involves building strong relationships with customers, understanding their needs, and helping them maximise the value they get from our offerings.


About Strategic Dimensions Strategic Dimensions is a premier technology advisory firm that specialises in delivering bespoke business solutions aligned with client organisational strategies across various geographical regions and industries.

At the core of our services is the utilisation of state-of-the-art technology, enabling our team of highly skilled professionals to empower organisations in embracing the benefits of modern technology for driving innovation and maximising growth.


Our vision at Strategic Dimensions is to act as a catalyst of change, inspiring sustainable innovation across the African landscape.

We are dedicated to creating innovative solutions that add meaningful value to our customers and the world.

Our approach combines the latest ideas and technologies, allowing us to develop impactful solutions that unlock lasting and sustainable progress.


With a proven track record of aiding our customers in growth and success, we offer personalised solutions and expert guidance.

Our services encompass a broad range including business advisory, digital transformation, and enterprise solutions.

Each service is designed to help companies of all sizes navigate today's business challenges and opportunities, leverage the power of technology, and achieve their goals.


At Strategic Dimensions, we are committed to:
Providing precisely tailored business solutions across multiple industries and regions.
Harnessing cutting-edge technology to drive innovation and growth.
Being a catalyst for sustainable change and innovation in the African landscape.
Creating value-driven, innovative solutions for our customers and the world.
Helping our customers grow and succeed with our expert solutions and guidance.

For more information, visit us at

Key Responsibilities:
Develop and maintain strong relationships with customers.
Understand customer goals and align our services to meet these objectives.
Conduct regular check-ins and account reviews to ensure customer satisfaction.
Identify upsell and cross-sell opportunities within the customer base.
Collaborate with the sales and product teams to improve customer experience.
Provide feedback to the product team based on customer input.
Handle customer queries and resolve issues in a timely manner.
QualificationsBachelor's degree in Business, , Marketing, Communications, or a related field.
Proven experience in a customer success, account management, or client service role.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a customer-focused attitude.
Ability to work independently and as part of a team.
Familiarity with CRM software and account management practices.#J-18808-Ljbffr
  • Customer Success

    2 weeks ago


    Pretoria, Gauteng, South Africa Traild Pty Ltd Full time

    TRAILD: Who are we? TRAILD is a high-growth SaaS company that Streamlines, Automates and Protects businesses from fraud, errors and mistakes. Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and Epicor to help clients make their AP process more efficient and secure. We have a rapidly growing...


  • Pretoria, Gauteng, South Africa Hi-Tech Recruitment Full time

    Gauteng, Gauteng**R R Monthly Cost To CompanyCustomer Success ManagerGo getter and ready for a new challenge?Duties***- Increase customer loyalty/stickiness.***: - Offer our own high-margin professional services.***: - Differentiate with new lifecycle offers.***: - Increase incremental revenue with cross-sell/upsell opportunities.***: - Improve renewal rates...


  • Pretoria, Gauteng, South Africa Thomas International UK Limited Full time

    About the CompanyThomas International are a leading global talent assessment platform provider. For 40 years, we have been using our suite of scientifically valid psychometric assessments and in-house training portfolio to provide technology driven solutions to ensure our clients recruit, develop, manage and engage their workforce as effectively as possible....


  • Pretoria, Gauteng, South Africa Kontak Recruitment SA Full time

    Gauteng, Gauteng - Marketing/Public RelationsCustomer Success Manager (JB3107)Salary: R to R a month (Depending on Experience)Duration: PermanentVacancy Close Date: 25 May 2023An international company that helps B2B companies build communities around their target customers is looking for a Customer Success Manager. They organise podcasts, meetups (small...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    BeBee Professionals is looking for a Virtual Customer Success Associate to join our team in Vereeniging.The successful candidate will be responsible for providing customer service and technical support to our customers. This includes responding to customer inquiries, troubleshooting customer issues, and providing product information.The ideal candidate...


  • Pretoria, Gauteng, South Africa Customer Loyalty Consultants Full time

    CLC is currently recruiting for a VAPS Claims Consultant to join our Claims Department.Job Purpose and Overview: The purpose is the effective claims handling and settlement of VAPS claims. Ensure efficient service levels to internal and external clients. These duties include accurately reserving a claim, reviewing insurance policies to determine cover,...


