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Restaurant Manager

4 months ago


Stellenbosch, Western Cape, South Africa HotelJobs Full time

Area/Location:
Stellenbosch


Summery:

We have a vacancy for a Restaurant Manager with a group of hotels.

The Restaurant Manager will need to have substantial F&B knowledge in order to manage staff, handle complaints, and be the person that is responsible for all operations of the Restaurant.


Duties and Responsibilities:

  • Opening and/or closing of the Restaurant
  • Maintenance of housekeeping ensure that front of house is clean and tidy and ready for service
  • Oversee bookings for the day ensure that tables are set up correctly for bookings based on number of pax
  • Daily briefing with waitron staff prior to opening
  • Ensure that all cutlery, crockery, glassware, condiments, silverware is polished and prepared for service
  • Answering phones, taking bookings, attend to special requests, etc.
  • Meet and greet guests on arrival oversee that service is running smoothly throughout the shift
  • Deal with customer service and ensure resolution
  • Management of health, safety and hygiene standards
  • Control of stock, stock takes, stock rotation
  • Daily cash up and balancing
  • General admin associated with restaurant management
  • Training and mentoring of staff
  • Any other ad hoc duties as directed by management

Qualifications:
years' experience in a similar position
years' experience with Pilot

  • F&B Certificate / Diploma will be advantageous
  • Matric
-
Fluent in Afrikaans and English:

  • Computer literate MS Office
  • Valid driver's license and own reliable transport
  • Preferably residing in the Stellenbosch area

Competencies:

  • Passionate about the hospitality / restaurant industry
  • Excellent communication skills
  • Attention to details
  • Financial acumen
  • Guest centric
  • Ability to work shifts
  • Handson (lead by example)
  • Reliable and responsible
  • Sober habits
  • Organized
  • Excellent multitasking skills