Automotive I

1 week ago


Johannesburg, Gauteng, South Africa Ingenious Personnel Full time
This position aims to enforce best administrative practices across telematics and fleet management systems.

It involves driving strategic development goals, maintaining customer-oriented service, and aligning actions with the company's vision within the administrator support division.


Key Responsibilities:

  • Provide support and maintain sustainable relationships with Equipment customers.
  • Collaborate closely with customer operations to ensure effective resolution of enquiries and queries, aligning with customer expectations.
  • Ensure the highest levels of customer experience and satisfaction are consistently achieved.
  • Meet all customer expectations and deliverables, particularly concerning valueadded services.
  • Gather customer intelligence by comprehensively understanding their business, key drivers, plans, concerns, and perceptions of Equipment as a preferred supplier.
  • Proficient understanding of the I-SITE system is essential.
  • Ability to interpret I-SITE fitment guides and instructions effectively.
  • Timely resolution of customer telematics issues, whether I-SITE or FMX related.
  • Actively listen to and address I-SITE or FMX complaints, ensuring necessary actions are taken for resolution and machine reporting.
  • Support Sales departments in the activation process for I-SITE and/or FMX at customer sites.
  • Skillfully engage customers to gather necessary user and driver details for activation.
  • Collaborate with Aftermarket PSR and Managers regarding 0% Utilization machines at customer sites.
  • Ensure accuracy of data in the portal, including contact details, machine information, and customer data.
  • Perform precise diagnosis and troubleshooting for equipment breakdowns, particularly in managing abuserelated impacts.

Must have the following:

  • Matric, Grade 12 or equivalent qualification
-
Qualification in IT Computer Sciences, Telematics, Customer Services, prerequisite for this role. Autoline, CRM databases, other ERP Systems advantageous.

  • Minimum length of experience in Telematics, Vehicle tracking, Fleet management systems 3 years and over.
-
Autoline Experience is a key requirement for this role.

  • Experience in MHE Industry preferred but not essential.
  • Microsoft Office Competence, Word, Excel, Power Point, a prerequisite
-
Understanding the overall telematics ecosystem with a focus on accelerating customer success, business growth, and driving product adoption
:

  • Demonstrate expert knowledge across customer audiences, targeting, and marketing business value adds. Driver's License Code
  • Monitor and advise on machine operational functionality on the web portal
-
Ability to carry out job costing through Autoline for site based account
:

-
Demonstrated experience in managing web portals related to Telemetry and Telematics.

Education:

  • Certificate (preferred)


  • Johannesburg, Gauteng, South Africa Auto24 Full time

    We are one of the main platforms for buying and selling used vehicles in Africa. As a dynamic technology company, we are revolutionizing the automotive industry with our young and dynamic trusted brands, meeting the needs of African used car consumers today. Grow personally and shape the future of African automotive trade with usSince its creation, we have...


  • Johannesburg, Gauteng, South Africa AUTO24 Full time

    We are one of the main platforms for buying and selling used vehicles in Africa. As a dynamic technology company, we are revolutionizing the automotive industry with our young and dynamic trusted brands, meeting the needs of African used car consumers today. Grow personally and shape the future of African automotive trade with usSince its creation, we have...


  • Johannesburg, Gauteng, South Africa GAP Consulting Full time

    Gauteng, JHB - Northern Suburbs Motor Retail Admin Dept Market Related | Negotiable Job ref: FNI000163/MCVV Vacancy type: PermanentSHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Junior Finance and Insurance Business ManagerMinimum Requirements Minimum 2 Years' Experience in a similar role with a proven Track Record Must be able to...


  • Johannesburg, Gauteng, South Africa GAP Consulting Full time

    Gauteng, JHB - Eastern Suburbs Commercial Vehicles Admin Dept; Motor Retail Admin Dept Market Related | Negotiable Job ref: FNI000359/MCVV Vacancy type: PermanentSHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Commercial Finance and Insurance Business ManagerMinimum Requirements Minimum 3 Years' Experience in a similar role with a...


  • Johannesburg, Gauteng, South Africa PRR Recruitment Services Full time

    To sell Lightstone's Auto solutions, attend to all related customer requirements and conduct training for customers in respect of thesoftware and solutionsQualifications/ Requirements Matric Motor retail experience NCA accredited Valid drivers' license and own reliable transport F&I experience advantageous Signio knowledge advantageousExperience - Sales...


  • Johannesburg, Gauteng, South Africa GAP Consulting Full time

    Gauteng, JHB - Northern Suburbs Motor Retail Admin Dept; Motorcycles Admin Dept Market Related | Negotiable Job ref: FNI000356/MCVV Vacancy type: PermanentSHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Motorcycle Finance and Insurance Business ManagerMinimum Requirements Minimum 3 Years' Experience in a similar role with a proven...


  • Johannesburg, Gauteng, South Africa GAP Consulting Full time

    Gauteng, JHB - Eastern Suburbs Motor Retail Admin Dept Market Related | Negotiable Job ref: FNI000051/MCVV Vacancy type: PermanentSHIFTINTOHIGHCAREER to an established and highly successful Franchised Dealership who requires the services of a Dealership Finance and Insurance Business ManagerMinimum Requirements Must be able to handle an average of 35 New and...