  • Pretoria, Gauteng, South Africa Ibm Full time

    IntroductionA Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realise the value of their existing IBM products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. It means being a trusted strategic advisor to some of the world's most transformational...


  • Pretoria, Gauteng, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    Gauteng, Tshwane (Pretoria)**CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently recruiting for a...

  • Sales Consultant

    2 weeks ago


    Pretoria, Gauteng, South Africa CSX Customer Services (Pty) Ltd. Full time

    Sales ConsultantNew positions opening: Bloemfontein based FS and NCPretoria based- including Brits, Rustenburg and MafikengJHB based - including Potch KlerksdorpEast Londen based - cover the whole ECPosition SummaryThe Sales Consultant is responsible for achieving sales in an assigned territory. You will be responsible for proactively selling Peleman...


  • Pretoria, Gauteng, South Africa Würth Full time

    Würth South Africa Co. (Pty) Ltd, is actively looking for a talented, vibrant, highly motivated and disciplined Customer Sales Consultant who will represent the company as a brand ambassador and offer sales services to our customers.JOB REQUIREMENTSSales territory Midrand (GP)Area of residence – Midrand (GP)Minimum of 2 years sales experience in a...


  • Pretoria, Gauteng, South Africa Sydsen Full time

    Our client in the Automotive Industry is looking to employ aCustomer Care Consultant / Accessories Sales Executive to join their team.Brief Job Description: Selling vehicle accessories and other valueadded services either immediately after the vehicle is sold or after some time post the sale of the vehicle.Personal Attributes: Detailed knowledge of...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    beBee Professionals is looking for a Client Success Specialist to join our team in Vereeniging. The successful candidate will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met in a timely and efficient manner.The ideal candidate should have a minimum of 3 years of customer service experience,...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    Job Offer: Client Success SpecialistbeBee Professionals is looking for a Client Success Specialist to join our team in Pretoria. The successful candidate will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and that their experience with beBee Professionals is positive.The ideal candidate should...


  • Pretoria, Gauteng, South Africa LCC Marketing Full time

    LCC Marketing has become the leading destination in the sales and marketing sector. We put our clients at the heart of everything we do and enjoy creating a personal and fun working environment. Following great success in the industry we are looking to offer any top-notch individuals the chance for a stable career with great earning and learning potential to...


  • Pretoria, Gauteng, South Africa Black Pen Recruitment Full time

    German Speaking Customer Service ConsultantOur client is a young, dynamic team who integrates seamlessly into the structures of their customers. Through flexibility and dynamism, they offer scalability for companies and start-ups at every stage. Through a broad-based leadership team, they offer first-class expertise in many areas including sales, legal tech,...

  • Sales Consultant

    2 weeks ago


    Pretoria, Gauteng, South Africa Core Group Full time

    iStore Sales ConsultantiStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.We are looking for tech savvy,...

  • SAP EWM Consultant

    4 weeks ago


    Pretoria, Gauteng, South Africa SabenzaIT Full time

    Ready to accelerate your career? We are looking for an SAP EWM Consultant to join the automotive dream team. If you are fuelled by a love for technology and have a knack for keeping systems running smoothly, apply today and let us race toward success together Essential skills requirements:At least 3 years' experience in SAP EWM as a functional IT consultant...

  • SAP EWM Consultant

    2 months ago


    Pretoria, Gauteng, South Africa SabenzaIT Full time

    Ready to accelerate your career? We are looking for an SAP EWM Consultant to join the automotive dream team. If you are fuelled by a love for technology and have a knack for keeping systems running smoothly, apply today and let us race toward success together Essential skills requirements:At least 3 years' experience in SAP EWM as a functional IT consultant...

  • SAP EWM Consultant

    4 weeks ago


    Pretoria, Gauteng, South Africa SabenzaIT Full time

    Our client is a leading player in the automotive industry, committed to delivering cutting-edge solutions and driving innovation. With a global presence, we are dedicated to providing excellence in our products and services. As we continue to expand, we are seeking a talented SAP EWM Consultant to join our dynamic team and contribute to our success. We are...

  • SAP EWM Consultant

    1 month ago


    Pretoria, Gauteng, South Africa SabenzaIT Full time

    Our client is a leading player in the automotive industry, committed to delivering cutting-edge solutions and driving innovation. With a global presence, we are dedicated to providing excellence in our products and services. As we continue to expand, we are seeking a talented SAP EWM Consultant to join our dynamic team and contribute to our success. We are...