Hotel Sales Executive

2 weeks ago

Johannesburg, Gauteng, South Africa Orion Group Full time

Are you a passionate and results-driven individual with a knack for hospitality sales? Do you possess excellent communication skills and a proven track record of driving revenue growth in the hotel industry? If so, we have an exciting opportunity for you to join our dynamic team as a Hotel Sales Executive for our beautiful property located in the Northern Drakensburg known as Mont-Aux-Sources Hotel.


Roles and Responsibilities:

  • Develop and implement effective sales strategies to maximize revenue and occupancy rates for the hotel.
  • Identify and target potential clientele to generate new business opportunities.
  • Conduct market research to stay updated with industry trends, competitor activities, and customer preferences.
  • Create and maintain customer loyalty by providing excellent customer service and building strong relationships with clients.
  • Collaborate with the Marketing Manager to create promotional campaigns and materials to attract potential guests.
  • Actively participate in sales meetings, trade shows, and networking events to promote the hotel and represent the company in a professional manner.
  • Manage and maintain a comprehensive database of potential and existing clients.
  • Prepare and present sales reports, forecasts, and budgets to the management team on a regular basis.
  • Achieve set sales targets and contribute to overall organizational growth.
  • Keep abreast of industry standards and continuously develop product knowledge to effectively sell the hotel's offerings.
  • Resolve customer complaints and issues promptly and ensure high customer satisfaction levels.
  • Proactively suggest and implement improvements to sales processes and strategies.

Minimum Qualifications and Experience:

  • Grade 12 or equivalent qualification.
  • A tertiary qualification in Business Administration, Hospitality Management, or a related field (preferred).
  • Proven experience in a similar sales role within the hospitality industry, preferably in a hotel setting.
  • Strong sales and negotiation skills with a track record of meeting or exceeding targets.
  • Excellent communication and interpersonal skills to build rapport with clients and effectively convey information.
  • Customercentric approach with a passion for providing exceptional service.
  • Ability to work independently and collaboratively in a fastpaced, dynamic environment.
  • Organizational and time management skills to effectively prioritize tasks and meet deadlines.
  • Knowledge of market trends, competition, and hotel industry regulations.
  • Flexibility to work during evenings, weekends, and holidays, as required.
  • Valid driver's license, own reliable motor vehicle and the ability to travel as required and be away from home for days at a time.

Note:

The job specification provided above is a general outline and may vary depending on the specific requirements of the hotel and its unique business objectives.

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