Field Operations Assistant

2 weeks ago


Johannesburg, Gauteng, South Africa ADRS DIVERSIFIED SERVICES Full time

The Key Duties of this role entails:
Managing the Administration process for collectors, contracts and driving the collection performance

Ensure customer satisfaction with ADRS Clients in line with Service Level Agreements and client expectations

Ability to provide accurate and detailed reports on collection targets achieved with clear set Action Plans where deadlines and targets missed

Strong ability to prioritise tasks and manage own time to ensure departmental requirements are achieved with the required timeframes

Administration experience with a high level of attention to detail

Leadership skills. At least 1 year experience in managing others, managing performance targets i.e. driving debt collection targets, managing the team's discipline and has the ability to communicate well including report writing and information sharing with management

Call Center or Banking experience advantageous

Strong ability to analyse information with problem-solving skills

Strong ability to work independently and cope well whilst under pressure

Must be deadline driven and achievement orientated

High standard of quality work

Tenacity and personal resilience

Teamwork

Job Type:
Temp to perm

Contract length: 18 months

Pay:
R6 000,00 - R8 000,00 per month

Application Question(s):

  • Do you have at least 6 months experience managing at least 2 employees
  • Do you have good time management skills and are you able to work under pressure?
  • Are you willing and able to work extended hours?
  • Are you available to start immediately?

Language:

  • English, Afrikaans, Zulu, Sotho (preferred)
Application Deadline: 2024/05/31

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