Collections Officer

1 week ago


Johannesburg, Gauteng, South Africa Bayport Financial Services Full time

The purpose of the role is to facilitate telephonic payment arrangements in a call centre environment to maximise collections on the allocated portfolio.

This includes the establishing of right party contact; information share with the customers as to the status of the account and to negotiate a suitable payment arrangement.

The Collections officer will update all interactions and outcomes on the relevant system and ensure that data quality is maintained by updating critical information as required.


EDUCATION

MINIMUM QUALIFICATIONS

  • Matric or equivalent

EXPERIENCE AND KNOWLEDGE

MINIMUM REQUIREMENTS

  • 12 months collections experience in a call centre environment
  • Computer Skills
  • Ability to read, write and speak fluent English

DESIRED REQUIREMENTS

  • Ability to maintain composure with difficult or irate customers.
  • Excellent negotiation skills
  • Exposure to a dialer related environment will be an advantage.
  • Solutions Driven
  • Ability to meet department's attendance standards within shift based working hours.
  • Ability to work independently and maintain accuracy (attention to detail)
  • Excellent Communication skills both written and verbal

OTHER REQUIREMENTS

  • Ability to prioritise and multi task
  • Basic Maths skills ( addition, subtraction, multiplication, division, percentages)
  • Customer Services oriented


  • Johannesburg, Gauteng, South Africa 1001 Absa Bank Full time

    Collections Inbound Outbound Officer page is loaded Collections Inbound Outbound Officer Apply remote type Hybrid locations Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id R Empowering Africa's tomorrow, story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Are you an enthusiastic high performer, looking to advance your career in debt collection? Then this opportunity is for youJob DescriptionA fast-growing Bank is looking for an experienced, target driven debt collector to join them on a 3-months contract.DutiesCandidate will be responsible for making late-stage credit card collections. RequirementsMust have...


  • Johannesburg, Gauteng, South Africa Respublica Student Living Full time

    The main purpose of the role is to take primary responsibility for the collection of rent from Direct Lets students and to follow up on all overdue rent to ensure that all income owing to the company is collected and appropriately allocated. Ensure that the collections policy (incl. legal) is consistently applied.Assist head office with the allocation of...


  • Johannesburg, Gauteng, South Africa Six Sense Full time

    Gauteng, JHB - Northern Suburbs Annually Cost To Company (Market related)A well-established law firm is seeking to appoint a Collection SecretaryTo provide administrative, secretarial and debt collection services and assistance to the Collections division in line with client Service Level Agreements andbusiness requirements ensuring collections and fee...


  • Johannesburg, Gauteng, South Africa Fidelity Services Group Full time

    Job Title: Collections SpecialistLocation: NationalJob Summary:Responsibilities: Contact clients to follow up on outstanding payments and arrange payment plans Review and analyze account balances to identify delinquent accounts Negotiate payment terms to ensure timely collection of debts Maintain accurate and uptodate records of all collection activities...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    The role of a collections specialist is to serve as the liaison between the creditors and consumers of a company. In charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.- Responsible for resolving overdue bills and collecting payments from those who owe. Credit and...


  • Johannesburg, Gauteng, South Africa Mimecast Full time

    Collections SpecialistWe're your dream finance teamWe are looking for a Collections Specialist who will be responsible for facilitating the communication and relationship building necessary to collect the invoices due from client within specified payment terms. You will actively manage a list of customer accounts to ensure payment is received on time. This...


  • Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe purpose...


  • Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe...

  • Collections Manager

    1 week ago


    Johannesburg, Gauteng, South Africa RetailNext Full time

    RetailNext?RetailNext provides e-commerce style analytics to physical retailers enabling them to best understand shoppers behavior within their stores. Using our proprietary IoT sensor, Aurora, we collect billions of data points everyday from shoppers in over 100+ countries around the world. Ultimately, the data we provide to retailers helps them to make the...


  • Johannesburg, Gauteng, South Africa Talent Evolution Full time

    Responsibilities: Efficient management of allocated cases from start to finish. Conducting effective debtor research and preparing cases accurately. Achieving right party contact using a comprehensive set of search engines / tools and support services. Implement effective negotiation for collection and / resolution of debt and tailoring your collection...


  • Johannesburg, Gauteng, South Africa Synergycontactcentre Full time

    To instill and drive exceptionalteam performance culture by actively inspiring and motivating the team to paymentgoals. The work environment is fast-paced, and the team leader often moves fromone task to another, answering questions, holding meetings, coaching &training collectors, and acting as an encouraging voice.NB :Please note that this is a NIGHTSHIFT...


  • Johannesburg, Gauteng, South Africa Danone Full time

    Short Intro and About the Job The Snr Collections Specialist is accountable and is a single/first point of contact for collection process of customer accounts. The Snr Collections Specialist works closely with the appropriate individuals at the customer and within Danone (Sales, OTC OM, Finance, to resolve all issues. About You Qualification...


  • Johannesburg, Gauteng, South Africa Danone Full time

    About the job The Snr Collections Specialist is accountable and is a single/first point of contact for collection process of customer accounts. The Snr Collections Specialist works closely with the appropriate individuals at the customer and within Danone (Sales, OTC OM, Finance, etc.) to resolve all issues.About youQualification required: Matric Credit...


  • Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryDeliver...

  • Collections Manager

    1 week ago


    Johannesburg, Gauteng, South Africa Bridgement Full time

    Location: JohannesburgJob level: MidType: PermanentAbout BridgementBridgement is breaking down the barriers to access funding for small businesses across South Africa. Traditional loans from banks and other lenders have a slow application process, have strict criteria, require a lot of documentation, and inflexible terms. In contrast, we use tech and data...


  • Johannesburg, Gauteng, South Africa Alfa Laval Full time

    Job DescriptionVacancy for Credit & Collections InternFinance Shared Service in the South Africa is looking for an exceptional Credit & Collections Intern to be based in our office in Isando, Kempton Park.About the Company:The position / About the Job:In this job the Unit Manager - Finance & Support Intern would be responsible for:Key Tasks and...


  • Johannesburg, Gauteng, South Africa Nimble Group Full time

    Reporting to: Operations ManagerJob Purpose: To manage the collections, productivity and administrative performance of the Collections Agents against set targetsLocation: Sandton, JHBKEY PERFORMANCE AREAS:Under the management / direction of the Operations Manager, the Team Manager will have the following responsibilities (including but not limited...


  • Johannesburg, Gauteng, South Africa Macdonald & Company Full time

    Location:JohannesburgSalary:480,000Job Type:PermanentReference:69920Job Summary: Are you ready to be part of a well-established development powerhouse in Johannesburg's inner-city?Our client has a long history of success in the Johannesburg CBD and boasts an impressive retail, commercial & mixed-use portfolio consisting of more than 40 buildings. They have...


  • Johannesburg, Gauteng, South Africa Alfa Laval Full time

    Description Vacancy for Credit & Collections Intern Finance Shared Service in the South Africa is looking for an exceptional Credit & Collections Intern to be based in our office in Isando, Kempton Park. About the Company : Alfa Laval Africa has a strong ambition to become world-class in terms of service, quality and delivering superior customer...