Change Manager I Digital Projects I Contract

2 weeks ago

Johannesburg, Gauteng, South Africa IQbusiness South Africa Full time

We are looking for a Change Manager that is available immediately to join our People Advisory team on a contract basis.

About you and the skills we are looking for:

You are able to support communication efforts and enable the design, development, delivery and management of key communications as well as assess the change impact.

You have a passion for conducting impact analyses, assess change readiness, and identify key stakeholders as well as support training efforts.

You are able to provide input, document requirements, and support the design and delivery of training programs.

Responsibilities:

Complete change management assessments
Identify, analyze and prepare risk mitigation tactics
Identify and manage anticipated and persistent resistance
Consult and coach project teams
Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan
Support and engage senior leaders
Coach people managers and supervisors
Coordinate efforts with other specialists
Integrate change management activities into the project plan
Evaluate and ensure user readiness
Manage stakeholders
Track and report issues
Define and measure success metrics and monitor change progress

Competencies
Solid understanding of how people go through a change and the change process
Experience with and knowledge of change management principles, methodologies and tools
Exceptional communication skills, both written and verbal
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences
Ability to establish and maintain strong relationships
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Resilient and tenacious with a propensity to persevere
Forward looking with a holistic approach
Organized with a natural inclination for planning strategy and tactics
Problem solving and root-cause identification skills
Able to work effectively at all levels of an organization
Must be a team player and able to work collaboratively with and through others
Acute business acumen and understanding of organizational issues and challenges
Familiarity with project management approaches, tools and phases of the project lifecycle
Experience with large-scale organizational change efforts
PROSCI/ADKAR change management certification or designation desired

In Addition, you must:

Have a proven track record in facilitating multiple, technical programme/project streams, simultaneously, with various inter-dependencies
Have the ability to adapt to alter methodology wherever the programme/project may be in its life-cycle
Possess the skills to adapt to, understand and respect the culture and foster an environment which allows for collaborative team-effort between the various stakeholders of the programme/project, thereby eliminating unnecessary escalations (where possible) and improving the team morale
Be proactive in providing in mitigating risks and providing solutions by communicating to through the correct project channels
In the event of uncertainty, consult with the Programme/Project Manager before engaging with stakeholders outside the immediate project

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