Technical Support Agent

Position: Onsite Mid-Level Support EngineerProviding first and second line support primarily within the desktop support environment inclusive of Secondary entry level Back Office support, while maintaining a high level of customer satisfaction that meets the Service Level Agreement targets. Must have 3 years of experience. Requirements: A+ N+ ITIL Foundation...

Answer inbound and outbound calls Have basic knowledge of Microsoft office Independent worker Polite and well spoken Problem solver Efficient worker and deadline driven Can handle pressure Fast learner Team playerSalary: R9, R12,500.00 per monthAbility to commute/relocate: Wynberg, Gauteng: Reliably commute or planning to relocate before starting work...

Job FitWhat are the skills required for technical support?Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution. The ability to work well in a team. Problem solving skills. Offer multi-channel tech support. Utilizes various systems and tools to...

PurposeTo provide quality and efficient service to our clients leading, managing, developing and motivating a team of Call Centre agents.ResponsibilitiesDetailed DescriptionEnsure efficient daily operation of the team against KPI's Drive the operating rhythm by providing daily direction and communication to agents to ensure that daily and weekly targets are...

Position PurposeJob Fit Those who are successful in this role are motivated and tend to enjoy interacting with customers. They have good product knowledge (Travel Industry)and know how to identify customer needs and provide solutions. Be able to work in a fastpaced, challenging, and dynamic environment. Are coachable, open to feedback, highly motivated,...

SUMMARY OF THE ROLEThe Utilities Administrator will be responsible for providing support to ensure that the utility recoveries are accurate and dealing with any enquiries or incorrect rates with relevant municipalities.As the Utilities Recoveries Administrator, you are responsible for providing support to ensure that utility recovery ratios are accurate....

We are looking for Junior IT Technicians who are available immediately to join our team.You should have a basic IT technical knowledge, a keen interest in IT Hardware and willing to work hard to grow your skills and progress to a mid-level technician.It is a fast-paced, high-volume environment that needs a dedicated, hands-on individual.You will be...

Our client is a well established and reputable mid-sized IT business delivering a wide range of IT hardware projects to corporate and other clients.You will be responsible for end-to-end management of the projects by coordinating and communicating with all internal departments, suppliers, and clients. Putting together detailed project plans Managing the...

Site IT Technician - Wynberg (Sandton) Gauteng - South AfricaR CTC per Annum Neg Depending on experience.Summary:Duties and Responsibilities: Provide technical assistance to endusers with software and hardware issues. Ensure the security of network and system data. Assist with the development and implementation of new policies and procedures related to the...

Company Overview: Sparrow Society is a women's empowerment non-profit working to provide economic empowerment opportunities for women. Our primary empowerment project falls in the CMT / CTFL industry, where we empower survivors of GBV to make washable period products (cloth pads) that are then freely distributed to menstruators who lack access. This...

JOB PROFILE - HandymanLocation: DurbanPurposeThe Senior Handyman is responsible for maintaining the buildings in which they work by performing various handyman maintenance duties. The incumbent provides technical support with regard to reactive maintenance and planned preventative maintenance on plant and equipment, within the service level...

**Purpose** **Job Fit** **What are the skills required for technical support?** Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution. The ability to work well in a team. Problem-solving skills. Offer multi-channel tech support. Utilizes various...

**Position: Onsite Mid-Level Support Engineer** Providing first and second line support primarily within the desktop support environment inclusive of Secondary entry level Back Office support, while maintaining a high level of customer satisfaction that meets the Service Level Agreement targets. - Must have 3 years of experience. - Requirements: - A+ - N+ -...

Are you an experienced IT all-rounder who enjoys working across a multitude of devices and solutions? This role may be for you! You will get exposure to a wide variety of support, both internal and external. You should have experience in: - Installing and upgrading components in desktops and notebooks - Troubleshooting hardware, software and driver...

**Job Fit** **What are the skills required for technical support?** Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution. The ability to work well in a team. Problem solving skills. Offer multi-channel tech support. Utilizes various systems and...

**Key Responsibilities**: - Set up and operate audio-visual equipment, including projectors, microphones, sound systems, video cameras, and lighting systems. - Perform routine maintenance and troubleshooting on AV equipment. - Collaborate with clients and team members to understand AV needs and provide tailored solutions. - Conduct site surveys and assess...

**Purpose** To provide quality and efficient service to our clients leading, managing, developing and motivating a team of Call Centre agents. **Responsibilities** **Detailed Description** **Ensure efficient daily operation of the team against KPI’s** - Drive the operating rhythm by providing daily direction and communication to agents to ensure that...

Position Purpose Job Fit - Those who are successful in this role are motivated and tend to enjoy interacting with customers. They have good product knowledge (Travel Industry)and know how to identify customer needs and provide solutions. Be able to work in a fast-paced, challenging, and dynamic environment. Are coachable, open to feedback, highly motivated,...

**SUMMARY OF THE ROLE** The Utilities Administrator will be responsible for providing support to ensure that the utility recoveries are accurate and dealing with any enquiries or incorrect rates with relevant municipalities. As the Utilities Recoveries Administrator, you are responsible for providing support to ensure that utility recovery ratios are...

AV Technicians Required **Must be able to**: - Set up and operate Audio visual equipment - Conduct quality control on all equipment - Operate and troubleshoot sound and video - Maintain and repair electronic equipment - Provide technical assistance and support to other technicians - Complete work orders and train clients on the operational and maintenance...

We are looking for Junior IT Technicians who are available immediately to join our team. You should have a basic IT technical knowledge, a keen interest in IT Hardware and willing to work hard to grow your skills and progress to a mid-level technician. It is a fast-paced, high-volume environment that needs a dedicated, hands-on individual. You will be...

Audio Visual Technicians Required **Must be able to**: - Set up and operate Audio visual equipment - Conduct quality control on all equipment - Operate and troubleshoot sound and video - Maintain and repair electronic equipment - Provide technical assistance and support to other technicians - Complete work orders and train clients on the operational and...

Our client is a well established and reputable mid-sized IT business delivering a wide range of IT hardware projects to corporate and other clients. You will be responsible for end-to-end management of the projects by coordinating and communicating with all internal departments, suppliers, and clients. - Putting together detailed project plans - Managing...

**Company Overview**: Sparrow Society is a women's empowerment non-profit working to provide economic empowerment opportunities for women. Our primary empowerment project falls in the CMT / CTFL industry, where we empower survivors of GBV to make washable period products (cloth pads) that are then freely distributed to menstruators who lack access. This...

**JOB PROFILE** - **Handyman** **Location: Durban** **Purpose** The Senior Handyman is responsible for maintaining the buildings in which they work by performing various handyman maintenance duties. The incumbent provides technical support with regard to reactive maintenance and planned preventative maintenance on plant and equipment, within the service...