Senior Manager, Supplier Contract Management

1 week ago


Johannesburg, Gauteng, South Africa Augment and Recruit Full time

Purpose of the Role:

Responsible for Tactical/Operational and or Strategic Supplier relationship management. Including amongst others managing relationships between business (tactical/operational and strategic units) and suppliers as well as supplier performance. Ensuring that suppliers deliver against contractual SLAs and requirements of business units in achieving objectives. Managing escalations/disputes between Suppliers and Business users.

Duties and Responsibilities:

-
Tactical/ Operational supplier relationship management_

  • Ensure supplier execution against SLAs/ operational requirements (between regions and suppliers) and monitoring and improving performance
  • Management frameworks of contracts
  • Manage poor performance of suppliers using remedial actions/ plans and or contractual mechanism, e.g. penalties
  • Ensure and facilitate equal work allocation to suppliers by engaging both operations and Suppliers
  • Determine and monitor execution capabilities of suppliers by tracking capacity, working with suppliers to increase capacity as required by operations
  • Facilitate continuous engagement with Suppliers and become a single point of contact for Suppliers on all contractual issues
  • Dispute resolution
  • Manage team
-
Strategic supplier relationship management_

  • In line with the defined procurement strategy, manages the identification, classification and categorisation of suppliers
  • Is responsible for supplier relationship management and performance management
  • Executes supplier development activities
  • Identifies and recommends supplier innovations, value release initiatives and manages implementation, and track benefits
  • Assesses and defines the supplier risk management plan and mitigation actions
-
Manages internal customer relationships_

  • Supports the management of internal client feedback and query resolution on supplier performance
  • Administers periodic surveys to measure customer feedback for continuous improvement
  • Within the framework of the cross functional sourcing and supplier development teams, closely develops and manages the relationship with internal clients
  • Improves and reinforces procurement's profile and recognition within the internal customer community
  • Acts as a source of expert market knowledge, insight and advice to customers
-
Manages contract compliance and payment terms as per the company's policies_

  • Closely monitors contract compliance and flags areas of noncompliance for corrective action
  • Identifies methods for optimising user compliance and customer satisfaction
  • Manages all administration relate to suppliers including in instance payments, reporting and contractual compliance
-
Manages people performance and development_

  • Manages the performance, development and implementation of his/her teams learning and growth plans and provides coaching and mentoring to ensure ongoing learning and development
  • Provides comprehensive advice, insights, guidance and service on best practice procurement and SRM
-
Strategic and adhoc_

  • Ensure process and systems were applicable are designed and implemented to increases efficiencies
  • Where required enter into strategic contract development in conjunction with key stakeholders through to negotiations
  • Facilitate all contract improvements and ensure contracts are aligned to strategic and operational requirements

Desired Qualification:

  • Relevant 3year degree/diploma. MBA will be an added advantage
  • A CIPS level 6 Certification preferable or equivalent

Desired Experience:

  • 9 Years relevant experience, of which at least 3 years at management level is preferable
  • Must have a good understanding of the ICT industry, with a focus on the Telecommunications market, trends and developments
  • Experience in the ICT sourcing environment with large scale sourcing projects exposure
  • Knowledge and experience in medium to complex negotiations, contracts management, business finance and strategic cost management
  • An understanding of ICT sector guides and B-BBEE codes

Skills and Attributes:

  • Spend and Demand Analysis
  • Drafting of Scope of Work
  • Supply Market and Competitor Analysis
  • Value Chain and Total Cost Analysis
  • Strategic Category Management
  • Value Identification
  • Tendering
  • Contracting/Legal
  • Reporting and Procurement Controlling
  • Procurement Applications and MDM
  • Operational Contract Management
  • Supplier Relationship Procure to Pay
  • Spot Buy eSourcing

Education:

  • Bachelors (required)

Experience:

Supply Chain Management: 7 years (required)

License/Certification:

  • CIPS Level 6 qualification? (required)
Application Deadline: 2024/04/30

Expected Start Date: 2024/05/01

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