Quality Assurance Team Leader

Quality Assurance Leader - Risk Management Practice, Africa:What can you expect?To create, implement and lead a quality assurance framework that aligns to Client First Principles, ensures high quality of advice to client, and creates best practice in the business. The Quality Assurance leader will drive and be accountable for remediation of findings and for...

Quality Assurance Controller (Pharmaceutical Experience) Home / Jobs / Quality Assurance Controller (Pharmaceutical Experience) Quality Assurance Controller (Pharmaceutical Experience) Quality Assurance Controller (Pharmaceutical Experience) – We are urgently recruiting for a Quality Assurance Controller (must have Pharmaceutical industry experience) to...

Skills: Client ServiceInsuranceQuality AssuranceSalesIndustries: BankingDescription:Accountability:Audit Process Outputs to deliver this accountability:Contract and document individual targets and performance with Quality Assured Team Leader on calls to be audited and evaluated per day as per the evaluation checklist to ensure quality.Provide continuous...

QUALITY ASSURANCE/QUALITY CONTROL Supervisor:- MUST HAVE:Diploma in Food Tech/Biotech/Food & Nutrition OR Analytical Chemistry- 1-2 Years' Relevant experience:- FMCG, Manufacturing Sector experience Essential:Proven ability to Manage, Maintain & Deliver:- Quality Output:- Food Safety Team Coordinator:- Participate in External Audits:- Handling Customer...

About Quantanite: Quantanite is a global leader in the business process outsourcing (BPO) and customer experience (CX) sectors. With a dedicated team spread across four continents, we are committed to delivering innovative solutions and exceptional service to our clients. We are currently seeking a dedicated Quality Assurance Specialist to join our vibrant...

Are you and experience QA Consultant, do you have at least 1yrs experience in the Insurance Industry with the necessary Category A and B1 experience?- Provide quality administration service in respect of Quality Assurance Contribute to implementation of quality assurance process within the call centre. Assess calls and achieve set assessment target. Keep...

Gauteng, Johannesburg Annually Cost To Company (Market related)A well-established short term insurer is seeking to appoint a Quality Assurance SpecialistPerforms complex level proactive (risk) reviews, quality assurance follow-ups, continuous monitoringprojects and general quality assurance support to key stakeholders.QUALIFICATIONS & EXPERIENCE: Bachelor's...

Description Dear Future, Team Leader The role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflow Are you someone who can: Manage costs / expenses within approved budget to achieve cost efficiencies Engage with the customers in a professional way as specified in the service standards and...

Job Classification Job Family Administration, Operations and Facilities Career Stream Operations Leadership Pipeline Manage Others FAIS AffectedJob Purpose To manage and lead a team of administrators in order to facilitate the processing of both internal and external client instructions on behalf of the relevant departmentResponsibilities: Minimise expenses...

Quality Assurance Agent NeededOur company, One Source Direct, is searching for a Quality Assurance Agent on behalf of Zoom Fibre.Main purpose of the job:We require a quality assurance agent who is a professional and responsible for monitoring, inspecting and proposing measures to correct or improve an organization's final products in order to meet...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:We are seeking a Quality Assurance Representative II who will be an integral part of the Quality Assurance team. This associate will play an important role in measuring the quality of Consumer Interactive processes and support all policies, and laws that govern our business. The associate will ensure...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and...

About UsiContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve.We build our solutions around our client's bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our clients.As a...

PURPOSE OF THE ROLEThe Claims Team Leader is responsible for the overall management of the claims team. The duties include, managing, planning, monitoring and reporting. The Claims Team Leader reports to the Manager: PSSPF Claims.The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The...

Job AdvertAt Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised.We're on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our bustling Braamfontein office where you'll work on an exciting international campaign.We...

QUALIFICATIONS & EXPERIENCE: Bachelors degree or recognized 3year undergraduate qualification in Insurance/auditing/accountancy/business management. Recognised accreditations in insurance, auditing, risk management and financial sector. Postgraduate qualification and/or a graduate degree in Business Administration, public administration, or a related field,...

A leader in the Banking and Financial space is on the lookout for a Quality Assurance Lead to join their team. To Lead the Test Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage the Product risk and inter-dependencies during the Product Life-Cycle. Ensure alignment across Business Analysis,...

CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional outsourced solutions to our clients.We are seeking a dedicated and experienced Claims Team Leader to lead our claims department effectively. As a Claims Team Leader, you will play a pivotal role in supervising a team of consultants, ensuring efficient and accurate...

PURPOSE OF THE JOB:Performs complex level proactive (risk) reviews, quality assurance follow-ups, continuous monitoring projects and general quality assurance support to key stakeholders. Works involves leading and conducting financial, risk, product/specialised and compliance proactive and follow-up projects. Provides consultation to the organisation's...

AdvisorLocation Johannesburg, South AfricaLanguage English***Job Advert:In this role, your passion for people and ability to help others is sure to pay off as you'll be motivating, leading and guiding a team of dynamic individuals to reach targets and strive for excellence in customer service.If you are organised enough to work well under pressure, are...