  • Johannesburg, Gauteng, South Africa GAP Consulting Full time

    Gauteng, JHB - Eastern Suburbs Motor Retail Admin Dept R R 55 000 Job ref: WP012739/JB Vacancy type: PermanentSHIFTINTOHIGHCAREER to an established and highly successful Independent Group who requires the services of a Dealership Finance and Insurance Business ManagerMinimum Requirements Must be able to handle an average of 40 PreOwned units per month Must...


  • Johannesburg, Gauteng, South Africa GAP Consulting Full time

    Gauteng, JHB - Northern Suburbs Motor Retail Admin Dept Market Related | Negotiable Job ref: FNI000091/MCVV Vacancy type: PermanentSHIFTINTOHIGHCAREER to an established and highly successful Dealership who requires the services of a Dealership Finance and Insurance Business ManagerMinimum Requirements Minimum 3 Years' Experience in a similar role with a...


  • Johannesburg, Gauteng, South Africa GAP Consulting Full time

    Gauteng, JHB - Northern Suburbs Motor Retail Admin Dept Market Related | Negotiable Job ref: FNI000068/MCVV Vacancy type: PermanentSHIFTINTOHIGHCAREER to an established and highly successful Franchised Dealership who requires the services of a Dealership Finance and Insurance Business ManagerMinimum Requirements Must be able to handle an average of 30 to 40...


  • Johannesburg, Gauteng, South Africa Babantle Experts Full time

    Responsibilities:Oversee and manage the processing of financing and insurance deals accuratelyComply with local regulations affecting new and used-vehicle and finance departmentsEstablish a program with the sales department to refer all new sales to the F&I departmentProvide training and support to the sales team regarding finance and dealership...

  • Cost Accountant

    1 week ago


    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Do you consider yourself a costing enthusiast? Are you looking for a Cost Accountant role to elevate your finance career? Look no further as I specialise in finance recruitment and I would like to assist you in making the next move in your careerQualification and Experience:Completed BCom or CIMAPostgraduate qualification (Advantageous)Minimum 5 years'...


  • Johannesburg, Gauteng, South Africa GAP Consulting Full time

    Gauteng, JHB - Northern Suburbs Motor Retail Admin Dept Market Related | Negotiable Job ref: FNI000023/MCVV Vacancy type: PermanentSHIFTINTOHIGHCAREER to an established and highly successful Franchised Dealership who requires the services of a Dealership Finance and Insurance Business ManagerMinimum Requirements Must be able to handle an average of 15 to 20...


  • Johannesburg, Gauteng, South Africa GAP Consulting Full time

    Gauteng, JHB - Western Suburbs Motor Retail Admin Dept Market Related | Negotiable Job ref: FNI000102/MCVV Vacancy type: PermanentSHIFTINTOHIGHCAREER to an established and highly successful Dealership who requires the services of a Relief Finance and Insurance Business Manager for a contract periodMinimum Requirements Minimum 3 Years' Experience in a similar...


  • Johannesburg, Gauteng, South Africa Cortez Executive Search (Pty) Ltd Full time

    Identify market opportunities and potential clients / prospects in accordance to DBS ideal client profile for the company while developing and implementing sales strategies to achieve new business sales targets and results Selling of all services nationally including forwarding & clearing of products Secure medium to large size airfreight customers Ability...


  • Johannesburg, Gauteng, South Africa Select Motor Recruitment Full time

    Job summary:Duties:To achieve or exceed sales targets with the assistance of a sales teamReport to the Dealer PrincipalTo assist the sales team - deal building and deal closingTo ensure the customer is aware of all available accessories and extended warrantiesTo ensure all avenues of finance are explored to provide the customer with best finance facilitiesTo...


  • Johannesburg, Gauteng, South Africa Select Motor Recruitment Full time

    KEY FUNCTIONSReport to the Finance and Insurance ManagerAssist with Business development by cold calling and arranging finance for possible new dealsCompliance orientedDo contracts on XperteckSecuring files- digital and hard copiesPass compliance audits monthly and quarterly by Insurancewise and MoonstoneYearly training to stay compliant with regulations (18...


  • Johannesburg, Gauteng, South Africa Select Motor Recruitment Full time

    DUTIESRecruits, trains, motivates, counsels and monitors the performance of New vehicle sales departmentDirects and schedules the activities of all department employees, ensuring proper staffing at all timesForecasts goals and objectives for sales, gross and key expenses on a monthly and annual basisPrepares an administers an annual operating budget for the...


  • Johannesburg, Gauteng, South Africa MoToRecuit Full time

    #DriveYourCareerForward by working for this unique vehicle brand.Our client is looking to drive your career forward and seeking a dynamic and results-driven New Car Sales Manager to join their sales team.If you have excellent leadership skills and enjoy leading a sales team, driving sales initiatives, and ensuring exceptional customer service, and have a...

  • Head of Purchasing

    1 week ago


    Johannesburg, Gauteng, South Africa Volvo Group Full time

    South AfricaPosition DescriptionAre you engaged in your work, professional in everything you do and prepared to go that extra mile? If yes - then the Volvo Group Trucks Purchasing (GTP) is the right place for you. GTP provides competitive advantages to the Volvo Group by selecting high performing suppliers to deliver the best possible products & services...