Client Relations Representative and Training

2 weeks ago

Cape Town, Western Cape, South Africa People Mind Consulting Full time

Duties and Responsibilities:

Training

  • Provide training on the inhouse company products (in person, on site & virtual).
  • Provide onthejob training and client support.
  • Support in the planning, scheduling, and organizing of training courses.
  • Presenting approved training material in a professional manner to strive for competency of students.
  • Support in the documenting and maintenance of a training management system.
  • Compile customized training material where required.
  • Support content team with training material.

Client Relations

  • Build and maintain positive client and industry relationships.
  • Scheduling of client interactions aligned with client monetary and strategic priority.
  • Facilitating structured interactions with allocated clients in line with specified procedures and outcomes.
  • Input in the design of the Client Retention strategy and ensuring the strategy is followed and implemented.
  • Administrative coordination of allocated Client Cancellations.
  • Continuous understanding of new product features through structured methods.
  • Business Analysis at existing clients to enable retention and upselling.
  • Ensure invoicing takes place correctly and on time on all new deals concluded.
  • Ensure changes to invoicing are documented in line with departmental policies.

Requirements & Skills

  • Wellpresented and confident;
  • Excellent communication and interpersonal communication skills;
  • Positive attitude;
  • High level of computer literacy with proficiency in Word, Excel, PowerPoint;
  • Good knowledge and working experience on Windows Outlook and Internet;
  • Passion for training and skills development on all levels;
  • Report writing;
  • Fluent in English;
  • Effective planning, organising and time management skills;
  • Attention to detail;
  • Ability to work with minimum supervision;
  • Ability to travel locally and internationally;
  • Client Relations experience (within the Risk & Security industry will be advantageous);
  • Ability to understand client requirements and translate into a solution;

Experience & Qualifications

  • Minimum Grade 12 Certificate;
  • Relevant Degree or qualification will be advantageous;
  • Experience in training and skills development;
  • Experience in customer service or client relations;
  • Driver's License;
  • Own Vehicle.

Pay:
R16 000,00 - R24 000,00 per month

  • Training Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    Our client in Cape Town is looking for a Training Manager to join their fast-growing team.The primary role of the job is to manage and process trainers and training leads aligned to the process.Essential Functions:Coach and mentor process trainersFacilitate training classes as neededAdminister Training Needs Analysis, and come up with action plans to address...

  • Creative Producer

    2 weeks ago

    Cape Town, Western Cape, South Africa Company Representative Full time

    Our company is seeking a talented and responsible male to fill the role of Company Representative for working with investors and creating video content about our organization.Requirements:Gender: MaleAge: 30-40 years oldEthnicity: Australian, European, Korean, or Japanese (not critical)Language: Excellent English proficiencyAppearance: Not importantLocation:...

  • Industrial Relations Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa Robertson and Caine Full time

    Reporting to the Industrial Relations Specialist, you will fulfil the role of supporting the Industrial Relations Specialist and to contribute to the achievement of the strategic goals of the Industrial Relations Department. To effectively promote the interests of the company as well as its employees, by assisting with the implementation of industrial...

  • Client Relations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Zerog - Ai In Aviation Full time

    Business Development – Client Relations / We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities. The main responsibilities of the...

  • Italian Customer Sales and Service Representative

    2 weeks ago

    Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    Our client based in Cape Town, South Africa, is looking to recruit an experienced Italian Speaking Customer Sales and Service Representative to join their ever-expanding organisation, servicing a prestigious airline brand.If you are career driven and looking to grow your international experience, this is a perfect opportunity for youYour Role as CSSR:Work...

  • German Customer Sales and Service Representative

    2 weeks ago

    Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative to join their ever-expanding organisation, servicing a prestigious airline brand.If you are career driven and looking to grow your international experience, this is a perfect opportunity for youYour Role as CSSR:Service...

  • Client Relations Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa Banxso ™ Full time

    JOB SPECIFICATION:CLIENT RELATIONS OFFICERJOB SUMMARY:The Client Relations Officer serves as a liaison between clients and Banxso, through collaboration with internal departments to ensure that Banxso meets and exceeds its clients' needs by creating, nurturing, and maintaining strong positive relationships between Banxso and its Clients.This role plays a...

  • Client Relations Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa Banxso Full time

    JOB SPECIFICATION: CLIENT RELATIONS OFFICERJOB SUMMARY: The Client Relations Officer serves as a liaison between clients and Banxso, through collaboration with internal departments to ensure that Banxso meets and exceeds its clients' needs by creating, nurturing, and maintaining strong positive relationships between Banxso and its Clients. This role plays a...

  • Training Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa Robertson and Caine Full time

    Operational Excellence Set up and comanage the SDC at the relevant factory / factories Identify training and development needs on the lines / within departments by conducting Skills Audits and regular consultations with Factory / Department / Line Managers; Develop the Skills Matrix for the lines/departments; Develop and maintain a Training Plan based on the...

