Customer Support Team Leader

The Support Team Leader is responsible for the operational management of the local Support team, which consists of Support Specialists providing technical support for the Traderoot Enterprise Platform (TEP) in collaboration with clients.The Support Team Leader needs to be able to perform any of the duties of a Support Specialist, which means they must have a...

Our client has an opportunity available for a Customer Service Team Leader.Requirements:Degree in Consumer behaviour, Communications, Business or equivalent – beneficial.2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential.Experience within the...

I am looking for experience Customer Service Team Leaders with UK call centre experience. Previous Team Leader experience of at least 3+ years in a customer service environment UK energy sector experience a plus Ensure that the team meets and exceeds client SLA's A Player mindset with great leadership skills(coach, support the team) Ensure levels of quality...

Job Purpose: To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors.1.Skills & Competency Requirements Grade 12/NQF4Proficient in at least 3 of the South African Languages including IsiXhosa.3 years' experience as a Team Leader/ Supervisor Intermediate Computer SkillsTeam management...

Job Purpose: To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors. 1. Skills & Competency Requirements Grade 12/NQF4 Proficient in at least 3 of the South African Languages including IsiXhosa. 3 years' experience as a Team Leader/ Supervisor Intermediate Computer Skills Team...

Customer Care Team LeaderCallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities.Responsibilities To guide and support team members Driving operational and...

amplify5 continue to growTeam LeaderWe are launching new partnerships here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders.Are you a leader who is proactive, wanting to take ownership of the team, being responsible for developing their performance and acting as the main point of...

Job AdvertYou've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining example as a...

Company DescriptionWNS (Holdings) Limited (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

amplify5 continue to growWe are launching new partnerships here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders.Are you a leader who is proactive, wanting to take ownership of the team, being responsible for developing their performance and acting as the main point of contact to...

amplify5 continue to growWe are launching new partnerships here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders.Are you a leader who is proactive, wanting to take ownership of the team, being responsible for developing their performance and acting as the main point of contact to...

My client makes moving anything, anywhere, easier, more affordable and greener. With Over 8 million customers across the UK and Europe since their launch over a decade ago, they are proud to be known as the largest, fastest growing tech company in the logistics industry.They have continuously celebrated exciting growth, a key highlight being a large...

We're looking for a Tech Support Team Leader to join our professional team of technical support agents for Vodacom FTTH in Cape Twon CBD.The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets.We are aiming for speed, efficiency, increase in quality service delivery that...

Signal Hill Products is looking for Team Leader (Sales) Position/Title: Team Leader (Sales)Reports To: District ManagerFunction: SalesArea: South Africa " Signal Hill Products has multiple Team Leader vacancies across South Africa "Overall Responsibility:The Team Leader is tasked with new business in the region, as well as maintaining and growing existing...

We are looking for a qualified Insurance Customer Care Team leader to manage our team and provide effective guidance. The Insurance Customer Care Team Leader will be responsible for supervising, managing, and motivating team members daily. Be proactive to ensure smooth team operations and effective collaboration with internal and external...

AdvisorLocation Cape Town, South AfricaLanguage English***Job Advert: You've been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.We're on the lookout for a determined individual who values the importance of team playing...

Duties & Responsibilities Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. Ensure all required systems are kept updated with details of the customer's...

WE ARE BASHWe are a team of leaders. True owners, humble learners and friends. We're here to overcome big challenges, build tech solutions for people to enjoy, while doing the best work of our careers, together, as Bash.This journey requires grit, ambition and teamwork to thrive. We are transforming SA retail for the better; using a stable, secure base as...

Our Esure Customer Service division is looking to appoint a Team Leader within the Cape Town team.Job Purpose: Drive superior customer service performance delivered to Esure and their customers, by achieving outstanding levels of quality and operational efficiency.Technical Skills: Advanced report writing skills (proficient in Excel) High levels of...

Introducing a brand new UK Utilities Clientamplify5 continue to grow and partner with UK clients....We are launching another new UK partnership here at amplify5, and to ensure we set this up for success we are looking for experienced, engaging, fun and dedicated Team Leaders with a minimum of 18 months experience in a UK Utilities environment.We aim to...