  • Client Relations Consultant

    2 weeks ago

    Cape Town, Western Cape, South Africa Sable International Full time

    Sable International Forex SA is a foreign exchange intermediary offering foreign exchange and exchange control services to companies and private clients. We're recruiting for a Client Relations Consultant. If you are energetic, ambitious, enjoy interacting with clients and looking to develop your career we offer a dynamic and challenging environment where we...

  • Advisor: Human Resources, Labour Relations

    2 weeks ago

    Cape Town, Western Cape, South Africa Ditshaba Full time

    ROLE OVERVIEWReporting to theSenior Advisor: HR, LR & Dispute Resolution, this role will provide generalist HR advice and support and monitor legislative, policy, and procedural compliance in municipalities to strengthen the institutional capacity and governance in municipalities, to address municipal and capacity challenges, and also to coordinate skills...

  • Client Relations Consultant/ Customer Care

    2 weeks ago

    Cape Town, Western Cape, South Africa Kontak Recruitment SA Full time

    City Centre, Cape Town, Western Cape - SalesClient Relations Consultant/ Customer Care (JB3367)City Centre, Cape TownR R18 000 CTC per monthDuration: Permanent Global company requires a professional Client Relations Consultant with at least 8 months relevant experience within the corporate sector._ Join a dynamic and diverse team and gain exposure to the...

  • Client Services Representative

    2 weeks ago

    Cape Town, Western Cape, South Africa Unique Personnel Full time

    Job Number 71919Job Type PermanentJob Title Client Services RepresentativeComputer Skills MS OfficeIndustry Transportation LogisticsCity Cape TownProvince Western CapeClient Liaison Liaise with client continuously and in a proactive manner regarding shipment events. Attempt to seek extended business from existing clients and referrals. Present the company as...

  • Client Relations Consultant

    2 weeks ago

    Cape Town, Western Cape, South Africa Robertson Bell Full time

    Client Relations ConsultantFully RemoteAbout Robertson Bell:Robertson Bell are a specialist Finance recruitment agency for the not for profit and wider public sector based in the UK. We have an ambitious growth plan to grow our team of consultants to 60 within the next 2 years, so the time to join us could not be better for your own personal career...

  • Advisor - Human Resources, Labour Relations and

    2 weeks ago

    Cape Town, Western Cape, South Africa Secondments Recruitment Full time

    Job Advert Summary:Reporting to the Senior Advisor: HR, LR & Dispute Resolution, this role will provide generalist HR advice and support and monitor legislative, policy and procedural compliance in municipalities to strengthen the institutional capacity and governance in municipalities, to address municipal and capacity challenges and also to coordinate...

  • Sales and Client Service Representative

    2 weeks ago

    Cape Town, Western Cape, South Africa RPC Placements Full time

    Northern Suburbs - Cape Town External Sales and Client Relationship Representative with a technical background to join our Client in the Agri Industry. In this role, you will be responsible for maintaining strong relationships with existing clients, identify new sales opportunities and ensure a high level of client satisfaction.Requirements:Proven experience...

  • Operations Training Team Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa Teleperformance South Africa Full time

    Job Summary/OverviewThe Operations Training Lead helps the organization by developing, facilitating and supervising training programs for employees. They assess the needs of a business, implement training and development plans, and facilitate a wide variety of training programs that enhance the effectiveness of the workforce. Training Team Leaders work to...

  • Freelance Training Facilitator

    2 weeks ago

    Cape Town, Western Cape, South Africa Pinpoint Health and Safety Full time

    Job Title: Freelance Training Facilitator - Construction IndustryCompany: Pinpoint Health and SafetyLocation: Western Cape Region, South AfricaJob Type: FreelanceAbout Us:Pinpoint Group is registered & accredited with the Construction Education Training Authority (CETA), South African Qualification Authority, and Department of Labour. We provide accredited...

  • Representative - Enterprise Client Service

    2 weeks ago

    Cape Town, Western Cape, South Africa MTN Full time

    Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)Task Complexity:Query and service request management Regular and frequent updates to clients as per standard operating procedures (SOP) Identify and understand customer engagement trends and tailor communications and feedback to suit these preferences Assist clients with...

  • Technical Sales Representative

    2 weeks ago

    Cape Town, Western Cape, South Africa Mr Bolt and Nut Full time

    Job Title: Technical Sales Rep - FastenersLocation: Cape TownJoin our dynamic team We're a leading fastener supplier in Cape Town, seeking a Technical Sales Representative to contribute to our success.Responsibilities:Cultivate relationships in the engineering and industrial sectors.Tailor fastener solutions to meet client needs.Collaborate with the sales...